1. CHILDLINE India Outreach IV Regional Consultation for Child Helplines, Asia-Pacific Region Mumbai, Jan 2010

3. Scale of marginalised Children in India

4. India Children’s Demographics *source :UNICEF 2007 Urban Rural Total Children’s population 446646000 ( 446.64 million)* 129527000 ( 129.52 million)* 317119000 (317.11 million)* Under 5 126808000 (126.80 million)* 5-18 319838000 (319.83 million)* 92753000 (92.75 million) 227085000 (227.08 million) Below Poverty level( $ 1 per day) (World Bank estimates at 24% in 2005) 107195000 (107.95 million)** Estimated children marginalised due to poverty, labour, abuse, disability, malnutrition, conflicts, disasters , displacement, illiteracy, abandoned, etc 178000000 (178 million)

7. [email_address] Sex Ratio Of The Child Population in 0-6 Age Group STATE 1991 2001 PUNJAB 875 793 HARYANA 879 820 CHANDIGARH (U.T.) 899 845 DELHI 915 865 HIMACHAL PRADESH 951 897 GUJARAT 928 878 ASSAM 964 910

8. Share of Child budget in Union budget

9. Child Budgets in 08-09

12. India Telecom (as on July 2009) PCOs: 2 million Nos. million fixed line 37.41 mobile 441.65 Total 479.06 Nos million Teledensity (%) Urban 337.9 97.34% Rural 141.16 17.21% India 479.06 41.04%

13. Overview of CHILDLINE India Model and Program structure

14. CHILDLINE 10- 9- 8 CHILDLINE is India’s first 24 hours, free, emergency phone outreach service for children in need of care & protection. Supported by Ministry for Women and Child Development.

15. 11/3/2009Nov 2009 CHILDLINE India Foundation [email_address]

16. CHILDLINE model Open House

17. CHILDLINE Partnerships

18. Current: 83cities. 25 states. 15 million calls to date. 2.30 million calls/yr 20% of World’s Child helpline calls

20. CHILDLINE Coverage Coverage 2009-10 2010-11 2011-12 2012-13 Number of Districts 5 11 27 46 Number of Mega Metros 4 4 6 6 Number of other cities 89 143 183 247 Number of Mini metros 4 4 6 8 Total 102 162 222 307

21. Projected break-up of CHILDLINE calls 2012-2013 Intervention numbers % Medical Assistance 184395 2.2 Shelter 139972 1.67 Repatriation 112313 1.34 Missing Children 212892 2.54 Rescue from abuse 57833 0.69 Death Related 3353 0.04 Sponsorship 110637 1.32 Emotional Support and Guidance 409021 4.88 Other child related issues 27659 0.33 Total Intervention 1257235 15 Information and ref. services 244742 2.92 Information about Childline 2269729 27.08 Total Information 2514471 30 Other Calls 4609863 55 TOTAL 8381569 100

23. CHILDLINE Domains Voice Calls to 1098 Intervention Advocacy

25. Information Calls Intervention Calls Documentation 3 party conference All intervention calls and 20% of other calls are recorded Resource Organization Local Intervention Unit CHILDLINE Contact Centre: Operational model ChildNet CCC

26. Calls to CHILDLINE 2008-09: 2.32 million Direct Intervention Calls Medical Help 22% Shelter 16% Restoration 20% Protection from abuse 10% Missing 20% Sponsorship 12%

27. CHILDLINE India Outreach: Strategies, programs, implementation, indicators, tools

28. Share of intervention cases from Outreach Upto 10% of our cases, annually, are received due to Outreach activity

29. Cases from Outreach Cases Received During Outreach Death 0.20% Rescue 3% Repatriation 8% Sponsorship 16% Shelter 4% Medical 46% Emotional Support and Guidance 23%

30. Calls for Medical help Medical : Sub Problem 45 2 24 432 150 11 805 10 119 9 31 1,297 283 23 20 1,732 0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 2,000 Accident Addiction Casualty First Aid Hospitalisation Mental Illness OPD Not Documented Data Source : ChildNET Numbers Of Cases Female Male

32. Outreach Programs Tgt. Audience Programme/s Children CHILDLINE Song, Puppet shows, Street Plays, Open House sessions, Children’s events/happenings, Children’s groups, presentations Adults and general public IEC material presentation and distribution at Kiosks, street plays. Public Call Offices (phone booths) PCO Mapping Allied Systems organisations, NGOs City/District Mapping, CHILDLINE Advisory Board meets ( CAB), Sensitisation programs under National Initiative for Child Protection (NICP) Media audience Tie up with Channels for editorial programs

35. Critical Tools CHILDLINE Song Puppets with a kit and script

36. Outreach programs

41. Types of outreach to children

44. Awareness thru celebrity participation in Mumbai Marathon

45. Corporate sector teams in Mumbai Marathon

47. CHILDLINE India Foundation [email_address] 11/3/2009Nov 2009

49. Outreach activity using IEC material at police stations, Juvenile Justice Boards, Child Welfare Committees

51. Outreach during Bihar floods

61. Media based Outreach

65. Thank -you