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PeopleSoft Highlights

              PeopleSoft CoE
Agenda



             PeopleSoft Overview
                   Snapshot
                   Services Portfolio
                   Select Customers
           Capability
                   Applications: HRMS, FSCM, CRM, Testing
                   Administration: Architecture & Database
           Birlasoft Solutions
           CoE Framework & Advantages
           Birlasoft Differentiators
2
Company Confidential
Snapshot




3
Company Confidential
Services Portfolio

                                                                                          Industry Verticals




                                                                                            Manufacturing




                                                                                                                                     Services and
                                                                                                            Healthcare




                                                                                                                                     Consulting
                                                                                                                         Education
                                                                 Banking &
                                                                 Financials


                                                                              Insurance
                                      Pre Implementation and    Strategy and Roadmap, Prototyping &Solution modeling,
                                      Advisory                  Architecture Planning, Audit and Health Checkup
       PeopleSoft Service Offerings




                                                                Business Process Standardization, Full Life Cycle
                                      Implementation Services
                                                                Implementation, Global Rollouts

                                                                Upgrade Assessment, Business Process Re-engineering, Tools
                                      Upgrade Services
                                                                and Application Upgrade, Data Conversion

                                      Support & Maintenance     24x7 Managed Services, Enhancements, Technology
                                      Services                  Helpdesk, Business Process Outsourcing, Tax updates

                                                                Assessment and Process Setup, Wing to Wing Testing,
                                      Testing
                                                                Testing Automation, Specialized Testing

                                      Shared Services - Pay     Pay per use model, Task based billing using shared resource
                                      per use                   pool
4
Company Confidential
Select Customers



                       US
           Fortune 5        Implementation, Upgrade, Support     Europe
           Corporate        HCM, CRM, Portal, Admin
                                                               Fortune 5     Implementation, Support
           Fortune 5        Implementation, Upgrade, Support
                                                               Healthcare FIN, SCM, ESA
           Healthcare FIN, SCM, ESA
                                                                             Support, Development
           Fortune 5 Support                                   Audit Giant
                                                                             CRM, Admin
           COMM FIN         FIN, Admin
           US Giant         Implementation, Upgrade, Support
                                                                                                             APAC
           Insurance HCM, FSCM, CRM, ELM, Admin                                                         Global Swiss   Development Support
           Cushman & Upgrade, Support                                                                   Bank           HRMS, FIN
           Wakefield        HCM, FIN, SCM, Admin
                                                                        India                           Global         Implementation
           US Large         Implementation                                                              Resorts Group HCM, FIN, SCM, ESA
           Cruise line      CRM, ERMS                           Global        Implementation, Support   Largest       Implementation
           US Large         Support, Development                Large Bank HCM, FIN, CRM, Admin         Brewery       HCM
           Services         FIN, SCM                                                                                   Development
                                                                Fortune 10 Support, Development         Cargo Giant
                            Support                                                                                    HCM
           Restaurant                                           Consulting HRMS, CRM, Admin
                            HCM
                                                                Largest       Support
           US Giant         Support, Development
                                                                Media         FIN, CRM
           Bank             HCM, FIN
                                                                Global        Support
                                                                Ports         FIN, SCM

                                                                Asia Large    Support
                                                                Bank          HCM, FIN, Admin
5
Company Confidential
HRMS Capability


                                                                    Summary:
                  Assessment and Process Set Up
                                                                      End to end HRMS business solutions
     Human
                          Benefits
                                        Payroll        Payroll        More than 1500 man years of HCM experience
    Resources                          Interface    North America
                                                                      Birlasoft HCM Integrated Solutions provide
      Global                            Absence       Time and
                          Pension
      Payroll                         Management        Labor         savings in excess of 22%
                                                                      Birlasoft eRecruitment solutions offer plug and
                       Workforce Service Delivery                     play vendor integration scripts

    e-                                     e-
                          e-Profile                   e-Benefits
Compensation                          Development                   Select Engagements:
                          HR Portal     HR Help
       e-Pay
                            Pack         Desk
                                                                      Implemented the worlds largest and complex
                                                                      HCM system for an employee base of about one
                   Enterprise Talent Management                       million employees
                                                                      Implemented HCM 9.0 for giant APAC tourism
      Talent             Candidate         e-        Learning
    Acquisition           Gateway     Performance   Management        Fortune 5 HCM Upgrade in record time
                                                                      Multiple 24 * 7 managed services engagements
            HR Analytics and Business Intelligence                    PeopleSoft HRMS used as system of records for
                                                                      Birlasoft global operations
6
Company Confidential
Finance and Supply Chain Capability

