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Delivery has decided to analyze the profitability of five new customers. It buys recycled paper at
$20 per PART C (25 points ) 1. Compute the customer-level operating income of each of the five
retail customers now being examined ( P,Q,R, Required: and T ).
2. Are any customers unprofitable? What is causing this? What should Green Delivery do about
these customers? (6 points) 3. What insights do managers gain by reporting both the list selling
price and the actual selling price for each customer? (3 points) What factors should managers
consider in deciding whether to drop one or more of the five customers? (3 points)

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