The document describes Luxury Hues Group, a luxury lifestyle group operating in Asia Pacific. It has several business units that provide specialized luxury services, including Quintessentially for concierge services, Luxury Marketing Council for exploring best practices, and HighStreetlabels for private luxury sales. Luxury Hues is the India franchise holder for Quintessentially. The group has offices in 66 cities worldwide across various verticals related to real estate, hotels, retail, private wealth, and automobiles.

1. Luxury Hues Group

2. The Luxury Hues Umbrella
Quintessentially LH Consulting Luxury Marketing HighStreetlabels
Group Council
World’s leading luxury Conceptualizing & Brings the smartest, most Exclusive online
lifestyle group with an Implementing imaginative marketers of private sales platform
irresistible package of a range of Business luxury products and offered to American
offers, benefits and Solutions services together to explore Express GNS card
privileges best practices and critical members in the Asia
issues Pacific region
Our different Business Units provide specialized services to
the premium segment in the Asia Pacific Region

3. What is Quintessentially?
The world’s leading luxury lifestyle group
A global private members club
A 24 hour luxury service, available 7 days a
week, 365 days a year
Great insight into, and access to the lives of
high net worth individuals
A virtual passport to the finest things in life
Physical offices in 66 cities worldwide
Luxury Hues is the India Franchise
Holder for Quintessentially

4. Quintessentially Group
THE GROUP ENCOMPASSES 32 COMPANIES ACROSS VARIOUS VERTICALS

5. Quintessentially Global Offices
66 CITIES ACROSS THE WORLD

6. Quintessentially Lifestyle India
Quintessentially Board
Amit Dutta – Managing Director
Quintessentially Quintessentially Events & Quintessentially Travel
Concierge Weddings
Mishti Bose, Group CEO Liza Varma, CEO Parthaa Kundu, CEO
Quintessentially Lifestyle India has Quintessentially
Concierge, Quintessentially Events & Weddings & Quintessentially
Travel under its umbrella

7. What we do in India?
THE CONCIERGE SERVICE
THE VISION
Quintessentially India would like to connect
with Affluent Indians in whatever they do; to
provide unique and top of the line solutions
for their lifestyle needs
Scope of services
Travel
Restaurants and nightclubs
Entertainment, sports, arts, and culture
Shops, services, health and beauty
Property management and practical
assistance
Bespoke wedding planning services
Quintessentially members have access to
thousands of benefits and privileges with the
best hotels, restaurants, clubs, spas, luxury
products and practical services across the
globe.

8. The Partners
OUR KEY CORPORATE AND SERVICE
PARTNERS
CORPORATE PARTNERS SERVICE PARTNERS
REAL ESTATE HOTELS LUXURY RETAIL
Loddha Group Taj Jimmy Choo
DLF Oberoi Bottega Veneta
Nitesh Estates Leela Canali
Embassy Group LeMeridien Ermenegildo Zegna
Four Seasons Gucci
PRIVATE WEALTH Cartier
Standard Chartered
DINING AND NIGHTLIFE SPA
AUTOMOBILES Hakassan Amatra
Mercedes Villa 39 Levo
Circa Myrah
Olive Soham
LAP
HYPE
Trilogy
China House

9. Engaging with our members
Excellent opportunites are offered to
members to ensure engagement and build
loyalty through:
Newsletters
Exclusive offers with partners for
dining, spa, fitness, travel – With global
access
Articles on luxury and lifestyle
Topical Emailers
An emailer designed with exquisite products
for special occasions, members’ & spouses’
birthdays / anniversaries
Partner Offers
Exclusive offers for Quintessentially members
Events
Access to exclusive events –
art, entertainment, fashion, nightlife, sport
and dining
Information sent to members through a
monthly events calendar
Quintessentially magazine
(advertising costs involved)
A global luxury lifestyle magazine published by
Quintessentially UK,

10. Newsletters
MEMBERS ARE KEPT UP TO DATE ABOUT OFFERS AND RECOMMENDATIONS THROUGH NEWSLETTERS
MONTHLY NEWSLETTER
Global newsletters are sent to members on a
monthly basis, with recommendations &
benefits in luxury lifestyle worldwide
Dining
Nightlife
Luxury retail
Destinations
Travel (Yachts / Cruises / Air charters)
TOPICAL NEWSLETTER
Gift newsletters are sent during festive
occasions
Travel newsletters are sent through out the
year with destination recommendations and
packages

