1. your workforce
management solution
outsourcing and consulting • engineering • education • legal • Sci-
ence • office • HealtHcare • electronic assembly • induStrial • market-
ing • contact center • automotive • government • HigHer education •
finance • information tecHnology • recruitment process outsourcing
• business process outsourcing • contingent workforce outsourcing •
Human resources consulting • career transition & organizational ef-
fectiveness • executive searcH • temporary to Hire • direct Hire
OPEN
2. Talent is your primary asset, and navigating the human capital
arena has never been more complex.
You need a strategic partner with the expertise to transform
challenges into opportunity. An ally that delivers proven solutions
for your workforce management needs—no matter how large or small—
in any geographic location. You need a partner that will understand
your business objectives and align talent accordingly.
Since 1946, Kelly has been delivering a broad range of Total Workforce
®
Management solutions, giving your company a competitive edge.
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comprehensive workforce solutions
RECRUITMENT
PROCESS
OUTSOURCING
TEMPORARY BUSINESS MANAGED
TEMPORARY SEARCH
TO FULL-TIME PROCESS SERVICE
STAFFING &SELECTION
STAFFING OUTSOURCING PROVIDER
CONTINGENT
WORKFORCE
OUTSOURCING
3. think Kelly
Commercial staffing
Education Kelly Educational Staffing® provides substitute teachers who meet local
certification requirements from Nursery to Higher Education. Further, Kelly offers talented
employees for all other positions that make your school successful, such as custodians, food
service workers, groundskeepers, and more.
Industrial To keep your factories and warehouses operating at peak capacity, you can rely
on the expertise of Kelly Industrial Services for product assembly, materials handling, quality
control, food service, and facilities maintenance.
Marketing Kelly Marketing ServicesTM provides coordination and local support for your
projects—seminars, trade shows, sales promotions, sampling, and more. And for national
programs, Kelly Merchandising Resources®, provides a central point of contact when employees
are needed in multiple cities around the country.
Office From administrative assistants, to data entry specialists, to accounting, medical,
and legal clerks, to mortgage and insurance processors, more businesses have turned to Kelly
Office ServicesTM for office support than any other workforce management solutions provider NExt
in the world. It’s just that simple. PagE
Integrated staffing solutions
Contact center Comprehensive and innovative approaches to traditional and
home-based contact center solutions from KellyConnect® can be the perfect link between your
business and your current and potential customers. For customer service information centers,
telemarketing divisions, market research, and technical support hotlines, KellyConnect is your
contact center workforce solutions provider.
On Site Management Kelly Services can work with you to provide a high volume,
flexible and skilled workforce. We develop a workforce solution that is bespoke to your organisa-
tion allowing you to focus on your core business offering. By placing a consultant directly at your
location we can improve labour flexibility, productivity and efficiency. Working with multi national
enterprises across the globe, gives us the experience necessary to create a workforce solutions
that fits your organisation.
Government solutions Kelly Government SolutionsTM provides skilled contractors—
from data entry clerks, to computer operators, to Ph.D. scientists—for the gamut of government
workforce management needs. FedSecure®, our exclusive service, ensures our employees have
the security clearances necessary, including Top Secret, TS/SCI with Lifestyle Poly, and more.
Higher education Kelly Services® provides flexible workforce management solutions
for every department of your college or university. Since we partner with hundreds of academic
institutions across the nation, we can put our best practices to work for you. Let us focus on
recruiting and retaining high-quality employees for you so you can focus on your mission:
your students.
4. Professional & technical staffing
Engineering Kelly Engineering Resources® serves a wide range of industries, providing
engineers, designers, drafters, project support, engineering managers, project managers,
technicians, and supply chain specialists. We recruit candidates who meet your engineering
needs whether you need a single engineer for a special project or an entire project team for NExt
extended assignments. PagE
Finance Toner Graham is the Financial recruitment arm of Kelly Services. Specialists in
Accountancy and Finance Toner Graham are able to provide full-time solutions to small
businesses and Fortune 500® companies alike. From experienced support-level professionals
to senior-level finance and account management, our accounting and finance professionals
get the job done smoothly, efficiently, and cost-effectively.
