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Using Social Media To Build A Business
and Your Brand

Alex Lawrence: Vice Provost – Weber State University

Twitter: @_AlexLawrence (underscore before my name)

LinkedIn: /AlexOnLinkedIn

Facebook: /AlexLawrence

Blog: StartupFlavor.com

http://www.slideshare.net/alexanderlaw/kane-county
Street Cred

 Founder/Partner -- 9 companies (Sold 8) including #34 (USA) and #1
  (Utah) on the Inc. 500

 Raised $20m+ from banks, angels and VC‟s

 51,000+ Twitter Followers (#7 in Utah)

 5,000+ Facebook Friends (public account)

 50,000+ Blog Readers/Subscribers (active again in 2011)

 3,000+ LinkedIn Connections

 1,000+ mobile apps downloaded

 Average 1,300+ clicks per link and 100K+ views per post
Which Networks and Profiles?
LinkedIn, Google+, Facebook, Instagram, Twitter, YouTube & FourSquare
50M Users Put In Perspective


   Radio


 Internet


    iPod                        Years


Facebook


            0   5   10     15
Twitter Stats

 500M registered users

 Adding 500,000 new accounts per day

 300 million unique visitors per month

 200 million tweets per day

 1.2 billion tweets per week

 Largest VC raise in history = $800M
Facebook Stats

 850+ million active users (log on once a month)

 50% of all users log on once per day (est. 500m+)

 Average user =130 friends

 350 million active mobile users per month

 1 billion people logged in at same time

 30 billion pieces of content/mo. (links, news, photos)

 70% of Facebook users are outside of the United States
Instagram Stats

 Photos only – social network

 15 million users & 400 million photos uploaded in first 18
  months

 80% of all users applied filters

 Took Flickr 2 years to get to 100 million photos

 Was only on iOS! Just recently Android

 Just now up to 14 employees

 Sold last week to Facebook for $1 Billion (with a „B‟)
Mobile Market Stats

 Average teen sends 1500 texts per month

 76% of all phone subscribers use texting

 8 trillion texts sent in 2011

 USA -- 18% smartphone market In 2009, 44% in 2011

 Over 500,000 iPhone apps, 37% are free

 5 years (or less), mobile internet access > desktop access
23% of Time Online (US) = Social

 Twitter and Facebook Users:

   27% check status and post updates 10+ times per day

   40% post updates while driving

   30% use while on dates

   64% post updates at work
Advertising $ Follow Eyeballs

                        1999    2009

Global Internet Ad      $55MM   $106B
Revenue
Ad Revenue Per User      $9      $86


Global Internet Users   6MM     2.2B
How Do I Use Social For Business?

 Be yourself

 Don‟t do or say something you wouldn‟t mind sharing
  with an employer, partner or investor

 Customers talk to each other online – a lot

 It‟s not a commercial

 Real photos, custom backgrounds, detailed info

 Be yourself
Control Your Brand Or Someone Else Will


 Due diligence on you via social – billboard worthy?

 Can you connect with customers?

 Talk to people you wouldn‟t normally have access to
   Mark Suster (iActionable intro)
   Hank Haney (golf tips from Tiger Woods coach)
   Robert Scoble (introduction to potential partner)
   Chad OchoCinco (cell phone number)
   CBR Venture Capitalist ($20M raise)
   Scott Anderson (Zion‟s Bank CEO)
Convinced? Ok, At Least Try…

 LinkedIn is a MUST
   100% profile complete
   Use current photo
   Make sure everything is accurate
   Get recommendations
   Actively seek out connections in areas related to interests
   Investors, employers and partners will check you out here
   Paid account shows you who looks at your profile
   Keep it up to date
   IT IS YOUR RESUME
Activity Equals Influence

 Either in or out

 Insincerity is obvious

 Listen to and talk about/with others

 Time – no quick fix, no quick results

 Social Signals  SEO value  Rankings  Clicks 
  Customers
Suggestions and Tools

 Send out using a scheduling tool like Bufferapp.com

 **Connect other networks (Twitter to LinkedIn, etc.)

 Be sure to reply to people where they replied to you

 Use a mobile application to share “live” updates

 Setup keyword searches and join conversations

 It‟s not all about you
Suggestions and Tools

 Tweetdeck (multi-network)

 NutshellMail (daily email summary)

 Google+ (many leaving to focus solely on this network)

 Twentyfeet.com (analytics)

 Crowdbooster (analytics/suggestions)

 Tweetlogix and Tweetbot for mobile
Where and What?

 Which networks don‟t you like, know of or understand?
   FourSquare
   Facebook
   Twitter
   Youtube
   Instagram
   Tumblr
   Google+
   Klout
   Others?
Takeaways

 Social media is not a toy for kids

 It is not a fad

 If you aren‟t actively engaged now, you are behind

 Partners, investors, employees & customers are there

 The great equalizer – influencers can be you

 You will need to use it for most businesses
Thank You!

