Quick overview of key social media monitoring vendors: Radian6, Sysomos and PostRank. A quick overview of Google Reader as a social media monitoring dashboard (how to guide).
17. 4 On Reporting formats Can be MS Word OR MS Excel spreadsheet But has to be convenient to prepare and take action
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20. Things to remember Frequency (daily, weekly) Improvement (constant) Convenience (report format preps) Simplicity (to take action) Org. structure (who prepares, who engages)
24. Thank You! Doug Lacombe Third Tuesday Calgary Metropolitan Grill GoToMeetings Mark at Radian6 Carol at PostRank Nygel at Sysomos Alex at zagoumenov.com