12. What? Who? Why? How? Examples Volume of content Time 660 BC Categorisation 3000 BC Writings 1450 Hand press 500 AD Copying 1480 Vatican 1876 Decimal 1970 SGML 1992 Internet Explosion 1994 Information Architects 1900 London library
13. “ average Briton or American now facing around 3,000 marketing messages a day” guardian.co.uk Jan ‘07 What? Who? Why? How? Examples
21. What? Who? Why? How? Examples Users Content Context IA Approach goals, business model, organisation values, politics, culture, resources volume, format, metadata, structure, organisation who they are, their information seeking behaviour and needs, vocabulary
22. What? Who? Why? How? Examples Skills Users Content Context IA defining business needs, project management, scope & definition, business & systems analysis, managing client expectations, technical constraints indexing & cataloguing, XML & metadata, thesaurus dev, site architecture, writing, navigation, labelling, content man. requirements capture, articulating needs, contextual inquiry, personas, task analysis, user journeys, usability testing