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        My Top-Friend is Nike(tm)
How-to integrate brands into Social Network Services
TOC
What are Social Network Services

Social Media <-> Social Network Services

Integration of Brands
 Why
 How-to

Facebook Applications

The next 3 years


                                                   die.socialisten.at
                                           social network development
About me
Andreas Klinger

Co-Founder and Lead Developer of die.socialisten.at

die.socialisten.at:
   We develop Concept + Technology for Social Network
    Campaigns

  Projects for: BILD Zeitung (Axel Springer), Die Grünen
   (austrian green party), Whitelabel work, etc etc...



We are still BETA ;)   (founded May 08)

(reminder: facebook apps exists only since May 07)
a quick check
   who knows....
What is a social network
service?




                               die.socialisten.at
                       social network development
profiles


                                                        newsfeed
                                                                   24.000+ Apps
More than 110 million active users
The most-trafficked social media site in the world (comScore)
More than 10 billion photos
More than 110 million active users
Focus on Music and Music Fans
Integrated Google‘s OpenSocial       „Skyler“ to her mother,
Sells Music at MySpace Music         March 2006
Strong Web 2.0 Metrics –
The Times They are a-Changin’ – Hello Social Networking

                                   Alexa Global Traffic Rankings
                    2005 (1)                                                                            2007 (2)
    Rank                Web site                                                      Rank                  Web site
      1            yahoo.com                                                             1              yahoo.com
      2             msn.com                                                              2              google.com
      3            google.com                                                            3               msn.com
      4             ebay.com                                                             4             youtube.com
      5           amazon.com                                                             5                live.com
      6           microsoft.com                                                          6            myspace.com
      7           myspace.com                                                            7            facebook.com
      8           google.co.uk                                                           8               orkut.com
      9              aol.com                                                             9            wikipedia.org
      10             go.com                                                              10               hi5.com

    Traffic rank is based on three months of aggregated historical traffic data from Alexa Toolbar users and is a combined measure of
    page views / users (geometric mean of the two quantities averaged over time).



                                                              (1) Rankings as of 12/31/05, excludes Microsoft Passport; (2) Rankings as of 10/15/07
                                                                                  Source: Alexa Global Traffic Rankings, Morgan Stanley Research      30




                                        GLOBAL PLAYERS
local networks can exist if the userbase is large
    enough for network effects
   (density within target group)
but only a few global players will survive 2009
facebook is no social network




facebook and co are social network services:
Virtual Tools to map and use the real social
networks between people
facebook is no social network




                You bring the
                social network
                to facebook!
              Its your property and they provide
              a service to use it better
Social Network Services are
    applications within
        Social Media
applications of social media?

blogs are applications for publishing


social network services are applications for
communication within your social network (your
contacts)
Social Network Services are
therefore a part of Social Media.
   This means the rules of social media apply!
Social Media =
Conversation
The Conversation takes place with or without you


People produce and consume on thousands of
platforms


Brands can only be part of this conversation




                                                       die.socialisten.at
                                               social network development
„there are no ‚errors‘ in the
 perfect world of company marketing,
 this is why many companies fail in
 social media marketing “

                    Max Kossatz
                    Social Media Expert




                                                  die.socialisten.at
                                          social network development
Why Integrate into SNS?

Millions of people communicate in social
networks.


Brands can communicate with potential
customers via various ways.




                                                   die.socialisten.at
                                           social network development
Brands in Social Network
        Services
„ brands have to adapt to the
 features of each community
 platform“
                  Harm Heibült
                  Axel Springer AG
Pages
        myspace




                          die.socialisten.at
                  social network development
Pages




                die.socialisten.at
        social network development
communicate with people




                     turn users to fans




    add applications for interaction
Share
The Newsfeed shows me
my friends activities

people „share“

„sharing“ changes our
content consumption
The Idea
Campaigns distributed
by its users.

Average Number of
friends in Facebook: 140
The Idea
Campaigns distributed
by its users.

Average Number of
friends in Facebook: 140
The Idea
Campaigns distributed
by its users.

