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Social Media
     Education
Preparing Students for a
 Career in Social Media
Topics Covered

•   Who is Angela Williamson?
•   What is Social Media?
•   What jobs are in Social Media?
•   Why study Social Media Education?
•   What do I learn in Social Media
    Education?
Topics Covered

• Why is Gamification important in
  Social Media Education?
• Who is Valeska Jacques?
• Why are partnerships with Social
  Media Professionals important in
  Social Media Education?
• Questions & Answers
Who is Angela
   Williamson?
• Bachelor’s Degree in Communications with an emphasis
  in TV/Radio/Film from CSU Fullerton
• Master’s Degree in Mass Communications from CSU
  Fullerton
• Ph.D. Candidate at Capella University in Human Services
  with a specialization in Nonprofit Management
• Almost 20 years experience working in television &
  marketing at the Fox 11 & My Network TV, Fox Sports
  West & Prime Ticket, the Orange County
  NewsChannel, and Experian Information Solution
• Created the first online educational component for
  Concordia’s Communication Department in Social Media
What is Social
   Media?
• How do you define Social Media?
• Definition is unclear
• Created a definition for my research on older adults &
  social media – now used in Introduction to Social
  Media:
   – Social media is an Internet tool that connects people with
     friends, family members, and membership groups.
     People using this technology will be able to create,
     contribute, communicate in an online environment by
     creating personal profiles, finding connections, joining
     groups, and the ability to learn about the for-profit,
     nonprofit, and public sectors. Source: Heather Mansfield
What are
  Social Media
Networking Sites?
•   Facebook
•   Twitter
•   YouTube
•   Google Plus
•   Flickr
•   Pinterest
•   Meetup
•   Slideshare
What Jobs are in
 Social Media?

• Social Media jobs combine several
  existing fields:
  – Programming
  – Computer Science
  – Media
  – Public Relations
  – Marketing
  – Advertising
What Jobs are in
 Social Media?
• Some of types of jobs are:
  – New Media Coordinator
  – Web Communications Coordinator
  – Director of Integrated Media or Social Media Channel
    Mgr.
  – Social Media Planner
  – SEO Specialist or SEO Manager
  – Social Media Specialist or Social Media Strategist
  – Web Analytics Specialist
  – Online Community Manager or Community Manager
                                  Source: The Creative Group
What jobs are in
 Social Media?

• Can get these jobs in public, for-
  profit, and nonprofit sectors
• What are some examples of public, for-
  profit, and nonprofit companies and
  organizations?
• Let’s look at some of the job descriptions
  more closely…..
Community
    Manager

• Acts as a brand manager by interacting with
  customers and fans
• Acts as a liaison across the Internet
• Participates in online conversations
• Creates contents for all of the organization’s
  social media networking sites
• Experience in customer
  service, advertising, public relations or online
  marketing
Social Media
  Coordinator
• Responsible for daily posts/tweets to all applicable
  social media outlets
• Coordinating the marketing calendar with online
  activity
• Tracking social media influence measurements
• Preparing reports to update internal staff on usage
  statistics
• Monitors all online messaging to ensure
  consistency
• Experience in marketing, journalism & new media
Social Media
   Strategist
• Communicates marketing analytics, including
  Internet trends to staff
• Web and email data analysis on social media
  networking sites
• Provide creative insight and offer solutions that
  supports the objectives of the organization
• Experience in interactive marketing, web
  strategy execution, online branding, media &
  campaign management
SEO
Specialist/Manager

• SEO – Search Engine Optimization
• Leading and managing the implementation of
  all SEO recommendations
• Acting as a natural subject matter expert
• Tying in social marketing and content strategies
  to Facebook, video, discussion boards and
  blogs
• Experience in web analytics tools and web
  technology implementation
Social Media
Channel Manager
• Responsible for setting up social media accounts and
  maintaining daily activity
• Influence customer behavior across new media
  channels
• Developing content for posting on all designed social
  media outlets
• Monitoring competitor presences/perceptions
• Researching new blogs and channels for relevance
• Experience in journalism, videography, public
  relations, marketing communications
Social Media
    Planner