11. Topical Emailers
TO ENGAGE MEMBERS WITH RECOMMENDATIONS GIFTS, DINING, TRAVEL, WEDDINGS & SPECIAL OCCASIONS
TRAVEL & DINING WEDDINGS GIFT RECOMMENDATIONS

12. Partner Offers
With over 100 partners across
India, Quintessentially creates exclusive
experiential offers for members
Dining
Nightlife
Spa
Travel

13. Events
A MONTHLY EVENT CALENDAR WITH ACCESS TO EVENTS ACROSS THE SPECTRUM
Quintessetntially members get access to
global events as well as luxury lifestyle events
in their own country, in the fields of -
Art
Entertainment
Fashion
Sport
Social causes
Luxury retail

14. Q members speak
SEE WHAT OUR MEMBERS HAVE TO SAY ABOUT OUR SERVICE
“ Please order a 2 kg chocolate cake from Sweet
Obsession. It should be delivered to the Q
I've been an active Quint user for the last four
years, and am a good friend of Ben Elliot, the
office before 5pm today. It must have the founder. Only recently started using Q's India
following message inscribed on it: services as usually my office manages most of
Dear Team Q “You can have your cake and eat my needs.
it too. You deserve it.” I would like to compliment the helpfulness
and efficiency of Bhaskarjit. He's extremely
affable, polite, and helpful. I’m very impressed
with the level of service.
Thank you for the wonderful care and
attention we received at Singapore. We are
on our way to the airport directly from
I have to say that Mr. Bhaskarjit Sharma from
your team has been extremely helpful and I
am sure you guys will have great success if
”
shopping and request you (a) to inform the people like him continue to work for you“
hotel to complete the checkout and (b) SMS
me Raghav's number so that I can thank him
too (he received us at the hotel and said he
was the relationship manager for Q)

15. Quintessentially Weddings
Complete “Peace of mind”
the entire planning of the
wedding is entrusted to a global
organisation known for its
expertise in the luxury space

16. Every little detail…
Quintessentially Weddings provides you with
a truly exceptional wedding planning service
leaving you to remain completely stress free
and able to fully enjoy the preparation and
the big day.
Highly experienced and efficient team
Reputation for attention to detail
Exemplary budget management
Enthusiastic and steady approach

17. Why Quintessentially for your big day?
A WIDE SELECTION OF BEST-IN-CLASS VENDORS AND Q SISTER COMPANIES IN INDIA AND ABROAD.
Both global and local expertise
66 offices around the world
32 verticals in lifestyle space including
bespoke travel
services, wines, villas, music, flowers, artists, a
viation, design, communication etc
Wide network of both global and local partner
and supplier network across the lifestyle
space
Access to international and local
performers, celebrities and artists
Understanding of the luxuriant lifestyle

18. Why Quintessentially for your big day?
FLAWLESS EXECUTION FROM THE BEGINNING TO THE HAPPILY EVER AFTER
At Quintessentially Weddings we use the
network of contacts and sources available to
us from all our sister companies.
Quintessentially Travel & Quintessentially Escape
To ensure you get your dream venue, and
your dream honeymoon. And to co-ordinate
travel and accommodation not just for
you, but also your guests
Quintessentially Flowers
To create the perfect setting
Quintessentially Driven
For a flawless and elegant arrival to your
wedding
Each of the 60 Quintessentially offices
worldwide has a book of contacts for the
ultimate in venues, florists, caterers etc that
are always at our disposal

19. Our Services
A HOLISTIC APPROACH TO YOUR WEDDING PLANNING
Our signature poise, attention to detail and creativity combined with unique access to industry luminaries and preferential rates to match, mean
that it’s goodbye to the stresses of wedding planning and hello to a beautiful wedding day full of joy and personal touches.