Average Number of
friends in Facebook: 140
Social Applications
direct interaction by users/fans/customers
Social Applications

* developed by 3rd parties (e.g. you)


* spread viral (friend to friends)


* can interact with external platforms (or services)


* know about the users and their social network
 (can adapt to user preferences)
                                                       die.socialisten.at
                                               social network development
Facebook Platform vs
OpenSocial

Facebook Platform
 technology leader


OpenSocial
 supported by orkut, Hi5, myspace, netlog,
 sonico, friendster, ning, yahoo!, etc...
 write runs test everywhere

                                                     die.socialisten.at
                                             social network development
Good Examples - Causes




                         Causes

                         example for social activism


                         everybody can start a „cause“
                         motivate followers
                         spread awareness
                         collect money

                         12,298,605 Active Users/Month
Good Examples - Causes




           rankings




                               people see their impact/their points
people motivate other people                                   die.socialisten.at
                                                       social network development
Good Examples - iLike




                        iLike

                        News, Music,
                        Concerts, Infos
                        etc matched to
                        your music
                        interest and
                        those of your
                        friends

                        5,390,670 Active
                        Users / Month

                                die.socialisten.at
                        social network development
Good Examples - iLike



                        charts of my
                           friends




                           events +
                          buy tickets

       Band Infos/
         News
Good Examples - Mein Klub




                            Mein Klub
                            Bundesliga Fan App for BILD
                            Zeitung (Axel Springer AG)

                            Soccer Infos for Soccer Fans

                            launch: November



                            DISCLAIMER: THIS APP IS DEVELOPED
                            BY DIE.SOCIALISTEN.AT ;)

                                                   die.socialisten.at
                                           social network development
choose your team


                   send cheers to friends
                        (publisher)




                       infos, news,
                    videos, dates etc


                                                    die.socialisten.at
                                            social network development
project for the
 green party
    austria

tell your friends
why do you vote
the green party
DISCLAIMER: THIS APP IS DEVELOPED
BY DIE.SOCIALISTEN.AT ;)
                      die.socialisten.at
              social network development
an example to show egoverment and
democracy ideas within social networks

     167 „Reasons to vote Green“
           in a few days...
                                                 die.socialisten.at
              still they lost (doh!)     social network development
HOWTO

if you cannot code
    use existing apps
BMW used the app Grafitti to let
      people draw their own cars

   => ~9000 submissions in 7 days (!)




                   „We tested marketing efforts on Social
                   Networks using ‘Social’ criteria (rather
                   than traditional marketing tactics) that
                    meets the needs of the community,
                    sadly, only 1 out 16 brands passed“
                                    BMW
Jeremiah Owyang
SF Bay Area, USA
Forrester Research: Social Computing
HOWTO

if you can code
      code!
what you need

web development language of your choice
 php5, rubyonrails, asp.net, etc


facebook api classes


webspace



                                                  die.socialisten.at
                                          social network development
Task: client requests a page
with a list of all friends




            request




                                    Your Server
           GET /app/friendlist

  client




                                 Your
                                  DB
                                         die.socialisten.at
                                 social network development
request




                                  Your Server
         GET /app/friendlist

client




                               Your
                                DB
                                       die.socialisten.at
                               social network development
API (REST) Request
                                                Friends.get




                                                                 Your Server
client



API requests are done within the session of the client




                                                              Your
This means: a app can only do what the user can do




                                                               DB
Special requests for some permissions needed:
e.g. inifite sessions, send email, etc                                 die.socialisten.at
                                                              social network development
[list of uids]




                              Your Server
client

                  get local
                information




                          Your
                           DB
                                  die.socialisten.at
                          social network development
*render layout*
           Your Server
client




         Your
          DB
                 die.socialisten.at
         social network development
post feeds




                              Your Server
         send fbml, fbjs
client




                           Your
                            DB
                                   die.socialisten.at
                           social network development
Your Server
client

             cache images
         convert fbml -> html
           convert fbjs -> js




                                Your
                                 DB
                                        die.socialisten.at
                                social network development
Your Server
         send html code
client    embeded into
         facebook layout




                           Your
                            DB
                                   die.socialisten.at
                           social network development
<?php
require_once 'facebook.php';

$appapikey = 'a23504985c0f4b6885c9c647b799b431';
$appsecret = 'f6ecb5d25bd92706ae4feeec9f1c773f';
$facebook = new Facebook($appapikey, $appsecret);
$user_id = $facebook->require_login();

// Greet the currently logged-in user!
echo quot;<p>Hello, <fb:name uid=quot;$user_idquot; useyou=quot;falsequot; />!</p>quot;;

