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DESIGN   for
                        CHANGE
Saturday, July 21, 12
LEARNING

           BRAINSTORMING

                        PERSPECTIVE

                          INERTIA
Saturday, July 21, 12
I
             PA R T




Saturday, July 21, 12
                        I   LEARNING
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Learning
                              vs.
                        Group learning

Saturday, July 21, 12
Beyond
                        the
                        Stable
                        State
                        DONALD A. SCHON


Saturday, July 21, 12
Undercover
      User
      Experience
      Design
      CENNYDD BOWLES
      JAMES BOX


Saturday, July 21, 12
II BRAINSTORMING
             PA R T


         II
Saturday, July 21, 12
IMPROV


Saturday, July 21, 12
Saturday, July 21, 12
Problem of
      Local Maxima




Saturday, July 21, 12
PLAN FOR
                         CHANGE

Saturday, July 21, 12
IIIPERSPECTIVE
 III
        PA R T




Saturday, July 21, 12
The Information
      by JAMES GLEICK
Saturday, July 21, 12
“ and writing seem scarcely related activities.
              In our world of ingrained literacy, thinking


              We can imagine the latter depending on the
              former, but surely not the other way around:
              everyone thinks, whether or not they write.
              But Havelock was right. The written word–
              the persistent word–was a prerequisite for
              conscious thought as we understand it.”
              JAMES GLEICK

Saturday, July 21, 12
AGILE
Saturday, July 21, 12
Saturday, July 21, 12
Different assumptions.
                          Different priorities.
                            Different ideas.


Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Communicating Design
      by DAN BROWN
Saturday, July 21, 12
Interviews            Card Sort
         Experiential Themes   Design Dictionary
            User Stories         Mental Model
          Usability Testing       User Flow
              Analytics          Quick-hit List
          Remote Research         Design Lab
              Personas            Wireframes
           Content Survey         User Flows
              Sitemaps           Storyboards
          Page–Description        Prototypes
              Diagrams         Photoshop comps


Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
Saturday, July 21, 12
997 design comps,
             9,695 git commits,
             notebooks full of sketches,
             and dozens of photographs.

             Eight pounds.

Saturday, July 21, 12
IV INERTIA
 IV
        PA R T




Saturday, July 21, 12
Discovery phase
                        Documentation
                         Give it a name
                        Make it available


Saturday, July 21, 12
“         There are known knowns; there are things we
              know that we know. There are known
              unknowns; that is to say there are things that,
              we now know we don't know. But there are
              also unknown unknowns – there are things
              we do not know, we don't know.”
              DONALD RUMSFELD



Saturday, July 21, 12
DISCOVERY

                       Find
                   Assumptions

Saturday, July 21, 12
DOCUMENTATION



             Conversations

Saturday, July 21, 12
Don’t speak for
                           people.

                          Speak with
                           people.
Saturday, July 21, 12
GIVE IT A NAME



Saturday, July 21, 12
“ It was right in everyone's
              face, Tyler and I just made it
              visible. It was on the tip of
              everyone's tongue, Tyler and
              I just gave it a name.”
              CHUCK PALAHNIUK



Saturday, July 21, 12
MAKE IT AVAILABLE

                        Basecamp
                         Google Docs
                           Office hours
                            Roll your own
                             Sketchboarding
                                   ...

Saturday, July 21, 12
fin
                         @andrewmaier
                          uxbooth.com

Saturday, July 21, 12

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Design for change