3. American MNC manufacturing & Marketing home appliances
Company type:- private sector
Headquarters :- Benton Charter Township, Michigan, United
States
No of employees :- 71,000
Manufacturing and R&D :- 70 countries
Global market :- 130 countries
Traded at:-NYSE
7. Head of Asia Operations
for Whirlpool Corporation
Garrick D'Silva
8. Mission
“Everyone, Passionately Creating Loyal
Customers for Life”
Our mission defines our focus and what we do
differently to create value. We are a company of
people captivated with creating loyal customers.
From every job, across every contact, we will
build unmatched customer loyalty…one customer
at a time.
9. Vision
“Every Home… Everywhere… with Pride,
Passion and Performance”
Our vision reinforces that every home is our
domain, every customer and customer activity our
opportunity. This vision fuels the passion that we
have for our customers, pushing us to provide
innovative solutions to uniquely meet their needs.
10. Financial status
Revenue :- US$18.6 billion
Operating income :- US$792 million
Profit :- US$390 million
Total assets :- US$15.18 billion
Total equity :- US$4.18 billion
16. Regional market positions
Number 1 in North America
Number 1 in Latin America
Number 3 in Western and Central Europe
Strong position for growth in Asia
Number 1 in India
17. Achievement and Awards
No. 1 in 2011 ,world’s most admire companies in
Fortune Magazine
Whirlpool was named to Newsweek magazine’s
2010 green ranking
One of the Best Companies to Work(1997-2010)
No. 85 on the 2011 Corporate Responsibility
Magazine
In 2008,Design at work award
21. Problem
Problem of supply chain because :-
. Problem with the warehouse
. Balance between supply and demand
. Deals with the several firm for steel and
plastic assemblies
. Problem with the production factor
. Outdated system
. Sales service
22. Solution
In 2000,it has been implemented Manufacturing
Control System (MCS)
In 2001, it started a global overhaul of its supply
chain system
It also used advance planning and scheduling(APS)
It also use of i2 technology & SAP , ERP Software
23. Cont…
In 2002,it installed i2TradeMatrix CPFR, a web-
based tool
It also provide customer service
Reduce supply chain cost
Sales partner –Sears, Roebuck and co., Lowe's
and Best Buy
24. Latest Development
It produce a new product:- Icemagic
A simple twist of the knob now makes ice 40%
quicker
Microprocessor automatically maintains optimum
frost level
water cooling for up to 12 hours without power
Less power consumption