See action

1. Meet Charlotte

2. AKA
Ms Web2.0/Enterprise 1.0

3. She’s friends with
Charlie.

4. She lives here

5. and works here.

6. @ home

7. …one of her hobbies
is keeping fit.

8. @ work

9. …she’s a
Process
Consultant
in a large
pharmaceutical
company.

10. @ home

11. …she uses Google to filter the Internet
for the information she needs.

12. @ work

13. …she has to remember
where everything is.

14. @ home

15. …she taps the
collective knowledge
of the internet through
Wikipedia.

16. @ work

17. …she asks her
boss about stuff
she needs to
know.

18. @ home

19. if she misses a radio
show or a bit of TV she
catches up using…

20. @ work

21. …if she misses a meeting she pulls
the summary minutes from a
document repository.
…if the minutes have been captured!
…if she knows where they are!
…if she has access privileges to them!

22. @ home

23. …she keeps in touch
with most of her friends
on…
Her friends are
scattered around
the world.

24. @ work

25. …she networks at a
conference once a year.

26. @ home

27. …through
…she knows what her
friends are doing 24/7
wherever they are.

28. @ work

29. she doesn’t really understand what the
guy two desks down from her does!

30. @ home

31. When she’s not catching
up with friends she’s
using her spare time to
catch up on her hobbies.

32. She has her own blog…
where she advertises
exercise regime and any
hints and tips she comes
across.

33. So far she’s had over 1000 people read her blog
from all over the world.

34. She reads other blogs, is an
active forum member
and posts frequent ezine
articles.

35. In this online community she’s
… a respected …and a dedicated
leader follower.

36. When she got
interested in keeping fit
her network was…

37. now it’s…

38. @ work

39. …her network is still…

40. …If you ask Charlotte
what she wants to
change at work she’ll
say…

41. ......she wants to improve the process in a
very simple collaborative
way, which means.........

42. …she want’s to
connect with
anybody…

43. …at anytime…

44. …from anywhere!

45. …from anywhere!

46. Have a look at what she did at.........
Charlottes Process Library