20. Our Services
The Bouquet
Invitation design
RSVP and guest management
Venue identification and bookings
Designing thematic décor for each occasion
Lighting and special effects like lasers
Entertainment and artist management for
international, Indian, classical, Bollywood, sin
gers, dancers, live bands, DJ’s and any other
performers
Catering and menu selection and
coordination
Wine and liquor selection and sourcing
Guest and wedding party logcistics
Still photography and videography
Bespoke honeymoon packages
Horses, elephants, cars or any other such
requirements

21. Other Services
Gift selection and gift wrapping to be sent
with invitation card
Trousseu selection for bride and groom with
our association with the designers and
jewellers
Styling the bride and groom
Suggestion on make up artists and hairstlist
for every occasion with trials
Pre wedding grooming for bride and groom in
terms of dieting,therapies,yoga and other
forms of excersizing
Assistance in gift selection and gift wrapping
for family and friends
Supervision on family performances by
professional choreographers
We lend our services to a diversity of faiths

22. The Celebration
Each and every small step towards
becoming man-and-wife is but a big
celebration.
Roka
Sagan
Tilak
Sagai - Ring ceremony
Bachelors’ night for bride & groom
Youngters party
Mehendi
Haldi
Cocktails
Sangeet
Wedding ceremony- Sehra-bandi, Band-
bajaa, Jaimal, Pheras, Kanyadan, Doli
Vidai
Post wedding reception

23. weddings
around the
world

24. St. Petersburg, Russia Wedding
WHERE:
Lake Palace & Cameron Gallery, Catherine Palace
WHAT THEY ATE:
Crab with ginger on pumpernickel bread, caviar on
ice with blinis and condiments, gazpacho and pata
negra ham
WHAT THEY DRANK:
Raspberry mojitos
ONE OF THE BEST BITS:
After being taken by horse and carriage to the
lakeside, guests were rowed by boatmen to the
Lake Palace for the ceremony in beautiful custom
made boats

25. St. Petersburg, Russia Wedding
WHERE:
Throne Room, Catherine Palace
WHAT THEY ATE:
Buckwheat blinis with smoked salmon and crème
frâiche, whole roast fillet steak with red wine jus
and
creamed spinach, lemon and raspberry tart
WHAT THEY DRANK:
Tattinger
ONE OF THE BEST BITS:
An intimate performance by the Bolshoi Ballet and
Elton John

26. Countryside Wedding - Italy
WHERE:
Castello di Spaltena, Tuscany
WHAT THEY ATE:
Dario Ceccini prepared a fantastic a whole spit
roast Turkey as feature to the Italian buffet
including hand-made roast pepper ravioli with
fresh pesto and toasted pine nuts and chargrilled
Mediterranean king prawns
WHAT THEY DRANK:
Brunello di Montalcino
ONE OF THE BEST BITS:
Fire eaters surprised the 200 guests with an
incredible acrobatic performance

27. Scope of Services – Quintessentially Concierge
THE VISION
Quintessentially India would like to connect
with Affluent Indians in whatever they do; to
provide unique and top of the line solutions
for their lifestyle needs
Scope of services
Travel
Bespoke event planning services
Restaurants and nightclubs
Entertainment, sports, arts, and culture
Shops, services, health and beauty
Property management and practical
assistance
Quintessentially members have access to
thousands of benefits and privileges with the
best hotels, restaurants, clubs, spas, luxury
products and practical services across the
globe.

28. Quintessentially Events
Event Production
Private Parties
Corporate Entertainment
Press Events
Charity Fundraisers
Fashion Shows
Weddings
Store & Product Launches
Award Ceremonies
Brand Experiences
Conferences
Live Events

29. Quintessentially Travel
.
A global luxury tour operator offering unforgettable tailor–
made holidays
LONDON I NEW YORK I HONG KONG I DUBAI I JOHANNESBURG I GENEVA I MADRID I INDIA

30. Scope of Services – Quintessentially Travel
.
• Accommodation including Hotels, Villas
and Chalet rental
• Flights and Private Jets / Helicopters
• Chauffeured transfers and car rental
• Private tours
• Yacht or boat charters
• Cruises
• Speciality packages e.g. Gourmet
Tours, Wine Tours,
• Adventure & Sports Vacation etc.

