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Performance Management System
- 18. The stages of strategic management—FAIR and PDCA.
- 19. The Xerox Management Model
Notas do Editor
- Sheard, Angela ( ), Learning to Improve Performance,Personnel Management
- 1 , Performance Management/Appraisal: Good Practice Guide, NHS in Scotland/Management Development Group, Edinburgh, 1993. 2 , Fletcher, C., " Performance management: its nature and research base ", Developing a Performance-oriented Culture, Association for Management Education and Development, 1992.
- 1 , Performance Management/Appraisal: Good Practice Guide, NHS in Scotland/Management Development Group, Edinburgh, 1993. 2 , Fletcher, C., " Performance management: its nature and research base ", Developing a Performance-oriented Culture, Association for Management Education and Development, 1992.
- Murphy, K.R., Cleveland, J.N., 1995, Understanding Performance Appraisal: Social, Organizational and Goal-Based Perspectives, Sage, Thousand Oaks, CA. Murphy, K.R., Constans, J.I., 1987, " Behavioral anchors as a source of bias in rating ", Journal of Applied Psychology, 72, 523-79.
- Moncrieff, J., " Empowering people to perform ", Developing a Performance-oriented Culture, Association for Management Education and Development, London, 1992
- Boudreaux, Greg(1994) Response:What TQM Says About Performance Appraisal, Compensation and benefits Review,(May / June):20 -24
- Lawler, Edward 111(1994), Performance Management:The Next Generation, Compensation and Benefits Review (May June) Boudreaux, Greg(1994) Response:What TQM Says About Performance Appraisal, Markowich ,Michael (1995) Response: We Can Make Performance Appraisals Work, Compensation and benefits Review,(May / June):26 Compensation and benefits Review,(May / June):20 -24 Antonioni, David(1994) Improve the Management Process Before Discontinuing Performance Appraisals, Compensation and benefits Review,(May / June):30
- Barry Witcher and Rosie Butterworth (1999) Hoshin Kanri: how Xerox manages Volume 32, Issue 3 , June 1999, Pages 323-332
- Barry Witcher and Rosie Butterworth (1999) Hoshin Kanri: how Xerox manages Volume 32, Issue 3 , June 1999, Pages 323-332
- Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade OCTOBER 10, 2005 http://www.businessweek.com/magazine/content/05_41/b3954102.htm?chan=tc RIVLIN, GARY (2004) Who's Afraid of China?,nytimes.com, December 19