                                                                   Summary:
                   Global Financial Management                       Seamless integration solutions
                                                                     Enhanced efficiency with automating and
   Asset                                              Cash
                         Billing      eBilling                       standardizing of key business processes
Management                                         Management

    General                                                          More than 1000 man years of experience
                        Payables     Purchasing    Receivables
    Ledger
                                                                     End to end FSCM testing scripts for jump start
                                                                     testing and reduced implementation life cycle
            Enterprise Supply Chain Management

   Order                Inventory   Supply Chain   Manufacturing
                                                                   Select Engagements:
Management             Management     Planning
                                                                     Fortune 5 FSCM 9.0 globally implementation on
                                                                     Fusion Middleware
                  Enterprise Service Automation
                                                                     US Insurance giant Financials & SCM upgrade
    Contract            Expenses
                                      Project        Project         Implemented FSCM 9.0 for giant APAC tourism
                                      Costing        Billing
                                                                     Shared service FSCM offshore integrated testing
     Project            Resource      Project
    Portfolio          Management    Analytics                       Fortune 5 Global FSCM 24*7 Managed Services
                                                                     PeopleSoft Financials used as system of records
                                                                     for Birlasoft global operations
7
Company Confidential
CRM Capability


                                           Summary:
                                             Dynamic Web services integration (WSRP Portlets and
                                             I-Frame) with PeopleSoft CRM (Tools 8.49 and above)
                        Sales Solutions
                                             with third party applications.
                                             IT and Business simplification using simplified and
                   Marketing Solutions
                                             integrated CRM applications
                                             Multichannel framework email integration solutions for
                       Service Solutions     CRM and ERMS business modules


                         HR HelpDesk       Select Engagements:
                                             CRM Application Outsourcing for 16*5 support using
                       CRM Portal Pack       managed services model for a Europe Audit giant
                                             Implementation of Multi channel framework for
                                             marketing solution for a leading US cruise line
                                             Implementation of CRM HR HelpDesk for a US
                                             Insurance giant

8
Company Confidential
Testing Capability


                                                Assessment and Process Set Up

                 Quality and Process         Test Strategy            Automation Feasibility     Tools
                    Management              and OTC Setup                   Analysis           Evaluation


                                                      Wing to Wing Testing

                       Functional               System                     Integration         Regression
                        Testing                 Testing                      Testing            Testing

              Stress and Performance             UAT                      Mock Cut Over         Parallel
                      Testing                  Support                       Testing            Testing



                                                             Automation

          Test Automation Framework    Regression and Functional      GUI and non–GUI based    Test Data
                   (RATF®)                     Test Suite                  automation          Generators


                                                          Specialized Testing

               Compliance Framework       Internationalization            Data Migration        Security
                 (SOX, ITIL, COSO)              Testing                      Testing            Testing
9
Company Confidential
PS Administration Capability


                                                                 Summary:
                       Architecture Management                     Productivity improvements with an average of
                                                                   about 20% in the first year
     Capacity          Performance      Load      High System
     Planning          Optimization   Balancing   Availability     Multiple managed services infrastructure
                                                                   engagements at global SLA yield of 99.5%
                        Upgrades and Patches                       Round the clock operations with zero
                                                                   unplanned support down time
  Application             Tools
                                      Bundles       Patches
   Upgrade               Upgrade

                                                                 Select Engagements:
          Database Management – Installation and
                      Configuration                                Fortune 5 managed service 24*7 outsourcing
                                                                   covering more than 100 P instances with
     Oracle             SQL Server      DB2         Sybase
                                                                   production data in excess of 400TB.
                                                                   Complete end to end Application integration
               Fusion Middleware and Integration                   with IBM Websphere Portal using PeopleSoft
                                                                   Web services and WSRP Portlets.
                         Change Management                         Multiple Tools and Application upgrade across
                                                                   different versions, applications, and
10                                                                 geographies.
Company Confidential
Birlasoft Solutions


Implementation Solutions:
       End to end pre configured test scripts for PS 9 Finance, Supply Chain, ESA business modules
       HRMS eRecruitment solutions and plug and play based vendor integration
       Multichannel framework solutions for email integration on ERMS-CRM


Upgrade Solutions:
       Upgrade Toolkit for customization and impact analysis
       Dedicated PeopleSoft upgrade lab on various operating systems and databases


Performance and Data Management Solutions:
       Excel based Data conversion tool
       Integration Solutions on PT 8.5 using XML Web Services and AJAX
       Data masking solutions for data privacy and security
       Automation and Performance management tools
       Instance verification and management tool