31. Quintessentially Travel India - Product Line
 Q Exclusive - Our salutations to the intrepid human spirit of
exploration has led us to design exclusive tours for single
women and senior citizens.
 Tranquil Break - Sometimes a day is enough to go through
the month. A day when time stretches out languorously. A
short break that goes on forever. Be it for a personal
breathing space away from work or a corporate get-
together. Rejuvenate to restart the week afresh.
 Family Sojourn - Traveling together is a great way to
bond, create memories and spend dedicated quality time
with your children, grandchildren, parents, grandparents or
whomever you consider "family.“ Specially designed
vacations for Large Families.
 Yacht & Luxury Cruise Journeys

32. Quintessentially Travel India - Product Line
 Memoirs - Combining the romance, grace and
elegance of yesterday with every modern comfort, we
provide a unique and unforgettable experience.
 Spellbound Journeys – There are many types of
specialized journeys:
culinary, whisky, sporting, surfing, music limited only
by a traveler’s interests. Usually we have the pleasure
of combining many of these into one trip. A morning of
salmon fishing on a Scottish river leads to an
afternoon whisky tour of a distillery leads to an elegant
culinary experience in the evening.
 Wild Safari Journeys- We will give an opportunity to
experience the untouched wildernesses such as the
Amazon, Kenya, Tanzania, Botswana etc.

33. Why Quintessentially Travel ?
• QT, the only travel company to offer consummate and
comprehensive luxury experiences to its customers.
• With the able support of Quintessentially, world leaders in concierge
services, with offices in 66 in the world over 12 years of experience
in meeting high-end luxurious demands of its elite customers.
• Personalization at its best we don’t just provide the travel service;
but also the Quintessentially service and its vast knowledge and
access into the global luxury lifestyle market. be it global
restaurants, bars, tickets and events, that will provide clients with a
complete personalized lifestyle offering.
• QT has access to total1,32000 hotels worldwide & over 300 direct
hotel contracts.
• Exclusive deals and value added services with some of the most elite
luxury hotel chains in the world
• Dedicated Travel Specialist available throughout the lifecycle of the
booking

34. Personalization at its best
To cite an example of our services; recently, we
received a sudden call at around 8 PM from Mr. Kohli
who was holidaying in France. He wanted to surprise
his wife on her Birthday with 108 of luscious tulips
from Amsterdam. He wanted it by 7 PM next day. He
also wanted a Torta Claudia, an Italian layer cake
laced with brandy, from Dolce Roma Famous
Bakery shop in Rome.
Both had to be surprise gifts for his wife’s 40th
birthday that night.
Well, we are pleased to say that we were able to get
him his surprise gifts by 6 pm the next day evening.
Something that astounded him and pleased him no
end!

35. Unusual Requests
 Praying trip to Mecca and organizing the best praying spot in The
Ka'ba, The Great Mosque
 Closed door access to the Vatican
 Private show around of the Gold Room of St Petersburg
 Private basket ball lesson with Michael Jordan
 Training session and dinner with key players of Barcelona
 Private dining experience at the Hermitage Museum in St Petersburg
with private performance by the Bolshoi Ballet
 Live with the Aboriginals in Australia - an authentic indigenous
experience to stay within a remote aboriginal community, meeting land
owners and elders
 Private Banquet on The Great Wall of China - at a spot where the
tourists don't go or even know about!

36. Few Unique Vacation Ideas…
 A Unique Safari that follows the Route of the
Great Migration, maximizing viewing of animals.
Experience spectacular game viewing in the
shadows of Mt. Kilimanjaro. Descend into the
Ngorongoro Crater. Visit an authentic Maasai
village. Hike to the Elephant caves of Karatu.
This is a trip-of-a-lifetime of unlimited game
viewing of the "Greatest Show on Earth."
 Discover the best of luxury France, starting with
Paris and its culture, architecture, and a gourmet
tour of all famous addresses for
chocolate, macarons, truffle, etc! Visit Versailles
and the fabulous palace. Experience Claude
Monet's famous garden and house in Giverny.
Enjoy tastings of fine wine and foie gras in
Bordeaux while in Provence, immerse in the
beautiful colors at local markets and lavender
fields enveloped in the vivid blue Provencal sky.

37. …Few Unique Vacation Ideas
• From the antiquities in Athens to the nightlife on
Mykonos, start your newly wedded life on this
amazing adventure in Greece. Arrive on Mykonos
with its gorgeous scenery, beautiful beaches and
exciting nightlife. Visit Delos with its 5000 years of
history. Continue to Santorini to see its blue domed
churches and stunning caldera views. On Crete
wander through the ruins of the Palace of
Knossos, bringing to life the ancient Minoan
civilization. Later, relax on the private sandy
beach, by the hotel's Olympic-sized seawater
swimming pool.
• Discover Andalusian world renowned cities of
Seville, Cordoba, Granada, Malaga and Ronda at
your own pace while admiring its incredible
landscapes, outstanding monuments and culture.
Andalucia, a fascinating region in the south of
Spain, motherland of Flamenco and
Bullfighting, offers the visitor an incredible medley of
sights, sounds, tastes and scents.

