1. MEDICAL BILLING SERVICES © Flatworld Solutions, Inc. 2009

5. GDC-Argentina Cordoba GDC-Chile Santiago GDC-INDIA Bangalore, Mumbai, Chennai, Coimbatore, Pune, Trichur GDC-The Philippines Cebu City GDC-Bolivia La Paz & Santa Cruz GDC-Peru Lima GDC-Kenya Nairobi GLOBAL DELIVERY MODEL harnessing the world’s best resources for you… © Flatworld Solutions, Inc. 2009 GDC-Mexico GDC-Paraguay GDC-Colombia

6. MEDICAL BILLING CLIENT LOCATIONS Flatworld coverage in US © Flatworld Solutions, Inc. 2009

7. SERVICE OFFERINGS © Flatworld Solutions, Inc. 2009

10. PRACTICE MANAGEMENT SOFTWARE © Flatworld Solutions, Inc. 2009

11. Requirement Analysis Pricing & Contracting Project Initiation Project Steady State Ramp-up PROCESS TRANSITION © Flatworld Solutions, Inc. 2009

12. REPORTING © Flatworld Solutions, Inc. 2009 SCAN CONTROL LOG (CHARGES) – Daily Report Gives details about the # of pages received, # of charges and demos received on a day to day basis, how many completed, how many pending and the date completed SCAN CONTROL LOG (PAYMENTS) – Daily Report Gives details about the # of pages received on a day to day basis, value of payments received, how much posted & how much un-posted & the date completed . PENDING LOG (CHARGES) – Daily Report Report Description: Gives details about the claims which require some clarification from client on the Patient Demographic or on the Encounter form. Field Names: Name of the batch, date when file was sent by client, patient name, DOS, Reason for pending & client comments. In the Client Comment section, the Client need to enter their comments and send us back the excel sheet to clear the pending issue.

13. REPORTING © Flatworld Solutions, Inc. 2009 PENDING LOG (PAYMENTS)– Daily Report Report Description: Gives details about the claims which require clarification from client on the EOBs. Field Names: Name of the batch, page number, the patient name, chart number, date of service and the reason for pending. It also has a “REMARKS” section where the Client needs to enter their comments and send us back the excel sheet to clear the pending issue. A/R REPORT- Weekly Report Report Description: This report will let the client know about the work FLATWORLD did for a week in terms of AR follow up. The # of calls made by the agent with the representatives of the insurance & the action to be taken for the claim. Field Names: Chart number, patient name, DOS, Insurance to whom the call was made, Total charges, balance outstanding, the comments/notes i.e. the conversation between the caller and the insurance agent and the action needed to be taken on the claim and finally the action code

21. FLATWORLD FACILITIES

22. WEBSITES www.outsource2india.com | www.nabler.com | www.flatworldsolutions.com © Flatworld Solutions, Inc. 2009

23. THANK YOU Flatworld Solutions, Inc. Princeton Forrestal Village 116 Village Blvd, Suite 200 Princeton, NJ 08540 P +1- 213 784 5651 | F +1 646 619 4979 | ajit@flatworldsolutions.com © Flatworld Solutions, Inc. 2009