11
Company Confidential
PeopleSoft Practice: Framework & Advantages


     Dedicated Upgrade lab                                 Mature Training model
     POC demo for new processes,                           Customer specific Certification
     tools, and applications                               Continuous growth leading to
     Pre-implementation                                    lowered attrition
     roadmap and solutions


                                                 CoE
                                              Framework




     Regular health check with                            PeopleSoft Portal for KM
     strong SME pool                                      Best Practice Sharing with
     Use of Birlasoft solution accelerators               Centralized Reusable Components
     Mature processes, frameworks and                     Established technology helpdesk
     delivery model
12
Company Confidential
Birlasoft Differentiator



                           Use of Birlasoft Solution Accelerators
               TCO         About 10% Reduction in Implementation Effort
             Reduction     Controlled cost with mature stringent processes


                           More than 99% SLA compliance at global scale
             Delivery      Predictable delivery with less than 2% variation
            Excellence     Minimized risk using Six Sigma and CMMI approach
                           One Stop Solution for all Business Needs


                           Steep Ramp-Up and Ramp-Down Benefits
          Flexibility &    24 * 7 Global Development Centre
          Adaptability     Customer Tailored Certification Programs
                           Shared Services “Pay per Use Model”

13
Company Confidential
Thank You

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Peoplesoft Campaign

  • 1. PeopleSoft Highlights PeopleSoft CoE
  • 2. Agenda PeopleSoft Overview Snapshot Services Portfolio Select Customers Capability Applications: HRMS, FSCM, CRM, Testing Administration: Architecture & Database Birlasoft Solutions CoE Framework & Advantages Birlasoft Differentiators 2 Company Confidential
  • 4. Services Portfolio Industry Verticals Manufacturing Services and Healthcare Consulting Education Banking & Financials Insurance Pre Implementation and Strategy and Roadmap, Prototyping &Solution modeling, Advisory Architecture Planning, Audit and Health Checkup PeopleSoft Service Offerings Business Process Standardization, Full Life Cycle Implementation Services Implementation, Global Rollouts Upgrade Assessment, Business Process Re-engineering, Tools Upgrade Services and Application Upgrade, Data Conversion Support & Maintenance 24x7 Managed Services, Enhancements, Technology Services Helpdesk, Business Process Outsourcing, Tax updates Assessment and Process Setup, Wing to Wing Testing, Testing Testing Automation, Specialized Testing Shared Services - Pay Pay per use model, Task based billing using shared resource per use pool 4 Company Confidential
  • 5. Select Customers US Fortune 5 Implementation, Upgrade, Support Europe Corporate HCM, CRM, Portal, Admin Fortune 5 Implementation, Support Fortune 5 Implementation, Upgrade, Support Healthcare FIN, SCM, ESA Healthcare FIN, SCM, ESA Support, Development Fortune 5 Support Audit Giant CRM, Admin COMM FIN FIN, Admin US Giant Implementation, Upgrade, Support APAC Insurance HCM, FSCM, CRM, ELM, Admin Global Swiss Development Support Cushman & Upgrade, Support Bank HRMS, FIN Wakefield HCM, FIN, SCM, Admin India Global Implementation US Large Implementation Resorts Group HCM, FIN, SCM, ESA Cruise line CRM, ERMS Global Implementation, Support Largest Implementation US Large Support, Development Large Bank HCM, FIN, CRM, Admin Brewery HCM Services FIN, SCM Development Fortune 10 Support, Development Cargo Giant Support HCM Restaurant Consulting HRMS, CRM, Admin HCM Largest Support US Giant Support, Development Media FIN, CRM Bank HCM, FIN Global Support Ports FIN, SCM Asia Large Support Bank HCM, FIN, Admin 5 Company Confidential
  • 6. HRMS Capability Summary: Assessment and Process Set Up End to end HRMS business solutions Human Benefits Payroll Payroll More than 1500 man years of HCM experience Resources Interface North America Birlasoft HCM Integrated Solutions provide Global Absence Time and Pension Payroll Management Labor savings in excess of 22% Birlasoft eRecruitment solutions offer plug and Workforce Service Delivery play vendor integration scripts e- e- e-Profile e-Benefits Compensation Development Select Engagements: HR Portal HR Help e-Pay Pack Desk Implemented the worlds largest and complex HCM system for an employee base of about one Enterprise Talent Management million employees Implemented HCM 9.0 for giant APAC tourism Talent Candidate e- Learning Acquisition Gateway Performance Management Fortune 5 HCM Upgrade in record time Multiple 24 * 7 managed services engagements HR Analytics and Business Intelligence PeopleSoft HRMS used as system of records for Birlasoft global operations 6 Company Confidential