38. Quintessentially Concierge – Member Engagement
Q Gift mailer
Q Wedding Mailer

39. Quintessentially Concierge – Newsletters

40. Q India – Media Coverage

41. Q India – Media Coverage

42. Q India – Partner Relationships
CORPORATE PARTNERS SERVICE PARTNERS
REAL ESTATE HOTELS LUXURY RETAIL
Loddha Group Taj Jimmy Choo
DLF Oberoi Bottega Veneta
Nitesh Estates Leela Canali
Embassy Group LeMeridien Ermenegildo Zegna
Four Seasons Gucci
PRIVATE WEALTH Cartier
Standard Chartered
DINING AND NIGHTLIFE SPA
AUTOMOBILES Hakassan Amatra
Mercedes Villa 39 Levo
Circa Myrah
Olive Soham
LAP
HYPE
Trilogy
China House

43. Introduction to LH Consulting
Our Competence
Our strength lies in our ability to amalgamate innovative business strategies with on
ground execution capabilities. Our integrated business verticals enable us to deliver end
to end solutions and we supplement our strategic consulting work with
execution accountability.
Our Expertise
Our expertise lies in the in-depth understanding of the retail payments business and
customer lifecycle management.
Our Strategic Relationships
Our Strategic relationships with leading premium brands helps us to develop unique
value propositions exclusive to customer requirements.
Our People
Our key Consultants in this domain have significant senior management experience in
the payments industry, handling large operations across the market segments and in
leading transformational initiatives.

44. LH Consulting–Scope of Services
Market Product Line Customer
CRM Training
Assessment Strategy Acquisition
- Market Segmentation - Portfolio Analysis - MGM Programs - Customer Engagement - Training of Customer
& Sizing facing teams
- Strategy Development - Affinity Marketing - Customer Experience
- SWOT Analysis Events
- Product Design & - Spend Stimulation
- Competitor Development - Network Alliances Programs
Benchmarking
- Marketing & - Rewards & Loyalty
- Competitor Tracking Communication Programs
- Brand & Channels - Marketing Analytics

45. LH Consulting – Citibank Ultima Rewards Program
LH client wanted to develop a
superlative rewards program for its
card members who were high
spenders and had an accumulated pool
of reward points in their accounts.
LH created a collection of a total of 40
reward options and communicated
them through an exclusive rewards
brochure.

46. LH Consulting – Engagement with
American Express
American Express Global Network Services
We have been retained by Global Network Services for their Strategic Initiatives
across Asia Pacific. Some of the key projects include:
Market Assessment for Asia Pacific
We are conducting a market wise assessment of the Asia Pacific Region. Key
activities include :
Competitive Benchmarking
Competitive Assessment of the market including value proposition, market share &
profit pool distribution across leading issuers / networks and their brand perception
Competitor Tracking
Tracking of Competing Banks to estimate their expected business strategy &
roadmap
Strategy Development
SWOT Analysis to determine potential opportunities and gaps and strategy
development for driving future business growth

47. LH Consulting – Engagement with Skoda
Transforming the Customer Experience – SKODA Auto
Nature of Assignment
To Conceptualize and Establish a network of Boutique showrooms for Skoda’s premium
car portfolio
Methodology
Creating a boutique architecture outlining all possible touch points to create a truly
fresh and differentiated customer experience. The Concept was driven from the insight
that ‘Customer Experience’ was not in line with the customer’s purchase and after sales
experience across other categories

48. LH Consulting – Engagement with
American Express
Portfolio Analysis
• Study of product portfolios and gap analysis
• Benchmarking with Industry based practices & competition
Product Line Strategy Development
• Development of an end to end product line strategy
• Design/Revamp of product line to mirror the market profitability
Product Design & Development
• Development of new value propositions
• Development of Product revitalization strategy & product propositions.
• Design & Development of product benefits
Marketing & Communication
• Development of a 360 degree communication strategy for the new product
 Crafting 360 degree Advertising brief
 Driving media innovation & media plan
Brand & Channels
• Development of brand identity & strategy
 Brand Architecture & positioning
 Brand Typography & Imagery
• Development & launch of traditional and alternate distribution channels

