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Web 2.0 and ECM:  The End of Today's Definition of ECM   Dr. Ian Howells CMO Alfresco www.alfresco.com View the recorded webinar here: http:// tinyurl .com/web20- ecm
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Agenda View the recorded webinar here: http:// tinyurl .com/web20- ecm
The End of Today’s  Definition of ECM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ECM is undergoing a period of dramatic change View the recorded webinar here: http:// tinyurl .com/web20- ecm
Wiki The Read/Write Web Users Expect to be able to Contribute Content View the recorded webinar here: http:// tinyurl .com/web20- ecm
The Masses on the Web  have an Opinion Users Expect to be able to Express an Opinion/Vote Opinions are as important as content  View the recorded webinar here: http:// tinyurl .com/web20- ecm
User Generated Content Users Expect to be able to Read other Users Opinions and Content Corporate Web site is no longer a Corporate Brochure ,[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
The Web has a new  Search Paradigm User Expect Tags Users Expect Socialization of new Search Paradigm Wisdom of Crowds ,[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
Without These Things Your Website And Your Intranet Become Very Last Century View the recorded webinar here: http:// tinyurl .com/web20- ecm
Enterprise 2.0 Andrew P. McAfee ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
How is Web 2.0 being used  in the  Enterprise? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
Top Ten Best Practice Recommendations ,[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
Enterprise Content Management Formal Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Document Management Services People,  Search, Connections, Rankings, Discussions Communication, Feeds Enterprise Content Management Repository REST Architecture Rich Internet Application (RIA) Interface - WCM Presentation Feeds
1. Focus on the Creative, Knowledge Workers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
2. Focus on the Community Product Driven Community Micro-sites View the recorded webinar here: http:// tinyurl .com/web20- ecm
Community Killer App TV Spend ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
3. Focus on Blurring the Internal and External Enterprise Apps Search Engines My Identity News & Alerts Content Repos & Archives References Social Knowledge Taxonomy & Folksonomy  Teams & Projects Blurring Inside and Outside the Enterprise View the recorded webinar here: http:// tinyurl .com/web20- ecm Feeds Federation People Directories E-mail
4. The New Content is Content, Projects and People You Your Product or Service Your Team Customers Content Other Projects Operational Ideas Product Ideas Competitive Info Self- Help Wikis, Blogs, IM, Forums Enterprise Social Computing View the recorded webinar here: http:// tinyurl .com/web20- ecm
5. View the Enterprise as more than a Social Graph ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm Production Engineering Operations Customers Partners Other Employees Sales & Mktg R&D Customer Support
6. Focus on  Lifecycle Management  for Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
Wiki The Read/Write Web You are Editing the Live Website View the recorded webinar here: http:// tinyurl .com/web20- ecm
Example: Wikis Need Control Too View the recorded webinar here: http:// tinyurl .com/web20- ecm
7. Think Deployment Model  for Web 2.0 Authoring Sandbox Workflow Sandbox Staging Sandbox Deployment Change Sets Change Sets View the recorded webinar here: http:// tinyurl .com/web20- ecm
8. Focus on Scalability and UGC ,[object Object],[object Object],[object Object],[object Object],UGC Corporate View the recorded webinar here: http:// tinyurl .com/web20- ecm Staging Sandbox Deployment
9. Engage Customers in their Own Channel Consumer Local Government / Local Interest View the recorded webinar here: http:// tinyurl .com/web20- ecm
The Web has  Multiple Content Platform(s) View the recorded webinar here: http:// tinyurl .com/web20- ecm
Example: Engage Customers Through Social Interaction  Hot Topics Community Voting Community Forums Recent Featured  Blogs View the recorded webinar here: http:// tinyurl .com/web20- ecm
10. Turn Auditing Upside Down Audit - Who did what when - Afterwards Social Search - Who is Viewing What - NOW My Friends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
Example: Engage Customers Through Social Search View the recorded webinar here: http:// tinyurl .com/web20- ecm
Best Practice Case Study: Swisscom Mobile Labs Site communicates the availability of new services to existing Swisscom Mobile users View the recorded webinar here: http:// tinyurl .com/web20- ecm
Best Practice Case Study: Capture Wisdom of Crowds Users rate services, and view aggregate ratings from other users. Ajax interface means no need to refresh entire page Downloads are made available directly within the site for users to evaluate.  View the recorded webinar here: http:// tinyurl .com/web20- ecm
Best Practice Case Study: Collaborative and Social Forums: Users also participate in ongoing discussions and forums, encouraging not just feedback but discussion RSS Feeds: User subscription View the recorded webinar here: http:// tinyurl .com/web20- ecm
Best Practice Case Study: Content is a Service in Context View the recorded webinar here: http:// tinyurl .com/web20- ecm
Key Takeaways ,[object Object],[object Object],[object Object],[object Object],View the recorded webinar here: http:// tinyurl .com/web20- ecm
[object Object],[object Object],[object Object]

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Web2.0 In An ECM World - Open Source ECM

  • 1. Web 2.0 and ECM: The End of Today's Definition of ECM Dr. Ian Howells CMO Alfresco www.alfresco.com View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 2.
  • 3.
  • 4. Wiki The Read/Write Web Users Expect to be able to Contribute Content View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 5. The Masses on the Web have an Opinion Users Expect to be able to Express an Opinion/Vote Opinions are as important as content View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 6.
  • 7.
  • 8. Without These Things Your Website And Your Intranet Become Very Last Century View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. 2. Focus on the Community Product Driven Community Micro-sites View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 15.
  • 16. 3. Focus on Blurring the Internal and External Enterprise Apps Search Engines My Identity News & Alerts Content Repos & Archives References Social Knowledge Taxonomy & Folksonomy Teams & Projects Blurring Inside and Outside the Enterprise View the recorded webinar here: http:// tinyurl .com/web20- ecm Feeds Federation People Directories E-mail
  • 17. 4. The New Content is Content, Projects and People You Your Product or Service Your Team Customers Content Other Projects Operational Ideas Product Ideas Competitive Info Self- Help Wikis, Blogs, IM, Forums Enterprise Social Computing View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 18.
  • 19.
  • 20. Wiki The Read/Write Web You are Editing the Live Website View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 21. Example: Wikis Need Control Too View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 22. 7. Think Deployment Model for Web 2.0 Authoring Sandbox Workflow Sandbox Staging Sandbox Deployment Change Sets Change Sets View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 23.
  • 24. 9. Engage Customers in their Own Channel Consumer Local Government / Local Interest View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 25. The Web has Multiple Content Platform(s) View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 26. Example: Engage Customers Through Social Interaction Hot Topics Community Voting Community Forums Recent Featured Blogs View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 27.
  • 28. Example: Engage Customers Through Social Search View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 29. Best Practice Case Study: Swisscom Mobile Labs Site communicates the availability of new services to existing Swisscom Mobile users View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 30. Best Practice Case Study: Capture Wisdom of Crowds Users rate services, and view aggregate ratings from other users. Ajax interface means no need to refresh entire page Downloads are made available directly within the site for users to evaluate. View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 31. Best Practice Case Study: Collaborative and Social Forums: Users also participate in ongoing discussions and forums, encouraging not just feedback but discussion RSS Feeds: User subscription View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 32. Best Practice Case Study: Content is a Service in Context View the recorded webinar here: http:// tinyurl .com/web20- ecm
  • 33.
  • 34.