A presentation I delivered for the State Department back in October 2008 - a customized version of a workshop that I deliver with examples across government.
Handwritten Text Recognition for manuscripts and early printed texts
State Dept Web 2.0 Presentation 10.21.08
1. AVATARS
AND
BLOGS
AND WIKIS, OH MY!*
HOW WEB 2.0 IS REACHING YOUTH
For:
U.S. Department of State
October 21, 2008
Presented by:
y
Andrew Krzmarzick
*There’s nothing to fear (but fear itself)…so be courageous!
2. AGENDA
Four Generations Cell Phones
Learning Preferences Webcasts/Webinars
What s Web 2.0?
What’s Web 2 0? YouTube/Videos
Social Virtual Networking Second Life
Blogs Gaming
Podcasts Wikis
3. FOUR GENERATIONS
Veterans
‐Born between 1901‐1945 (Youngest = 62 years old)
Born between 1901 1945 (Youngest = 62 years old)
Baby Boomers
‐ Born between 1945 and 1964 (ages 43–62)
Born between 1945 and 1964 (ages 43 62)
Gen X
‐ Born between 1965 and 1981 (ages 26–42)
(g )
Millennials
‐ Born between 1982 and 2003 (ages 4‐25)
Source: Washburn, E. Are You Ready for Generation X? Changing World View –
The Five Generations, Physician Executive. January‐February 2000.
4. LEARNING PREFERENCES*
PREFERENCES
Veterans Boomers Gen X Millennials
Formal/conservative Lifelong learners Edutainment Teamwork
Value to team vs. self Well-educated Clear expectations Technology
Straightforward Interactive/participatory Be efficient Experiential
Learn privately Non-authoritarian Use visual aids Learning communities
Big picture, then detail Networking, teamwork Up-to-date technology Clear structure
Respect for experience Make ’em feel important Break frequently Fun and games
Tie to real-world Real-time application Tie to reality Relevant
Clear and logical facts
Cl dl i lf t Be d
B democratic
ti Role l
R l plays are good
d Short tt ti
Sh t attention span
* Source: Coates, J. Generational Learning Styles. LERN Books. River Falls, WI
5. THE NEW LEARNER
Self‐Initiated Interactive
Continuous
C ti Blended Approach
Bl d d A h
Just‐in‐Time Information Sharing
g
Just Enough Collaborative
6. THE NEW LEARNER
What technology/tools are you currently
using to reach Millennials?
What would you like to use?
19. CELL PHONES
What has your Cell Phone taught
you lately?
“Most cell phones today have
more computing power
than was available to
NASA during the
• Audio Books Apollo space program…”
• Podcast Briefs (i.e. Guide by Cell)
( y ) h f
‐ Wes Ferguson, Author of
• Text Message Tips Moving at the Speed of Creativity
• Entire Classes????
20. CELL PHONES
According to figures from Eurostat:*
• Tops in Europe is Luxembourg with 158
mobile subscriptions per 100 people, closely
followed by Lithuania and Italy.
• In Hong Kong the penetration rate reached
139.8%
139 8% of the population in July 2007
2007.
• Over 50 countries have mobile phone
subscription penetration rates higher than that
of the population and the Western European
pp p
average penetration rate was 110% in 2007.
• U.S. currently has one of the lowest rates
of mobile phone penetrations in the
industrialised world at 85%.
http://en.wikipedia.org/wiki/Mobile_phone
27. SECOND LIFE
Transforming Government
October 9, 2008
•State Department,
Bureau of International Information
Programs with Cambridge Education,
and the University of Southern
California’s Center on Public
Diplomacy.
•14 countries: Iran, the UK, Hungary,
Latvia, Turkey, Finland, Bulgaria, Spain,
Scotland, the Netherlands, Wales,
Denmark, Canada and the United
States.
28. Reinventing Public Diplomacy
VIDEO GAMES Through Games Competition
• 2005-2006: USC Center on Public
Diplomacy hosted a video game-making
contest.