49. Developing Privileges Program to engage
Members – YPO
Nature of Assignment
YPO wanted to develop a privileges based Program for its members who paid a high
annual fee to join the Club. The client wanted an engagement program to ensure
renewal of Membership
Methodology
LH put together a premium privileges catalogue which was targeted to provide offers
from premium brands/ partners to the members. The project included
conceptualization, offer sourcing, partner tie ups, contract
management, design, creative layout and end to end management of the project.
LH created a collection of a total of 20 offerings and communicated them through an
exclusive brochure. For this, LH identified a list of premium partners across categories
like dining, retail, hotels, airlines to participate in the program. It also negotiated offers
with prospective partners and closed on contracts/ MOUs. LH then went on to create
the communication strategy thereby coordinating the print and production of the
brochures

50. Services from our preferred partner Lafferty Group
Research
Lafferty Research offers global retail banking, cards & payments and
consumer finance research and analysis services. The suite of interactive
‘intelligent’ research databases includes World Cards Intelligence (WCI)
and World Retail Banking Intelligence (WRBI). Laffery also conducts
proprietary single client research and specialist multi-client research.
Training
International Academy of Cards and Payments (IACP) & International
Academy of Retail Banking (IARB)are global educational and
professional bodies for the cards and payments & Retail Banking sector
worldwide. Designed by senior industry experts and academics from
across the globe, these curriculums set out to share industry best
practices in face-to-face classroom seminars directed by a faculty of over
70 leading industry practitioners.
IACP & IARB courses are delivered in both nationally focused and
international open programs as well as within individual banks. These
programs are always adapted and customized to local markets for
individual banks and cards companies

51. The Luxury Marketing Council India
The Luxury Marketing Council Worldwide, founded in 1994 and headquartered in New York, is an exclusive, "by
invitation only" collaborative organization of 2,800 top CEOs and marketing executives who represent more than 860
major luxury goods and services companies. The Council, through the “incubation” of innovative marketing alliances
and partnerships, helps its members to grow revenue, expand share of wallet, and cultivate referrals from and loyalty of
best customers—the 8.7 million individuals (globally) with liquid portfolios of USD $1,000,000 or more. Luxury Hues
Group is the sole licensee for Luxury Marketing Council in the Indian market.
Events - Monthly members-only events which Reporting - Regular in-depth reporting on the luxury
facilitate collaborative learning through mutual market in India, in partnership with leading research
sharing of information and through presentations by Services agencies, for exclusive circulation for LMC, India
luxury experts, as well as unique B2C networking members
opportunities Offered
Affinity Marketing - Unique platforms of
partnerships for members interested in Privileges - Bouquet of inherent LMC
collaborations, in which LMC, India will manage the privileges, including access to all events hosted by LMC
entire process from the point of conceptualization global chapters and to the LMC member-base
until final delivery worldwide, as well as association with all
LMC, India, PR initiatives

52. Knowledge Sharing Platform
CEO Breakfast Forum : October 2011
The Luxury Marketing Council, India organized a CEO
Breakfast Forum in association with American Express and
Businessworld at The Westin Gurgaon. The panel consisted
of Shailesh Baidwan, Country Manager & Head, Consumer
Card Business, American Express; Dilip Puri, MD, India &
Regional Vice Asia Pacific Head, Starwood Hotels; Sanjay
Kapoor, CEO, Genesis Luxury; and Kannan
Gopalakrishnan, Nokia India.
The eminent members discussed their ideas and opinion
themed around: TRENDS IN CUSTOMER SERVICES : The
personalization and development of customer services in
premium sector to compete on International platform and
enhance returning customer base .

53. LMC- Affinity Marketing Event
An Evening of Inspiring Flavours
Travel + Leisure India & South Asia and Luxury Hues in partnership with Singapore
Tourism Board (STB) and DLF Homes organized a special evening titled "An Evening
of Inspiring Flavours" in April 2011, at Club Aralias, DLF Golf Links, Gurgaon - a high-
end premium and luxury condominium by the DLF Group. The evening's central
theme was flavours, more specifically the delightful flavours of Singapore and
Singapore-inspired food. The experience was further enhanced with American
Express, Dewar's, Porsche, Carlsberg, Quintessentially, Max New York Life and Travel
+ Leisure India & South Asia coming together as partners to provide an engaging
evening.

