- Apresentações
- Documentos
- Infográficos
Customer Journey Mapping and CX Research
Marc Stickdorn
•
Há 8 anos
Growing Loyalty Beyond Traditional Reward Programs
Thoughtworks
•
Há 8 anos
Supply Chain Insights' Infographic Summary 2012-2015
Lora Cecere
•
Há 8 anos
Why customer service is everyone's job
Mathew Patterson
•
Há 8 anos
5 Key Customer Retention Stats (Infographic)
Viabl
•
Há 8 anos
Talking to Humans at the Lean Startup Conference
New York University
•
Há 8 anos
The CX Paradox: 3 Ways Measuring Your Customer Satisfaction Could Actually Damage It
Qualtrics
•
Há 8 anos
12 Tips for Providing Fantastic Holiday Phone Support
TalkdeskInc
•
Há 8 anos
Designing Services for the Public / Service Design Drinks
Service Design Berlin
•
Há 8 anos