• The challenge: design a prototype
or modify a game incorporating the
fundamental characteristics of public
diplomacy.
• May 2006: announced the contest
winners during the awards ceremony,
which was held at the Davidson Center
at the University of S th
t th U i it f Southern C lif i
California.
• The event was simulcast in Second
Screenshot of the awards ceremony in Second Life
Life, where the attendance on
Annenberg Island exceeded that at
USC's Davidson Center.
http://uscpublicdiplomacy.org/index.php/virtualworlds/contest
// / / /
29. WIKIS
Wh t i th ld i Wiki?
What in the world is a Wiki?
a. an online encyclopedia
b. a web‐based tool where multiple users
create, publish and edit information
t bli h d dit i f ti
c. a Hawaiian word for “fast”
d. all of the above
31. WIKIS
Step 1: Pick a Wiki Platform
St Pi k Wiki Pl tf
Step 2: Create an Account
Step 3: Set Up Your Wiki
Step 4: Produce Content
St 5 Edit d P t!
Step 5: Edit and Post!
32. WEB 2.0: NEXT STEPS
1.
1 Why? Tie to mission, goals, objectives, needs, gaps.
Why? Tie to mission goals objectives needs gaps
2. Who? Assign owner/contributors; define audience.
3. How? Decide which tools best meet goals.
4. What? Content is the key to success.
5. When? Create a schedule to implement and evaluate.
33. BRAINSTORMING
Social Virtual Networking eBooks
Blogs YouTube
Podcasts Second Life
Cell Phones Wikis
• Webcasts/Webinars
What will you do to reach youth
using Web 2.0 tools?
34. THANK YOU!
FOR MORE INFORMATION:
ANDREW KRZMARZICK
(202) 821‐6288
ANDREW_KRZMARZICK@GRAD.USDA.GOV
HTTP://GENERATIONSHIFT BLOGSPOT COM
HTTP://GENERATIONSHIFT.BLOGSPOT.COM
Notas do Editor
Learning For the Google GenerationJeanne C. Meister, April 2008This generation appears to be a discrete segment, and companies are grappling with how to best attract, develop and retain them as they prepare for their looming entry into the workforce. As companies debate this, one of the first issues they will deal with is setting a policy regarding allowing access to social networking sites at work. There is some evidence suggesting the Google generation will demand access to social networking sites in the office. In fact, Professor Clive Holtham of Cass Business School notes that in California, some firms already are finding they cannot attract or retain staff because their IT infrastructure fails to meet the standards of younger workers.So while the learning department examines how to incorporate social networking into the delivery mix, they should take note of some of the benefits other departments in the organization have experienced in embracing these new technologies.Deloitte has come up with the innovative idea of hosting an employee film festival where employees submit creative videos, titled “What’s Your Deloitte?”, as a way of encouraging new hires to make short films that express their vision of the firm’s culture and values. Then, the best of these short films are posted to YouTube.Deloitte has engaged in social media in a variety of other ways, with a special focus on using social networking in new-hire on-boarding and orientation. In fact, Deloitte, along with KPMG, is using Facebook to create new networks for recent hires. Some are in public view while others are hidden for privacy purposes. But both are experimenting with social media so new hires can network with peers around the globe. 5
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Learning For the Google GenerationJeanne C. Meister, April 2008This generation appears to be a discrete segment, and companies are grappling with how to best attract, develop and retain them as they prepare for their looming entry into the workforce. As companies debate this, one of the first issues they will deal with is setting a policy regarding allowing access to social networking sites at work. There is some evidence suggesting the Google generation will demand access to social networking sites in the office. In fact, Professor Clive Holtham of Cass Business School notes that in California, some firms already are finding they cannot attract or retain staff because their IT infrastructure fails to meet the standards of younger workers.So while the learning department examines how to incorporate social networking into the delivery mix, they should take note of some of the benefits other departments in the organization have experienced in embracing these new technologies.Deloitte has come up with the innovative idea of hosting an employee film festival where employees submit creative videos, titled “What’s Your Deloitte?”, as a way of encouraging new hires to make short films that express their vision of the firm’s culture and values. Then, the best of these short films are posted to YouTube.Deloitte has engaged in social media in a variety of other ways, with a special focus on using social networking in new-hire on-boarding and orientation. In fact, Deloitte, along with KPMG, is using Facebook to create new networks for recent hires. Some are in public view while others are hidden for privacy purposes. But both are experimenting with social media so new hires can network with peers around the globe. 5
