Personal Information
Organização/Local de trabalho
Germany Germany
Cargo
Tech Evangelist / Right Brain Content Creator / Engagement 4.0 Strategist
Setor
Technology / Software / Internet
Site
www.serviceplease.de
Sobre
Passionate, creative and award winning customer experience leader with over 20 years experience working across the globe consulting on customer care approaches and solutions. Entrepreneurial and driven to develop truly excellent customer experiences solutions with clients.Vast experience in scoping, creating and executing on successful worldwide customer experience solutions in both the analog and digital worlds. Extraordinary collaboration skills as well as extensive public speaking experience. Develops strong relationships through collaboration and partnership to "get it done".
A student of design thinking, working with clients to develop services which serve the customer - not the tec...
Marcadores
social media
social media strategy
social customer service
twitter
customer experience
facebook
customer service
mobile apps
google
ux design
ux
user experience
pharmaceutical
ai
chatbots
instagram
kuwait
telecoms
digital experience management
avaya
customer relationship management
social network
social networking
sales
social
marketing
enterprise 2.0
Ver mais
Apresentações
(6)Gostaram
(14)We Are Social: Curiosity Stop #1
We Are Social
•
Há 8 anos
Digital, Social & Mobile in 2015
We Are Social Singapore
•
Há 9 anos
European Digital Ladscape 2014
t2ó | Connect. Convert. Grow.
•
Há 10 anos
GLOBAL DIGITAL STATISTICS 2014
we20
•
Há 10 anos
Social Media im Kundenservice
Bernhard Steimel
•
Há 12 anos
IWM2012 Konferenz Präsentation
Axel Schultze
•
Há 12 anos
Enterprise 2.0 Summit 2012 Closing Keynote - Next-Generation Ecosystems And its Key Success Factors
Dion Hinchcliffe
•
Há 12 anos
How to Calculate the ROI of Social Media
Dr Natalie Petouhoff
•
Há 12 anos
Fathom analytics for facebook dec 2011
MotiveQuest LLC
•
Há 12 anos
Social Business Intelligence: The Future of Listening
Enterprise 2.0 Conference
•
Há 12 anos
The Geosocial Universe Version 2
JESS3
•
Há 12 anos
Social Media Assessment Case Study Citrix Webex
Society3
•
Há 14 anos
Ogilvy On: Social Media for Crisis Management
Ogilvy Consulting
•
Há 14 anos
Wheaton business innovation center social media 051211
Contrary Domino ®, Inc.
•
Há 12 anos
Personal Information
Organização/Local de trabalho
Germany Germany
Cargo
Tech Evangelist / Right Brain Content Creator / Engagement 4.0 Strategist
Setor
Technology / Software / Internet
Site
www.serviceplease.de
Sobre
Passionate, creative and award winning customer experience leader with over 20 years experience working across the globe consulting on customer care approaches and solutions. Entrepreneurial and driven to develop truly excellent customer experiences solutions with clients.Vast experience in scoping, creating and executing on successful worldwide customer experience solutions in both the analog and digital worlds. Extraordinary collaboration skills as well as extensive public speaking experience. Develops strong relationships through collaboration and partnership to "get it done".
A student of design thinking, working with clients to develop services which serve the customer - not the tec...
Marcadores
social media
social media strategy
social customer service
twitter
customer experience
facebook
customer service
mobile apps
google
ux design
ux
user experience
pharmaceutical
ai
chatbots
instagram
kuwait
telecoms
digital experience management
avaya
customer relationship management
social network
social networking
sales
social
marketing
enterprise 2.0
Ver mais