Essay F - You have just participated in an important meeting with your superior. How will you ensure that every part of the instructions you received will properly reach all subordinates, suppliers and clients, located in different parts of the world? 1 - During the meeting you should take notes and listen very carefully to every aspect of the info shared. Should also try to resolve separately with him/her if you have any specific doubts that could not be answered during the meeting. 2 - Document the minutes of the meeting listing every point discussed and pending confirmation after the meeting. Include in the minutes of the meeting : names of the attendants, actions points, owners and deadlines. 3 - Determine what are the key questions that need to be answered to the different parties according to their roles and responsibilities, and define the system to be used to collect and provide the right feedback to each query. An Efficient and effective info sharing process will further increase the cooperation between all stakeholders. 4 - To ensure that the instruction will be reached properly and clear. I’ll use the approppiate tolls to contact all (subordinates, suppliers and clients), located in different parts of the world at the right times. • Creating meeting invitations well in advance will ensure to have all expected attendees able to participate in case of an online conference. 5 - Conference Call and F2F meeting with Subordinates: • Note the names of the attendances and if someone is missing call them straight Explain the reason of the meeting and provide to them a clear Agenda. • Scope of the project • Project Milestones • Tools • Project responsible contact details • Warrantee project follow-ups to be done on regular basis. End of the meeting should have spare time for people to address any specific doubts or concerns 6 - Conference Call and F2F meeting with Suppliers: • Note the names of the attendances and if someone is missing call them straight Explain the reason of the meeting and provide to them a clear Agenda excluding any company confidential topics . • Scope of the project • Project Milestones • Tools • Project responsible contact details • Agree on project follow-ups meetings to be done on regular basis. • End of the meeting should have spare time for people to address any specific doubts or concerns • *Never share anything related to financial benefits they’re not a partner, and we pay for their services to lower costs and increase the company’s gains 7 - Conference Call and F2F meeting with Customers: • Note the names of the attendances and if someone is missing call them straight Explain the reason of the meeting and provide to them the Agenda excluding the company confidential topics. • Analyze the contract consequences and penalties if any challenge would delay the rollout of the project • Make your customers aware that you care about them

1. EXMBA - Nov 2013 - IE Business School
Anderson Barros - EXMBA - Nov 2013 - IE Business School
Essay F
You have just participated in an important
meeting with your superior. How will you ensure
that every part of the instructions you received
will properly reach all subordinates, suppliers
and clients, located in different parts of the
world?

2. Essay F
During the meeting you should take notes and listen very carefully to
every aspect of the info shared. Should also try to resolve separately
with him/her if you have any specific doubts that could not be
answered during the meeting.
Anderson Barros - EXMBA - Nov 2013 - IE Business School

3. Essay F
Document the minutes of the meeting listing every point discussed and
pending confirmation after the meeting.
Include in the minutes of the meeting : names of the attendants,
actions points, owners and deadlines.
Anderson Barros - EXMBA - Nov 2013 - IE Business School

4. Essay F
Determine what are the key questions that need to be answered to the
different parties according to their roles and responsibilities, and
define the system to be used to collect and provide the right feedback
to each query. An Efficient and effective info sharing process will
further increase the cooperation between all stakeholders.
Anderson Barros - EXMBA - Nov 2013 - IE Business School

5. Essay F
To ensure that the instruction will be reached properly and clear.
I’ll use the approppiate tolls to contact all (subordinates, suppliers and
clients), located in different parts of the world at the right times.
•Creating meeting invitations well in advance will ensure to have all
expected attendees able to participate in case of an online conference.
Anderson Barros - EXMBA - Nov 2013 - IE Business School

6. Essay F
Conference Call and F2F meeting with Subordinates:
•Note the names of the attendances and if someone is missing call
them straight
Explain the reason of the meeting and provide to them a clear Agenda.
• Scope of the project
• Project Milestones
• Tools
• Project responsible contact details
• Warrantee project follow-ups to be done on regular basis.
• End of the meeting should have spare time for people to address
any specific doubts or concerns
Anderson Barros - EXMBA - Nov 2013 - IE Business School

7. Essay F
Conference Call and F2F meeting with Suppliers:
•Note the names of the attendances and if someone is missing call
them straight
Explain the reason of the meeting and provide to them a clear Agenda
excluding any company confidential topics .
• Scope of the project
• Project Milestones
• Tools
• Project responsible contact details
• Agree on project follow-ups meetings to be done on regular basis.
• End of the meeting should have spare time for people to address any
specific doubts or concerns
• *Never share anything related to financial benefits
they’re not a partner, and we pay for their
services to lower costs and increase the company’s gains
Anderson Barros - EXMBA - Nov 2013 - IE Business School

8. Essay F
Conference Call and F2F meeting with Customers:
• Note the names of the attendances and if someone is missing call them
straight
Explain the reason of the meeting and provide to them the Agenda
excluding the company confidential topics.
• Analyze the contract consequences and penalties if any challenge
would delay the rollout of the project
• Make your customers aware that you care about them
• Project Milestones
• Tools
• Warrantee follow-ups will be on weekly basis and if needed, a daily
update to be shared.
• Focus in the positive changes and ensure your
customer understands them too.
• End of the meeting should have spare time for
people to address any specific doubts or concerns
Anderson Barros - EXMBA - Nov 2013 - IE Business School