54. Introduction to HighStreetLabels

55. Introduction to HighStreetLabels
 High Street Labels (HSL) is an exclusive private sales portal offering premium
brands at great value.
 Clearly segmented offerings ensure that our customers find exactly what they are
looking for – whether its great value or the latest collection from a designer
brand.
 A ‘no compromise’ approach towards ensuring a ‘truly premium’ online shopping
experience underpins our distinct positioning
 HSL operates in partnership with American Express GNS where it promotes HSL to
its base of 12 million customers across Asia Pacific through 38 leading partner
banks across markets. The American Express network offers Highstreetlabels to its
partner banks as a marketing asset and engagement platform for cardmembers
across Asia Pacific.

56. HighStreetLabels – Our Vision
To be the leading online distributor of premium and luxury
merchandise, relevant to the lifestyles of affluent customers across Asia
Pacific geographies.

57. The Unique Proposition
Premium and luxury brands Top premium brands will offer The product showcase will
allow guests to view latest fresh season merchandise at be available only on
product lines on the portal moderate discount rates weekends
These products will be truly Products lines will be from High Discounts upto 75%
exclusive and will have zero the latest season and will
discount or may have a rival those available in the
special pricing brand’s stores

58. HSL – Website

59. HSL - Marketing Initiatives
59

60. HSL- Social Media Presence
April’12 May’12 June’12
Followers: Followers: Followers:
90 6,038 7,160 8848
39 633 784 857
• Introduced capability • Brand showcase featuring • Efforts to grow Facebook
for direct product access HSL brands base continue
from Facebook posts.
• Pinterest integration. • Campaign planning for
• Interactive brand Twitter and Pinterest
showcase on Facebook • Info graphic on HSL growth.
is being developed.
• Website plug-ins being • Product showcasing with
developed links to boost website
traffic.
Our Social media presence

61. Key Team Members
Amit Dutta
Founder -Luxury Hues Group
Amit has over 22 years of Category Management, Marketing and Sales experience across diverse industries. He has
a successful track record in “thought leadership”, championing business transformation initiatives, innovations and
transforming brands into leading and profitable market players. Amit has worked with American Express, General
Motors , Reliance and Unilever in senior management roles.
Amit did his PGDM from IIM-Lucknow and Bachelor of Engineering (Honors) from Jadavpur University, Kolkata. He is a
guest faculty at IIMs and MICA and takes courses on Strategy and Luxury Brand Management. He is also an active
participant in various Industry Forums and Seminars.
Peter R Kapoor
Joint Managing Director – Radiant Hues Group Pte Ltd, Singapore, Radiant Hues CRM Solutions Pvt Ltd. India
Peter has over 25 years of experience in the financial services sector. He was earlier the Vice President & General
Manager ASIA for Global Merchant Services at American Express International He was responsible for growing a
profitable merchant business in Asia based in Singapore overseeing Sales, Marketing and Operations as well as
providing strategic direction and focus to strengthen Amex merchant coverage and position in the Japan, Asia Pacific
and Australia region.He has a Bachelor in Pharmacy and a Post-Graduate degree in Management from Loyola Institute
of Business Administration and the University of Chennai.
Mishti Bose
Group CEO, Quintessentially Lifestyle
Mishti has over 14 years of experience in some of India’s largest advertising agencies where she spearheaded planning
and communication for a wide variety or marque consumer brands and services. Since 2007 she was at American
Express’ India operations where she was responsible for product-benefit development for its premium products. She has
been with Quintessentially, India since inception and has built a team of competent and experienced professionals in
the field of acquisition, marketing, member assistance, vendor development and member engagement.