Information technology Whether you need technicians, network designers, systems
analysts, or database administrators in contract or full-time positions, specialists from
Kelly IT Resources® can identify and recruit the right people. Our employees are experts in
everything across the software development and infrastructure spectrums.
Science Kelly Scientific Resources® is the world’s single largest provider of scientific and
clinical research workforce solutions. With our global database of scientific professionals—
ranging from entry-level to Ph.D.—and our solid networking in the scientific community, we
advance the worldwide scientific enterprise through consultative staffing and project solutions.
5. think outside
Outsourcing & consulting
Recruitment process outsourcing (RPO) Our RPO practice is a global
leader in enterprise-wide recruiting, placement, and retention solutions. We provide efficient
sourcing of top-quality talent across all disciplines, job levels, and geographies. Leverage our
experience to optimise your recruiting investment. NExt
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Business process outsourcing (BPO) Our customised BPO solutions
provide operational management of non-core functions including scalable on-demand
sourcing of high quality talent combined with process and operating models that drive
efficiency and reduce costs. Our solutions address labor-intensive functions, including:
Payroll Process, Distribution Center and Warehousing, Administrative Support Services,
Production Operations and Contact Centers.
Contingent workforce outsourcing (CWO) We are a leader in providing
global managed service solutions, integrating suppliers and vendor management technology
to enable you to scale resources and optimise your spend across the globe.
We also deliver a comprehensive and flexible suite of independent contractor solutions,
including evaluation and classification, risk mitigation, and the ongoing administration of
qualified independent contractors. We limit your exposure to liability, fines, and penalties
associated with worker misclassification, while improving your access to this critical talent.
Human resources consulting As a consultative HR partner, we will assist your
organisational effectiveness, workforce planning, global mobility, market labor research, and
everything in between to help you better invest in people and, as a result, improve business
performance.
Career transition & organisational effectiveness We partner with you
to plan a downsizing and counsel you on related organisational issues, including reduction in
workforce planning, termination training for managers, onsite support at time of termination,
group and individual programs, and follow-up support.
Executive search Our team will take the lead in meeting your executive search needs
with integrity, experience, solid relationships, and strategies that have proven to help us
identify top talent around the world.
6. think solutions
Other value-added solutions
Temporary to hire By allowing you the opportunity to evaluate temporary
employees’ performance before making hiring decisions, our temp-to-hire option reduces
risk and saves you time and money.
Search&Selection Over the last 60 years, Kelly Services has earned a reputation
for delivering innovative staffing solutions and exemplary service. When you need to recruit
professionals for permanent positions, Search&Selection by Kelly is here to help. Our clients
consistently save time and money during every phase of the recruiting and placement
process, all while enjoying customised solutions and high service levels. Every year we are
placing more than 10 000 people in full-time positions with our customers. This success is
largely due to our proven process, which is designed to accurately predict candidate
performance and improve hiring effectiveness.
Investing in our employees
To retain our top employees, we get to know them as individuals, providing career guidance,
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building a sense of community, and ensuring we have effective and best-in-class recognition PagE
programs.
As a result, Kelly’s temporary employees have three or more years of tenure; that’s best in class.
The Kelly Learning Center provides more than 1,000 online courses to help employees get
the latest training and stay abreast of the newest information in their fields.
The Kelly Career Network is our career site that keeps our employees aware of new job
opportunities in nearly every discipline and industry.
Witness the difference At Kelly Services, we believe our commitment to
diversity, inclusion, employee growth, and respect for the differences we all bring to our
common workplace helps us realize our vision to be the world’s best workforce management
solutions provider.
Changing demographics in the United Kingdom, coupled with the globalisation of the world
economy, will increase the challenges of attracting the best and brightest talent. At Kelly,
we strive to build workforce solutions that reflect the increased diversity of the global
marketplace.
7. The birth of an industry
In 1946, William Russell Kelly opened Kelly Services
from a small office in Detroit, Michigan. He began
with two employees and the vision to treat every customer
like the only customer. Thus, the modern staffing
industry was born. More than six decades later,
the company he began continues to treat every customer NExt
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like its only customer. And it’s one of the many reasons
why Kelly has emerged as the most trusted
and respected name in workforce management solutions.
