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Building a vibrant campus social
media community as an external
marketing strategy
Josh Jensen & Andrew Nathanson
Connecticut College

1

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Josh Jensen

Andrew Nathanson

Director of Marketing
Communications

Social Media Strategist

@JoshuaJensen

@AndrewNathanson

2

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
@ConnCollege
3

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
2011

4

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
5

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Governance

6

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

7

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

8

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

8

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

9

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

9

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

10

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
11

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
12

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
#ccfallweekend

13

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Meet the needs

@ConnCollegeLive

14

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Talk it up

@ConnCollegeLive

15

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Talk it up

@ConnCollegeLive

16

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
#finallyacamel

17

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Training

@ConnCollegeLive

18

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
@ConnCollegeLive

19

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
External Audiences

@ConnCollegeLive

20

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
External Audiences

21

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
The Result

@ConnCollegeLive

22

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Next Steps

@ConnCollegeLive

23

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Next Steps

24

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
Questions?
Josh Jensen

Andrew Nathanson

Director of Marketing
Communications

Social Media Strategist

@JoshuaJensen

@AndrewNathanson
25

This presentation was given at the American Marketing Association Higher Education
Symposium in November, 2013.
If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu
Alternatively, eduniverse.org provided a great recap blog post found here: http://
eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!

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Building a vibrant social media community as an external marketing strategy

  • 1. Building a vibrant campus social media community as an external marketing strategy Josh Jensen & Andrew Nathanson Connecticut College 1 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 2. Josh Jensen Andrew Nathanson Director of Marketing Communications Social Media Strategist @JoshuaJensen @AndrewNathanson 2 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 3. @ConnCollege 3 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 4. 2011 4 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 5. 5 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 6. Governance 6 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 7. Meet the needs @ConnCollegeLive 7 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 8. Meet the needs @ConnCollegeLive 8 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 9. Meet the needs @ConnCollegeLive 8 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 10. Meet the needs @ConnCollegeLive 9 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 11. Meet the needs @ConnCollegeLive 9 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 12. Meet the needs @ConnCollegeLive 10 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 13. 11 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 14. 12 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 15. #ccfallweekend 13 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 16. Meet the needs @ConnCollegeLive 14 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 17. Talk it up @ConnCollegeLive 15 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 18. Talk it up @ConnCollegeLive 16 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 19. #finallyacamel 17 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 20. Training @ConnCollegeLive 18 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 21. @ConnCollegeLive 19 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 22. External Audiences @ConnCollegeLive 20 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 23. External Audiences 21 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 24. The Result @ConnCollegeLive 22 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 25. Next Steps @ConnCollegeLive 23 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 26. Next Steps 24 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!
  • 27. Questions? Josh Jensen Andrew Nathanson Director of Marketing Communications Social Media Strategist @JoshuaJensen @AndrewNathanson 25 This presentation was given at the American Marketing Association Higher Education Symposium in November, 2013. If you wish to see the presenter notes, please email andrew.nathanson@conncoll.edu Alternatively, eduniverse.org provided a great recap blog post found here: http:// eduniverse.org/building-vibrant-campus-social-media-community-external-marketingstrategy-amahighered13#!