62. Key Team Members
Liza Varma
CEO- Quintessentinally Weddings
A former Femina Miss India, Liza Varma is recognized as one of India’s top Fashion Show Directors and has been a part of many
Fashion Weeks & Beauty Pageants, in India and abroad and is currently an industry member of the Fashion Design Council of
IndiaPrior to joining, she has been successfully running an Event Management & Production Company for the last 12 years and have
successfully organized over 1500 events in India and abroad with clientele like Hero Honda,Yamaha
Motors,Provogue, Benetton, Reebok, Nike, Luxottica and designers like Ritu Kumar, Rocky S, Manoviraj Khosla,PC Jewellers among
many others.
Partha Kundo
CEO- Quintessintially Travels
Parthaa Kundo is a veteran in the field of luxury travel and tourism who combines his passion for leisure and luxury marketing
with a hard-nosed business approach to strategic planning, project management, profit centre and business development.
With a total of 18 years of experience in the tourism industry, starting as a trainee with Thomas Cook, working with companies
like P&O, Kuoni Travels, ICICI e-ventures, AOL Time Warner, and Sahara India. Parthaa was last Vice President, Lifestyle and
Marketing for IIFL, where he was responsible for developing and executing marketing strategy for the company's
businesses, serving affluent, wealthy, ultra wealthy and institutional clients nationwide
Ritu Rana
CEO- LH Consulting Pvt. Ltd
Ritu comes with rich industry experience specifically in the payments business. She is a seasoned banker with over 19
years of successful payment services and consumer banking experience .She has held positions of increasing
responsibility within Citibank and more recently Amex GNS across markets like Japan, Singapore , US , S.E Asia and
India. She has a proven track record of driving strategic growth across various business lines and is a result oriented
sales and marketing professional who has supervised large and diverse international teams across a range of markets.
She has extensive, experience in developing product line strategy, portfolio management, customer engagement and
acquisition

63. Key Team Members
Nidhi Seth
CEO- Luxury Marketing Council
Nidhi has over 13 years of rich experience in working with the premium segment and has handled HNI customers and premium
partners. While working with companies like American Express, GE and the Development Bank of Singapore(DBS), she executed
and managed various aspects of Business Development, Product Launches, Customer Engagement and Customer Relationship
Management and handled international assignments. During her 6-year tenure with American Express, she was involved in
Fraud Control, Product Launches and Direct Marketing for the Credit Card Division. At DBS, she was instrumental in managing
Consumer Banking in Delhi. Nidhi graduated in Economics from Delhi University and has an MBA degree, with a specialization in
Finance and Marketing.
Sharad Thakur
Chief Marketing and Technology Officer, www.HighStreetLabels
Sharad heads the Marketing and Technology functions at High Street Labels and has been part of the core team from the
inception. Prior to this he was heading the CRM and Customer Acquisition vertical at Luxury Hues Consulting and there he
spearheaded major Marketing, CRM and Customer Acquisition initiatives for many premium and luxury brands across different
industries like, Automobile, Financial Services, Hi-End Real Estate, Luxury Retail etc. He has an extensive international
experience in Product Development, Product Management, and Team Leadership in the Telecommunication Industry. He has
worked in organizations like, Allied Telesyn Networks, Inc. and Catapult Communications Corp. (now, Ixia, Inc.) in the United
States and has successfully managed and implemented large scale programs/projects involving cross-cultural teams spread
across the globe. Sharad holds a PGDM in Marketing and Strategy from IIM Lucknow. He did his B.Tech in Computer Engg. from
Kurukshetra University and a M.S in Computer Networking from North Carolina State University in the US
Vimmi Sood
Chief Merchandising Officer, HighStreetLabels
Vimmi has over 22 years of rich experience in Profit Centre Operations. She started her Career with Advertising
and her last 12 years have been devoted to Premium Retail starting with Ravvisant, LVMH, Oswal’s Retail
Venture, Genesis Colors and Network18. She has been responsible for Sourcing, Manufacturing and Marketing in
these organizations. In Network 18 she was heading the sourcing for the fashion segment of their e-commerce
portal.
She has proven expertise in Business development, Retail operations, Customer Service & Team management.

64. Key Team Members
Gagan Sethi
GM Logistics – HighStreetLabels
Has over 11 years experience in International Supply Chain Management in the Retail and e-Commerce
domain . He started his career and spent six years with IKEA Trading where he was responsible for Supply
development/distribution & business navigation for South Asia Region. He also handled Supply Chain and
Merchandise Planning for Reliance Retail. Prior to joining HighStreetLabels.com, he was heading Supply
Chain & Operations for Letsbuy.com where he successfully improved efficiencies in Operations processes
and introduced technology to support the overall business growth.
Khushi Khanna
Management Consultant
Khushi is a senior professional with over 30 years of business experience and has worked as head of
Consumer Insights for Reliance and with Pepsi as the Marketing Director for the Asia-Pacific region. She
was also a part of A.C. Nielsen group, in Hong Kong & Malaysia and is the Founder, Director of Marg
Marketing And Research Group in Mumbai. She has led several projects by her sheer ability to translate
information into business implications

65. Thank You