• Responsible for developing strategic proposals
  for digital advertisers
• Coordinating with the media team on inventory
  availability
• Build media plans by using market intelligence
• Evaluate social media activity into performance
  metrics
• Develop innovative media content across the web
• Experience in marketing and advertising
Why study
   Social Media
    Education?
• To get these jobs! Students will be prepared to apply for
  a number of social media jobs after learning how to:
   – define and utilize the mechanics of social media
   – identify and analyze the impact of social media on the
     consumer and the general public
   – integrate basic social media principles and skills to specific
     social media campaigns
   – identify the appropriate social media strategies for specific
     client needs
   – evaluate and prioritize media content
   – integrate social media strategies to strengthen media
     effectiveness
What do I learn
     in Social Media
        Education?
•   How to train an organization for social media
    initiatives
•   Create a social media strategy plan
•   Find your social media niche through analyzing
    a social game trivia series
•   Work with an organization to implement social
    media strategy or a training plan
•   Meet social media professionals by
    participating in a social media conference &
    networking event
What is
 Gamification?
• Involves applying game design thinking to
  non-game applications to make them
  more fun and engaging
• One of the most important trends in
  technology
• Can be applied to any industry to create
  fun and engaging experiences, converting
  users into players
                         Source: Gamification.org
Extraordinary Women
   Behind New Media
  Video Trivia Series on
     www.rivvid.com
This series focuses on several women in
 various types of fields in social media
Who is Valeska
  Jacques?

• Owned an award-winning interactive design
  & consulting firm for 12 years to help position
  Harley Davidson, Humana, Community Bank
  of Florida, First Choice
  Bank, Nix, Sucrets, Anacin & Bertram Yachts
  to position brands within women and family
  “local” communities.
• Attracted Purina Mills & State Farm as
  sponsors from video trivia campaign
Why social
     games?
• Games 49% and Social
  Networking apps 30%
  deliver the most
  engaging experience on
  the web and mobile
  today.
• They set the stage for
  the battleground for
  controlling the consumer
  relationship going         Resource:
  forward for all platform   http://www.theappside.com/2012/01/
  providers                  10/flurry-stats-social-games/
Why social
    games?

• GenY are exposed to content in that
  way so the information is relayed
  needs to evolve as well
• Instead of just reading text, the
  information needs to be applied into
  scenarios that allows you do do
  something with it
Why are partnerships
 important in Social
  Media Education?

• Crowdsourcing is an important key to
  implementing a comprehensive social media
  education program
• What is crowdsourcing?
  – Tap into the collective intelligence of the public at
    large to complete business-related tasks that a
    company would normally either perform itself or
    outsource to a third-party provider
            Source: The Complete Idiot’s Guide to Crowdsourcing by Aliza Sherman
Why are partnerships
 important in Social
  Media Education?

• For effective crowdsourcing relationships to
  work you must:
  – Make sure to crowdsource with people that share
    your vision
  – Create a Win-Win situation for businesses exploring
    social media and students wanting a career in social
    media
     • SoMe Harvest 2013 at Concordia University, Irvine on
       Saturday, January 26, 2013 at 9 am.
     • Internship relationship with The Orange County Register
       and several nonprofit organizations in Orange County
Question &
Answer Session
 Please make sure to complete
CUI information card on your desk

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SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 

