12. “ a manager who is quick to apportion blame for mistakes is highly corrosive” -Jo Owen
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14. “ Employees Subjected to Rudeness at Workplace are much more likely to make mistakes ” - The British Medical Journal
15. What is in it for me [WIFM]-encourage people to want to come to work and provide reason do so ?
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17. The only thing that separates winners from losers is the quality ,the training the commitment and the empowerment of workforce Encourage, Empathize, Energize, Enthuse and Empower
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22. The measure of a leader so often is not what he or she does when things are simple, it is what that leader does when times are tough
23. Four Reasons People will Follow you. Be a Humane person Attending to their needs-physio/psycho/emotional and spiritual Tough Empathy – not less < best Uniqueness-good example
24. THANK YOU Dr A Jagan Mohan Reddy Institute of Public Enterprise
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