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Adopting DITA Leaping Across the Chasm Mathew Varghese Content Architect, Citrix
Agenda Why DITA Basics of DITA architecture Content reuse with DITA Semantic tagging and topic-based writing
Why DITA It’s all about adoptability the chasm
Think Information not Content “Come at once. We have struck a berg.” Content Content is a symptom, not a solution! Knowledge
Can your product sell itself?
Knowledge Stack Interfaces People Product Portals Processes and Tools People Content Developers Subject Matter Experts
DITA Building Blocks Topics Concept Task Reference Maps Ditamap Bookmap
Core Reuse Features (1.1) Ditamap Ditaval Conref
Ditamap Topic-level reuse C C R T R T C T T T T
DITAVAL Topic-level reuse Attribute Element Content
Conref Element-level reuse Conref Element Topic and location Element ID Topic ID
Reuse Scenarios Across releases Across deliverables Guides Formats Across audiences Across functions
Semantic Tagging and Topic-based Writing Get the specs Develop your tagging scheme Strengthen your analysis and design process Tagging and editing
Get the Right Specs Language Specification http://docs.oasis-open.org/dita/v1.1/langspec/ditaref-type.html Architecture Specification http://docs.oasis-open.org/dita/v1.1/archspec/archspec.html
Semantic Tagging Build your tagging scheme
Analysis and Design Design Walkthroughs Topic Audits
Tagging and Editing Editors are your greatest assets!
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Why DITA?

Notas do Editor

  1. All the knowledge that the user needs to adopt the product should provided as efficiently as possible.
  2. We want to harness the knowledge that people within the organization possess. Content doesn't’t isn't a true representation of our products.It’s time to pull the experts.Documentation lacks depth – shows that somethings wrong in the knowledge sharing area.Creating lots of content is not the solution, We need to find a smarter way of pleasing the customer.
  3. This diagram illustrates the components of a knowledge ecosystem. The size of each component indicates the relative impact each component has on the efficiency of the ecosystem.