Social Media Education

  • 1. Social Media Education Preparing Students for a Career in Social Media
  • 2. Topics Covered • Who is Angela Williamson? • What is Social Media? • What jobs are in Social Media? • Why study Social Media Education? • What do I learn in Social Media Education?
  • 3. Topics Covered • Why is Gamification important in Social Media Education? • Who is Valeska Jacques? • Why are partnerships with Social Media Professionals important in Social Media Education? • Questions & Answers
  • 4. Who is Angela Williamson? • Bachelor’s Degree in Communications with an emphasis in TV/Radio/Film from CSU Fullerton • Master’s Degree in Mass Communications from CSU Fullerton • Ph.D. Candidate at Capella University in Human Services with a specialization in Nonprofit Management • Almost 20 years experience working in television & marketing at the Fox 11 & My Network TV, Fox Sports West & Prime Ticket, the Orange County NewsChannel, and Experian Information Solution • Created the first online educational component for Concordia’s Communication Department in Social Media
  • 5. What is Social Media? • How do you define Social Media? • Definition is unclear • Created a definition for my research on older adults & social media – now used in Introduction to Social Media: – Social media is an Internet tool that connects people with friends, family members, and membership groups. People using this technology will be able to create, contribute, communicate in an online environment by creating personal profiles, finding connections, joining groups, and the ability to learn about the for-profit, nonprofit, and public sectors. Source: Heather Mansfield
  • 6. What are Social Media Networking Sites? • Facebook • Twitter • YouTube • Google Plus • Flickr • Pinterest • Meetup • Slideshare
  • 7. What Jobs are in Social Media? • Social Media jobs combine several existing fields: – Programming – Computer Science – Media – Public Relations – Marketing – Advertising
  • 8. What Jobs are in Social Media? • Some of types of jobs are: – New Media Coordinator – Web Communications Coordinator – Director of Integrated Media or Social Media Channel Mgr. – Social Media Planner – SEO Specialist or SEO Manager – Social Media Specialist or Social Media Strategist – Web Analytics Specialist – Online Community Manager or Community Manager Source: The Creative Group
  • 9. What jobs are in Social Media? • Can get these jobs in public, for- profit, and nonprofit sectors • What are some examples of public, for- profit, and nonprofit companies and organizations? • Let’s look at some of the job descriptions more closely…..
  • 10. Community Manager • Acts as a brand manager by interacting with customers and fans • Acts as a liaison across the Internet • Participates in online conversations • Creates contents for all of the organization’s social media networking sites • Experience in customer service, advertising, public relations or online marketing
  • 11. Social Media Coordinator • Responsible for daily posts/tweets to all applicable social media outlets • Coordinating the marketing calendar with online activity • Tracking social media influence measurements • Preparing reports to update internal staff on usage statistics • Monitors all online messaging to ensure consistency • Experience in marketing, journalism & new media
  • 12. Social Media Strategist • Communicates marketing analytics, including Internet trends to staff • Web and email data analysis on social media networking sites • Provide creative insight and offer solutions that supports the objectives of the organization • Experience in interactive marketing, web strategy execution, online branding, media & campaign management
  • 13. SEO Specialist/Manager • SEO – Search Engine Optimization • Leading and managing the implementation of all SEO recommendations • Acting as a natural subject matter expert • Tying in social marketing and content strategies to Facebook, video, discussion boards and blogs • Experience in web analytics tools and web technology implementation
  • 14. Social Media Channel Manager • Responsible for setting up social media accounts and maintaining daily activity • Influence customer behavior across new media channels • Developing content for posting on all designed social media outlets • Monitoring competitor presences/perceptions • Researching new blogs and channels for relevance • Experience in journalism, videography, public relations, marketing communications
  • 15. Social Media Planner • Responsible for developing strategic proposals for digital advertisers • Coordinating with the media team on inventory availability • Build media plans by using market intelligence • Evaluate social media activity into performance metrics • Develop innovative media content across the web • Experience in marketing and advertising
  • 16. Why study Social Media Education? • To get these jobs! Students will be prepared to apply for a number of social media jobs after learning how to: – define and utilize the mechanics of social media – identify and analyze the impact of social media on the consumer and the general public – integrate basic social media principles and skills to specific social media campaigns – identify the appropriate social media strategies for specific client needs – evaluate and prioritize media content – integrate social media strategies to strengthen media effectiveness
  • 17. What do I learn in Social Media Education? • How to train an organization for social media initiatives • Create a social media strategy plan • Find your social media niche through analyzing a social game trivia series • Work with an organization to implement social media strategy or a training plan • Meet social media professionals by participating in a social media conference & networking event
  • 18. What is Gamification? • Involves applying game design thinking to non-game applications to make them more fun and engaging • One of the most important trends in technology • Can be applied to any industry to create fun and engaging experiences, converting users into players Source: Gamification.org
  • 19. Extraordinary Women Behind New Media Video Trivia Series on www.rivvid.com This series focuses on several women in various types of fields in social media
  • 20. Who is Valeska Jacques? • Owned an award-winning interactive design & consulting firm for 12 years to help position Harley Davidson, Humana, Community Bank of Florida, First Choice Bank, Nix, Sucrets, Anacin & Bertram Yachts to position brands within women and family “local” communities. • Attracted Purina Mills & State Farm as sponsors from video trivia campaign
  • 21. Why social games? • Games 49% and Social Networking apps 30% deliver the most engaging experience on the web and mobile today. • They set the stage for the battleground for controlling the consumer relationship going Resource: forward for all platform http://www.theappside.com/2012/01/ providers 10/flurry-stats-social-games/
  • 22. Why social games? • GenY are exposed to content in that way so the information is relayed needs to evolve as well • Instead of just reading text, the information needs to be applied into scenarios that allows you do do something with it
  • 23. Why are partnerships important in Social Media Education? • Crowdsourcing is an important key to implementing a comprehensive social media education program • What is crowdsourcing? – Tap into the collective intelligence of the public at large to complete business-related tasks that a company would normally either perform itself or outsource to a third-party provider Source: The Complete Idiot’s Guide to Crowdsourcing by Aliza Sherman
  • 24. Why are partnerships important in Social Media Education? • For effective crowdsourcing relationships to work you must: – Make sure to crowdsource with people that share your vision – Create a Win-Win situation for businesses exploring social media and students wanting a career in social media • SoMe Harvest 2013 at Concordia University, Irvine on Saturday, January 26, 2013 at 9 am. • Internship relationship with The Orange County Register and several nonprofit organizations in Orange County
  • 25. Question & Answer Session Please make sure to complete CUI information card on your desk