allan saugat

New Delhi Area, India India

Communication Professional. New Business Specialist.

Advertising / Marketing / PR

Area of Expertise: Client Relationship Management  Building and maintaining healthy business relations with corporate clients, ensuring customer satisfaction by achieving delivery & service quality norms  Supervising customer service operations for rendering and achieving quality services; facilitating first line customer support by answering queries & resolving issues within TAT.  Analysing business processes, conducting benchmarking study / trend analysis and calculating key financial ratios to assist the critical decision making process  Assessing the financial data & trends thereby identifying key issues to maximize profits and minimize expenses Brand Management  Developing ann...