Annabelle's presentation at Tranoi Paris in January 2016: check it out here!

1. Tranoï, Paris, 23 & 24 January
2016
E-commerce: how to lawfully
sell your fashion & luxury
products to retail consumers
online?

2. New EU consumer contracts legislation: are you compliant?

3. 3
Transposition of Directive
2011/83/EU on consumer
rights: by 13 June 2014!!
Achieving a real business-to-
consumer (B2C) internal
market, striking the right
balance between a high level
of consumer protection &
competitiveness of
businesses.
E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

4. 4
10 most important changes for consumers buying online
1. Elimination of hidden charges and costs on the internet
2. Increased price transparency
3. Banning pre-ticked boxes on websites
4. 14 days to change your mind on a purchase
5. Better refund rights
6. Introduction of a EU-wide model withdrawal form
7. Eliminating surcharges for the use of credit cards and
hotlines
8. Clearer information on who pays for returning goods
9. Better consumer protection in relation to digital products
10.Common rules for businesses will make it easier for them
to trade all over Europe
E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

5. 5
Practical implications of the new EU consumer contracts
regulations for the fashion sector
• Cancellation rights in the fashion world: how to deal with
these when selling on consignment?
•Sales at fashion fairs: off-premises or on-premises sales?
•Cross-border fashion sales: do the regulations apply if
consumer outside the EU or if fashion dealer is outside the
EU?
E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

6. New EU regulation on online dispute resolution for consumer
disputes: did you see it coming?

7. 7
Introduction of EU regulation
524/2013 on online dispute
resolution for consumer
disputes: by 9 January
2016!!• Online dispute resolution
platform
• Fashion businesses
engaging in online sales
or service contracts with
consumers must provide
consumers with
accessible electronic link
to ODR platform on their
websites
E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?

8. 8
E-commerce: how to lawfully sell your fashion & luxury
products to retail consumers online?
Annabelle Gauberti
Ialci president
contact@ialci.org
@ialci1901 on Twitter
E-commerce: how to lawfully sell your fashion & luxury products to retail consumers online?