  • 7. Finance and Supply Chain Capability Summary: Global Financial Management Seamless integration solutions Enhanced efficiency with automating and Asset Cash Billing eBilling standardizing of key business processes Management Management General More than 1000 man years of experience Payables Purchasing Receivables Ledger End to end FSCM testing scripts for jump start testing and reduced implementation life cycle Enterprise Supply Chain Management Order Inventory Supply Chain Manufacturing Select Engagements: Management Management Planning Fortune 5 FSCM 9.0 globally implementation on Fusion Middleware Enterprise Service Automation US Insurance giant Financials & SCM upgrade Contract Expenses Project Project Implemented FSCM 9.0 for giant APAC tourism Costing Billing Shared service FSCM offshore integrated testing Project Resource Project Portfolio Management Analytics Fortune 5 Global FSCM 24*7 Managed Services PeopleSoft Financials used as system of records for Birlasoft global operations 7 Company Confidential
  • 8. CRM Capability Summary: Dynamic Web services integration (WSRP Portlets and I-Frame) with PeopleSoft CRM (Tools 8.49 and above) Sales Solutions with third party applications. IT and Business simplification using simplified and Marketing Solutions integrated CRM applications Multichannel framework email integration solutions for Service Solutions CRM and ERMS business modules HR HelpDesk Select Engagements: CRM Application Outsourcing for 16*5 support using CRM Portal Pack managed services model for a Europe Audit giant Implementation of Multi channel framework for marketing solution for a leading US cruise line Implementation of CRM HR HelpDesk for a US Insurance giant 8 Company Confidential
  • 9. Testing Capability Assessment and Process Set Up Quality and Process Test Strategy Automation Feasibility Tools Management and OTC Setup Analysis Evaluation Wing to Wing Testing Functional System Integration Regression Testing Testing Testing Testing Stress and Performance UAT Mock Cut Over Parallel Testing Support Testing Testing Automation Test Automation Framework Regression and Functional GUI and non–GUI based Test Data (RATF®) Test Suite automation Generators Specialized Testing Compliance Framework Internationalization Data Migration Security (SOX, ITIL, COSO) Testing Testing Testing 9 Company Confidential
  • 10. PS Administration Capability Summary: Architecture Management Productivity improvements with an average of about 20% in the first year Capacity Performance Load High System Planning Optimization Balancing Availability Multiple managed services infrastructure engagements at global SLA yield of 99.5% Upgrades and Patches Round the clock operations with zero unplanned support down time Application Tools Bundles Patches Upgrade Upgrade Select Engagements: Database Management – Installation and Configuration Fortune 5 managed service 24*7 outsourcing covering more than 100 P instances with Oracle SQL Server DB2 Sybase production data in excess of 400TB. Complete end to end Application integration Fusion Middleware and Integration with IBM Websphere Portal using PeopleSoft Web services and WSRP Portlets. Change Management Multiple Tools and Application upgrade across different versions, applications, and 10 geographies. Company Confidential
  • 11. Birlasoft Solutions Implementation Solutions: End to end pre configured test scripts for PS 9 Finance, Supply Chain, ESA business modules HRMS eRecruitment solutions and plug and play based vendor integration Multichannel framework solutions for email integration on ERMS-CRM Upgrade Solutions: Upgrade Toolkit for customization and impact analysis Dedicated PeopleSoft upgrade lab on various operating systems and databases Performance and Data Management Solutions: Excel based Data conversion tool Integration Solutions on PT 8.5 using XML Web Services and AJAX Data masking solutions for data privacy and security Automation and Performance management tools Instance verification and management tool 11 Company Confidential
  • 12. PeopleSoft Practice: Framework & Advantages Dedicated Upgrade lab Mature Training model POC demo for new processes, Customer specific Certification tools, and applications Continuous growth leading to Pre-implementation lowered attrition roadmap and solutions CoE Framework Regular health check with PeopleSoft Portal for KM strong SME pool Best Practice Sharing with Use of Birlasoft solution accelerators Centralized Reusable Components Mature processes, frameworks and Established technology helpdesk delivery model 12 Company Confidential
  • 13. Birlasoft Differentiator Use of Birlasoft Solution Accelerators TCO About 10% Reduction in Implementation Effort Reduction Controlled cost with mature stringent processes More than 99% SLA compliance at global scale Delivery Predictable delivery with less than 2% variation Excellence Minimized risk using Six Sigma and CMMI approach One Stop Solution for all Business Needs Steep Ramp-Up and Ramp-Down Benefits Flexibility & 24 * 7 Global Development Centre Adaptability Customer Tailored Certification Programs Shared Services “Pay per Use Model” 13 Company Confidential