// Print out at most 25 of the logged-in user's friends,
// using the friends.get API method
echo quot;<p>Friends:quot;;
$friends = $facebook->api_client->friends_get();
$friends = array_slice($friends, 0, 25);
foreach ($friends as $friend) {
  echo quot;<br>$friendquot;;
}
echo quot;</p>quot;;


                                                                       die.socialisten.at
                                                               social network development
FBML

* generates standard layout output
       <fb:tabs><fb:tab-item href=“/“ title=“home“/></fb:tabs>




* avoids API calls
      <fb:name uid=“2323232“ />



* is converted to plain xhtml via facebook
<div class=“box“>
                                       <div class=“box“><h2>Hello
<h2>Hello                         =>
                                       Andreas Klinger</h2></div>
<fb:name uid=“23232“ /></h2>
</div>




                                                                            die.socialisten.at
                                                                    social network development
FBJS
* all variables and functions are sandboxed
   function foo(bar) {                    function a12345_foo(a12345_bar) {
     var obj = {property: bar};             var a12345_obj = {property: a12345_bar};
     return obj.property;                   return a12345_obj.property;
   }                                      }




* wraps different js browser support
   obj.setStyle({color: 'black', background: 'white'});



* AJAX
 var ajax = new Ajax();
 ajax.responseType = Ajax.JSON;
 ajax.ondone = function(data) {
       document.getElementById('ajax1').setTextValue(data.message + ' The current time is: ' +      data.tim
       document.getElementById('ajax2').setInnerFBML(data.fbml_test);
     }

 ajax.requireLogin = document.getElementById('requirelogin').getChecked();
 ajax.post('http://example.com/testajax.php?t='+type)                                  die.socialisten.at
                                                                               social network development
Note: OpenSocial works similar




                                         die.socialisten.at
                                 social network development
What defines a good app?
    an simple idea to keep in mind
Classic Internet Business


                 Your Website




                                Current Place
 your service/
 your content/                                  customer
 your product/
your campaign
Classic Internet Business


               Your Website




                                               Current Place
                                    persuade
                                     via ads



your service

                              customer
Classic Internet Business


                          Your Website




                                                    Current Place
                                         persuade
                                         via ads
                                         (money)


your service

               customer
let‘s be honest
you usually loose 99% of your audience that way
Our idea


               Your Website




                              Current Place
your service
                                              customer
Our idea


               Your Website




                                             Current Place
                              your service
your service
                                                             customer
Our idea


               Your Website




                                             Current Place
                              your service
your service
                                                             customer
bring the service to the clients if you want them
to use it
The next 3 years
for slideshare readers: the future of social
networks will be covered in the next slideshow
thanks for spending attention!


contact:
Andreas Klinger
http://die.socialisten.at
www.twitter.com/andreasklinger


