Internet Banking

1. Welcome

2. VIRTUAL BANKING
Prepared By Hari

3. Virtual Banking
• Bank with a very small or nonexistent branch
network
• services through the Internet or other electronic
channels

4. Origin
• Security First Network Bank (SFNB) – Oct 18,1995 -
Atlanta,Georgia,USA.
• Asia’s first virtual bank was FinatiQ – a division of
the Bank of Singapore - April 2000

5. Features of Virtual Banking
• Online Banking
• E-Mail Banking
• Phone Banking
• Mobile Banking
• Automatic Teller Machine

6. Online Banking ?
• Customer to conduct financial transactions on a
secure website operated by their virtual bank.

7. Features of Online Banking
• Any Time 24*7*365
• Any where
• Bill payments
• Investment (Online Trading)
• Fund Transfers (Inter & Intra bank)
• Request for Demand draft, Pay Order etc...

8. Email Banking ?
• The service which can be done for specific
transaction though Registerd Email ID.

9. Features of E-Mail Banking
• Receive daily, monthly statements through registered
email id.
• Cheque book request.
• PIN request.

10. Phone Banking ?
• Customers to perform transactions over the telephone
• Most telephone banking use an automated phone
answering system with phone keypad response or
voice recognition capability

11. Features of Phone Banking
• Balance Inquiry
• Account Statement (For the day or any specific
period on Fax)
• Transaction Details
• Cheque Related Information

12. Mobile Banking ?
• The service which can be done for specific
transaction through Registerd Mobile Number.

13. Features of Mobile Banking
• Automatic Alerts
• SMS Requests

14. ATM ?
• An Automated Teller Machine is a computerised
telecommunications device that provides the
customers to access financial transactions in a public
space without the need for a human clerk or bank
teller.

15. Features of ATM
• Withdraw cash instantly.
• Withdraw cash across the world through international
cards.
• View mini statement.
• Cheque Book Request.
• Deposit cash and cheque for collection.
• Card to Card Transfer

16. Advantages of Virtual Banking
• Convenience
• Ubiquity
• Transaction speed
• Efficiency
• Effectiveness

17. Disadvantages of Virtual Banking
• Fraud
• Start-up may take time
• Learning curve
• Bank site changes
• The trust thing

19. history
• Online services started in New York in 1981 when
four of the city’s major banks :
 Citibank
 Chase Manhattan
 Chemical
 Manufacturers Hanover
• offered home banking services using the videotext
system.

20. What is internet banking
o Internet Banking allows you to conduct bank
transactions online, instead of finding a bank and
interacting with a teller.
o In a broad sense, it is the use of electronic means to
transfer funds directly from one account to another,
rather than by cheque or cash.

21. definition
 A system of banking in which customers can view
their account details, pay bills, and transfer money by
means of the internet.
 The remote delivery of new and traditional banking
products and services through electronic delivery
channels.

22. TYPES
 PC Banking
 Digital TV Banking
 Text Phone Banking
 Internet Banking

23. Uses of types of banking

24. SERVICES
 Bill Payment
 Credit Card
 Insurance
 Customer services
 Recharging your prepaid phone
 Shopping

25. Who can use internet banking
• Step 1: Access Internet Banking - Obtain your User
ID and Passwords.
• Step 2: Create your Own Unique User ID.
• Step 3: Link the Account Number to your User ID

26. Application Service Providers
First step in the setup process is making a plan.
1. What are the services to be installed?
2. What services bank could implement
in-house?
3. What services we could implement
through ASPs (out-of-house)?
4. Who are technology partners?

27. advantages
 Cost less
 Transaction speed
 Efficiency
 Speed banking
 Vast coverage

28. Issues in internet banking
 Security
 Learning difficulties
 Lack of skilled personnel
 Technical breakdowns
 Long start up time
 inexpensive

29. Security risks
 Increasing number of fraudulent websites
 Fake emails purporting to be sent from banks
 Use of trojan horse programs to capture user ids and
password

30. conclusion
 The strategy of bank is to provide value added
services and products to the consumer, utilizing the
internet extensively.
 The main aim of E-banking is to making transactions
through online poses and make customer more
beneficial