Learning For the Google GenerationJeanne C. Meister, April 2008This generation appears to be a discrete segment, and companies are grappling with how to best attract, develop and retain them as they prepare for their looming entry into the workforce. As companies debate this, one of the first issues they will deal with is setting a policy regarding allowing access to social networking sites at work. There is some evidence suggesting the Google generation will demand access to social networking sites in the office. In fact, Professor Clive Holtham of Cass Business School notes that in California, some firms already are finding they cannot attract or retain staff because their IT infrastructure fails to meet the standards of younger workers.So while the learning department examines how to incorporate social networking into the delivery mix, they should take note of some of the benefits other departments in the organization have experienced in embracing these new technologies.Deloitte has come up with the innovative idea of hosting an employee film festival where employees submit creative videos, titled “What’s Your Deloitte?”, as a way of encouraging new hires to make short films that express their vision of the firm’s culture and values. Then, the best of these short films are posted to YouTube.Deloitte has engaged in social media in a variety of other ways, with a special focus on using social networking in new-hire on-boarding and orientation. In fact, Deloitte, along with KPMG, is using Facebook to create new networks for recent hires. Some are in public view while others are hidden for privacy purposes. But both are experimenting with social media so new hires can network with peers around the globe. 5
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Learning For the Google GenerationJeanne C. Meister, April 2008This generation appears to be a discrete segment, and companies are grappling with how to best attract, develop and retain them as they prepare for their looming entry into the workforce. As companies debate this, one of the first issues they will deal with is setting a policy regarding allowing access to social networking sites at work. There is some evidence suggesting the Google generation will demand access to social networking sites in the office. In fact, Professor Clive Holtham of Cass Business School notes that in California, some firms already are finding they cannot attract or retain staff because their IT infrastructure fails to meet the standards of younger workers.So while the learning department examines how to incorporate social networking into the delivery mix, they should take note of some of the benefits other departments in the organization have experienced in embracing these new technologies.Deloitte has come up with the innovative idea of hosting an employee film festival where employees submit creative videos, titled “What’s Your Deloitte?”, as a way of encouraging new hires to make short films that express their vision of the firm’s culture and values. Then, the best of these short films are posted to YouTube.Deloitte has engaged in social media in a variety of other ways, with a special focus on using social networking in new-hire on-boarding and orientation. In fact, Deloitte, along with KPMG, is using Facebook to create new networks for recent hires. Some are in public view while others are hidden for privacy purposes. But both are experimenting with social media so new hires can network with peers around the globe. 5
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Swarming InformationBy Justin Rood jrood@govexec.com January 11, 2006Government Executive: Management Mattershttp://www.govexec.com/story_page.cfm?filepath=/dailyfed/0106/011106mm.htm Less than two hours after Hurricane Katrina hit the Gulf Coast 0n Aug. 29, for example, volunteers had set up a \"wiki\" -- an open, collaborative online tool -- to be a central repository for information to help survivors find aid and volunteers to provide it.As officials struggled to straighten out their bureaucratic hierarchies, the Hurricane Katrina Help Wiki (www.katrinahelp.info) quickly became a more comprehensive source of information than any government outlet, helping tens of thousands of people use dozens of largely uncoordinated public and private efforts to save themselves and their pets, find food and shelter, and locate loved ones. Thousands contributed information updated postings and made corrections.Intellipedia5