                                         die.socialisten.at
                                 social network development

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My TopFriend is Nike

  • 1. thanks for the ad(d). My Top-Friend is Nike(tm) How-to integrate brands into Social Network Services
  • 2. TOC What are Social Network Services Social Media <-> Social Network Services Integration of Brands Why How-to Facebook Applications The next 3 years die.socialisten.at social network development
  • 3. About me Andreas Klinger Co-Founder and Lead Developer of die.socialisten.at die.socialisten.at: We develop Concept + Technology for Social Network Campaigns Projects for: BILD Zeitung (Axel Springer), Die Grünen (austrian green party), Whitelabel work, etc etc... We are still BETA ;) (founded May 08) (reminder: facebook apps exists only since May 07)
  • 4. a quick check who knows....
  • 5. What is a social network service? die.socialisten.at social network development
  • 6. profiles newsfeed 24.000+ Apps More than 110 million active users The most-trafficked social media site in the world (comScore) More than 10 billion photos
  • 7. More than 110 million active users Focus on Music and Music Fans Integrated Google‘s OpenSocial „Skyler“ to her mother, Sells Music at MySpace Music March 2006
  • 8. Strong Web 2.0 Metrics – The Times They are a-Changin’ – Hello Social Networking Alexa Global Traffic Rankings 2005 (1) 2007 (2) Rank Web site Rank Web site 1 yahoo.com 1 yahoo.com 2 msn.com 2 google.com 3 google.com 3 msn.com 4 ebay.com 4 youtube.com 5 amazon.com 5 live.com 6 microsoft.com 6 myspace.com 7 myspace.com 7 facebook.com 8 google.co.uk 8 orkut.com 9 aol.com 9 wikipedia.org 10 go.com 10 hi5.com Traffic rank is based on three months of aggregated historical traffic data from Alexa Toolbar users and is a combined measure of page views / users (geometric mean of the two quantities averaged over time). (1) Rankings as of 12/31/05, excludes Microsoft Passport; (2) Rankings as of 10/15/07 Source: Alexa Global Traffic Rankings, Morgan Stanley Research 30 GLOBAL PLAYERS
  • 9. local networks can exist if the userbase is large enough for network effects (density within target group) but only a few global players will survive 2009
  • 10. facebook is no social network facebook and co are social network services: Virtual Tools to map and use the real social networks between people
  • 11. facebook is no social network You bring the social network to facebook! Its your property and they provide a service to use it better
  • 12. Social Network Services are applications within Social Media
  • 13. applications of social media? blogs are applications for publishing social network services are applications for communication within your social network (your contacts)
  • 14. Social Network Services are therefore a part of Social Media. This means the rules of social media apply!
  • 15. Social Media = Conversation The Conversation takes place with or without you People produce and consume on thousands of platforms Brands can only be part of this conversation die.socialisten.at social network development
  • 16. „there are no ‚errors‘ in the perfect world of company marketing, this is why many companies fail in social media marketing “ Max Kossatz Social Media Expert die.socialisten.at social network development
  • 17. Why Integrate into SNS? Millions of people communicate in social networks. Brands can communicate with potential customers via various ways. die.socialisten.at social network development
  • 18. Brands in Social Network Services
  • 19. „ brands have to adapt to the features of each community platform“ Harm Heibült Axel Springer AG
  • 20. Pages myspace die.socialisten.at social network development
  • 21. Pages die.socialisten.at social network development
  • 22. communicate with people turn users to fans add applications for interaction
  • 23. Share The Newsfeed shows me my friends activities people „share“ „sharing“ changes our content consumption
  • 24. The Idea Campaigns distributed by its users. Average Number of friends in Facebook: 140
  • 25. The Idea Campaigns distributed by its users. Average Number of friends in Facebook: 140
  • 26. The Idea Campaigns distributed by its users. Average Number of friends in Facebook: 140
  • 27. Social Applications direct interaction by users/fans/customers
  • 28. Social Applications * developed by 3rd parties (e.g. you) * spread viral (friend to friends) * can interact with external platforms (or services) * know about the users and their social network (can adapt to user preferences) die.socialisten.at social network development
  • 29. Facebook Platform vs OpenSocial Facebook Platform technology leader OpenSocial supported by orkut, Hi5, myspace, netlog, sonico, friendster, ning, yahoo!, etc... write runs test everywhere die.socialisten.at social network development
  • 30. Good Examples - Causes Causes example for social activism everybody can start a „cause“ motivate followers spread awareness collect money 12,298,605 Active Users/Month
  • 31. Good Examples - Causes rankings people see their impact/their points people motivate other people die.socialisten.at social network development
  • 32. Good Examples - iLike iLike News, Music, Concerts, Infos etc matched to your music interest and those of your friends 5,390,670 Active Users / Month die.socialisten.at social network development
  • 33. Good Examples - iLike charts of my friends events + buy tickets Band Infos/ News