 @_AlexLawrence on Twitter

 Email: alexanderlawrence @ weber.edu

 Facebook.com/AlexLawrence

 Linkedin.com/in/AlexOnLinkedIn

 Blog: StartupFlavor.com

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Kane County Business Summit

  • 1. Using Social Media To Build A Business and Your Brand Alex Lawrence: Vice Provost – Weber State University Twitter: @_AlexLawrence (underscore before my name) LinkedIn: /AlexOnLinkedIn Facebook: /AlexLawrence Blog: StartupFlavor.com http://www.slideshare.net/alexanderlaw/kane-county
  • 2. Street Cred  Founder/Partner -- 9 companies (Sold 8) including #34 (USA) and #1 (Utah) on the Inc. 500  Raised $20m+ from banks, angels and VC‟s  51,000+ Twitter Followers (#7 in Utah)  5,000+ Facebook Friends (public account)  50,000+ Blog Readers/Subscribers (active again in 2011)  3,000+ LinkedIn Connections  1,000+ mobile apps downloaded  Average 1,300+ clicks per link and 100K+ views per post
  • 3. Which Networks and Profiles? LinkedIn, Google+, Facebook, Instagram, Twitter, YouTube & FourSquare
  • 4. 50M Users Put In Perspective Radio Internet iPod Years Facebook 0 5 10 15
  • 5. Twitter Stats  500M registered users  Adding 500,000 new accounts per day  300 million unique visitors per month  200 million tweets per day  1.2 billion tweets per week  Largest VC raise in history = $800M
  • 6. Facebook Stats  850+ million active users (log on once a month)  50% of all users log on once per day (est. 500m+)  Average user =130 friends  350 million active mobile users per month  1 billion people logged in at same time  30 billion pieces of content/mo. (links, news, photos)  70% of Facebook users are outside of the United States
  • 7. Instagram Stats  Photos only – social network  15 million users & 400 million photos uploaded in first 18 months  80% of all users applied filters  Took Flickr 2 years to get to 100 million photos  Was only on iOS! Just recently Android  Just now up to 14 employees  Sold last week to Facebook for $1 Billion (with a „B‟)
  • 8. Mobile Market Stats  Average teen sends 1500 texts per month  76% of all phone subscribers use texting  8 trillion texts sent in 2011  USA -- 18% smartphone market In 2009, 44% in 2011  Over 500,000 iPhone apps, 37% are free  5 years (or less), mobile internet access > desktop access
  • 9. 23% of Time Online (US) = Social  Twitter and Facebook Users:  27% check status and post updates 10+ times per day  40% post updates while driving  30% use while on dates  64% post updates at work
  • 10. Advertising $ Follow Eyeballs 1999 2009 Global Internet Ad $55MM $106B Revenue Ad Revenue Per User $9 $86 Global Internet Users 6MM 2.2B
  • 11. How Do I Use Social For Business?  Be yourself  Don‟t do or say something you wouldn‟t mind sharing with an employer, partner or investor  Customers talk to each other online – a lot  It‟s not a commercial  Real photos, custom backgrounds, detailed info  Be yourself
  • 12. Control Your Brand Or Someone Else Will  Due diligence on you via social – billboard worthy?  Can you connect with customers?  Talk to people you wouldn‟t normally have access to  Mark Suster (iActionable intro)  Hank Haney (golf tips from Tiger Woods coach)  Robert Scoble (introduction to potential partner)  Chad OchoCinco (cell phone number)  CBR Venture Capitalist ($20M raise)  Scott Anderson (Zion‟s Bank CEO)
  • 13. Convinced? Ok, At Least Try…  LinkedIn is a MUST  100% profile complete  Use current photo  Make sure everything is accurate  Get recommendations  Actively seek out connections in areas related to interests  Investors, employers and partners will check you out here  Paid account shows you who looks at your profile  Keep it up to date  IT IS YOUR RESUME
  • 14. Activity Equals Influence  Either in or out  Insincerity is obvious  Listen to and talk about/with others  Time – no quick fix, no quick results  Social Signals  SEO value  Rankings  Clicks  Customers
  • 15. Suggestions and Tools  Send out using a scheduling tool like Bufferapp.com  **Connect other networks (Twitter to LinkedIn, etc.)  Be sure to reply to people where they replied to you  Use a mobile application to share “live” updates  Setup keyword searches and join conversations  It‟s not all about you
  • 16. Suggestions and Tools  Tweetdeck (multi-network)  NutshellMail (daily email summary)  Google+ (many leaving to focus solely on this network)  Twentyfeet.com (analytics)  Crowdbooster (analytics/suggestions)  Tweetlogix and Tweetbot for mobile
  • 17. Where and What?  Which networks don‟t you like, know of or understand?  FourSquare  Facebook  Twitter  Youtube  Instagram  Tumblr  Google+  Klout  Others?
  • 18. Takeaways  Social media is not a toy for kids  It is not a fad  If you aren‟t actively engaged now, you are behind  Partners, investors, employees & customers are there  The great equalizer – influencers can be you  You will need to use it for most businesses
  • 19. Thank You!  @_AlexLawrence on Twitter  Email: alexanderlawrence @ weber.edu  Facebook.com/AlexLawrence  Linkedin.com/in/AlexOnLinkedIn  Blog: StartupFlavor.com