  • 34. Good Examples - Mein Klub Mein Klub Bundesliga Fan App for BILD Zeitung (Axel Springer AG) Soccer Infos for Soccer Fans launch: November DISCLAIMER: THIS APP IS DEVELOPED BY DIE.SOCIALISTEN.AT ;) die.socialisten.at social network development
  • 35. choose your team send cheers to friends (publisher) infos, news, videos, dates etc die.socialisten.at social network development
  • 36. project for the green party austria tell your friends why do you vote the green party DISCLAIMER: THIS APP IS DEVELOPED BY DIE.SOCIALISTEN.AT ;) die.socialisten.at social network development
  • 37. an example to show egoverment and democracy ideas within social networks 167 „Reasons to vote Green“ in a few days... die.socialisten.at still they lost (doh!) social network development
  • 38. HOWTO if you cannot code use existing apps
  • 39. BMW used the app Grafitti to let people draw their own cars => ~9000 submissions in 7 days (!) „We tested marketing efforts on Social Networks using ‘Social’ criteria (rather than traditional marketing tactics) that meets the needs of the community, sadly, only 1 out 16 brands passed“ BMW Jeremiah Owyang SF Bay Area, USA Forrester Research: Social Computing
  • 40. HOWTO if you can code code!
  • 41. what you need web development language of your choice php5, rubyonrails, asp.net, etc facebook api classes webspace die.socialisten.at social network development
  • 42. Task: client requests a page with a list of all friends request Your Server GET /app/friendlist client Your DB die.socialisten.at social network development
  • 43. request Your Server GET /app/friendlist client Your DB die.socialisten.at social network development
  • 44. API (REST) Request Friends.get Your Server client API requests are done within the session of the client Your This means: a app can only do what the user can do DB Special requests for some permissions needed: e.g. inifite sessions, send email, etc die.socialisten.at social network development
  • 45. [list of uids] Your Server client get local information Your DB die.socialisten.at social network development
  • 46. *render layout* Your Server client Your DB die.socialisten.at social network development
  • 47. post feeds Your Server send fbml, fbjs client Your DB die.socialisten.at social network development
  • 48. Your Server client cache images convert fbml -> html convert fbjs -> js Your DB die.socialisten.at social network development
  • 49. Your Server send html code client embeded into facebook layout Your DB die.socialisten.at social network development
  • 50. <?php require_once 'facebook.php'; $appapikey = 'a23504985c0f4b6885c9c647b799b431'; $appsecret = 'f6ecb5d25bd92706ae4feeec9f1c773f'; $facebook = new Facebook($appapikey, $appsecret); $user_id = $facebook->require_login(); // Greet the currently logged-in user! echo quot;<p>Hello, <fb:name uid=quot;$user_idquot; useyou=quot;falsequot; />!</p>quot;; // Print out at most 25 of the logged-in user's friends, // using the friends.get API method echo quot;<p>Friends:quot;; $friends = $facebook->api_client->friends_get(); $friends = array_slice($friends, 0, 25); foreach ($friends as $friend) {   echo quot;<br>$friendquot;; } echo quot;</p>quot;; die.socialisten.at social network development
  • 51. FBML * generates standard layout output <fb:tabs><fb:tab-item href=“/“ title=“home“/></fb:tabs> * avoids API calls <fb:name uid=“2323232“ /> * is converted to plain xhtml via facebook <div class=“box“> <div class=“box“><h2>Hello <h2>Hello => Andreas Klinger</h2></div> <fb:name uid=“23232“ /></h2> </div> die.socialisten.at social network development
  • 52. FBJS * all variables and functions are sandboxed function foo(bar) { function a12345_foo(a12345_bar) { var obj = {property: bar}; var a12345_obj = {property: a12345_bar}; return obj.property; return a12345_obj.property; } } * wraps different js browser support obj.setStyle({color: 'black', background: 'white'}); * AJAX var ajax = new Ajax(); ajax.responseType = Ajax.JSON; ajax.ondone = function(data) { document.getElementById('ajax1').setTextValue(data.message + ' The current time is: ' + data.tim document.getElementById('ajax2').setInnerFBML(data.fbml_test); } ajax.requireLogin = document.getElementById('requirelogin').getChecked(); ajax.post('http://example.com/testajax.php?t='+type) die.socialisten.at social network development
  • 53. Note: OpenSocial works similar die.socialisten.at social network development
  • 54. What defines a good app? an simple idea to keep in mind
  • 55. Classic Internet Business Your Website Current Place your service/ your content/ customer your product/ your campaign
  • 56. Classic Internet Business Your Website Current Place persuade via ads your service customer
  • 57. Classic Internet Business Your Website Current Place persuade via ads (money) your service customer
  • 58. let‘s be honest you usually loose 99% of your audience that way
  • 59. Our idea Your Website Current Place your service customer
  • 60. Our idea Your Website Current Place your service your service customer
  • 61. Our idea Your Website Current Place your service your service customer
  • 62. bring the service to the clients if you want them to use it
  • 63. The next 3 years
  • 64. for slideshare readers: the future of social networks will be covered in the next slideshow
  • 65. thanks for spending attention! contact: Andreas Klinger http://die.socialisten.at www.twitter.com/andreasklinger die.socialisten.at social network development