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How are
Mobile Medical Technologies
Really Used In the Wild?
Aisling (ASH-Ling) Ann O’Kane BASc MSc PEng
4th Year PhD Student in Human-Computer Interaction
UCL Interaction Centre
Department of Computer Science
University College London
• Devices used for the self-management of medical
conditions that have to be carried on the person
• Increasingly relied on as healthcare moves out of
clinical settings, especially for chronic condition self-care
What are Mobile Medical Devices?
Images from http://amzn.to/1Kr0hoS, http://amzn.to/1dvdKgH, and http://amzn.to/1Kr0yrU
• Devices include blood glucose monitors, insulin pumps,
continuous glucose monitors, mobile apps, etc….
• These mobile devices are brought with people throughout
their day, every day
Type 1 Diabetes Technology
Images from http://bit.ly/1RQH0Mo, http://bit.ly/1NsNGQi, http://bit.ly/1U54IbG, and http://yhoo.it/1NvlNq6
Everyday Type 1 Diabetes Tech Use
They are used all day, everyday and everywhere:
at work, in the car, and in the bar!
Situated Qualitative Studies of T1D Tech
Images from orkposters.com and flickr user brianjmatis
Conducted contextual interviews in coffee shops and cafes,
collected diary accounts of use, and observed a meet-up in a
hotel bar with 41 people with Type 1 Diabetes
Context Influences Use and Adoption
• Despite health concerns, adults choose when,
where, and how to perform self-care based on
context and user experience
• Everyday life influences how mobile medical
devices are adopted, carried and used
• Using situated studies can uncover real world
use, non-use, and misuse to influence design
• Engaging with industry partners in the UK and
beyond to implement these studies more broadly
The Potential of Situated Studies
Future Research: Bespoke
Technologies
EPSRC Doctoral Prize at UCL leverage DIY hacker
advances and disseminate bespoke devices to T1D
non-hackers, safely
• A.A. O’Kane, S.Y. Park, H. Mentis, A. Blandford, Y. Chen. “It wasn’t just me!”: Supporting the Search for
Chronic Condition Self-Management Strategies and Validation.” JCSCW, in submission.
• C. Vincent, G. Niezen, A.A. O’Kane, and K. Stawarz. “Can standards and regulations keep up with health
technology?” JMIR mHealth and uHealth 2015.
• A.A. O’Kane, Y. Rogers, and A. Blandford. “Concealing or Revealing Mobile Medical Devices? Designing for
Onstage and Offstage Presentation” CHI 2015.
• M. Patel, and A.A. O'Kane. “Contextual Influences on the Use and Non-Use of Digital Technology While
Exercising at the Gym” CHI 2015.
• A.A. O'Kane, Y. Rogers, and A. Blandford. “Gaining Empathy for Non-Routine Mobile Device Use Through
Autoethnography” CHI 2014.
• A.A. O'Kane, H. Mentis, and E. Thereska. “Non-Static Nature of Patient Consent Over Time: Diabetic
Patients' Changing Privacy Perspectives” CSCW 2013.
Aisling (ASH-Ling) Ann O’Kane BASc MSc PEng
4th Year PhD Student in Human-Computer Interaction
UCL Interaction Centre
Department of Computer Science
University College London
Website www.ucl.ac.uk/uclic/people/a-okane
Twitter @aislingannokane
Email a.okane@cs.ucl.ac.uk
How are Mobile Medical Technologies
Really Used In the Wild?

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How Mobile Med Tech Used Wild

  • 1. How are Mobile Medical Technologies Really Used In the Wild? Aisling (ASH-Ling) Ann O’Kane BASc MSc PEng 4th Year PhD Student in Human-Computer Interaction UCL Interaction Centre Department of Computer Science University College London
  • 2. • Devices used for the self-management of medical conditions that have to be carried on the person • Increasingly relied on as healthcare moves out of clinical settings, especially for chronic condition self-care What are Mobile Medical Devices? Images from http://amzn.to/1Kr0hoS, http://amzn.to/1dvdKgH, and http://amzn.to/1Kr0yrU
  • 3. • Devices include blood glucose monitors, insulin pumps, continuous glucose monitors, mobile apps, etc…. • These mobile devices are brought with people throughout their day, every day Type 1 Diabetes Technology Images from http://bit.ly/1RQH0Mo, http://bit.ly/1NsNGQi, http://bit.ly/1U54IbG, and http://yhoo.it/1NvlNq6
  • 4. Everyday Type 1 Diabetes Tech Use They are used all day, everyday and everywhere: at work, in the car, and in the bar!
  • 5. Situated Qualitative Studies of T1D Tech Images from orkposters.com and flickr user brianjmatis Conducted contextual interviews in coffee shops and cafes, collected diary accounts of use, and observed a meet-up in a hotel bar with 41 people with Type 1 Diabetes
  • 6. Context Influences Use and Adoption
  • 7. • Despite health concerns, adults choose when, where, and how to perform self-care based on context and user experience • Everyday life influences how mobile medical devices are adopted, carried and used • Using situated studies can uncover real world use, non-use, and misuse to influence design • Engaging with industry partners in the UK and beyond to implement these studies more broadly The Potential of Situated Studies
  • 8. Future Research: Bespoke Technologies EPSRC Doctoral Prize at UCL leverage DIY hacker advances and disseminate bespoke devices to T1D non-hackers, safely
  • 9. • A.A. O’Kane, S.Y. Park, H. Mentis, A. Blandford, Y. Chen. “It wasn’t just me!”: Supporting the Search for Chronic Condition Self-Management Strategies and Validation.” JCSCW, in submission. • C. Vincent, G. Niezen, A.A. O’Kane, and K. Stawarz. “Can standards and regulations keep up with health technology?” JMIR mHealth and uHealth 2015. • A.A. O’Kane, Y. Rogers, and A. Blandford. “Concealing or Revealing Mobile Medical Devices? Designing for Onstage and Offstage Presentation” CHI 2015. • M. Patel, and A.A. O'Kane. “Contextual Influences on the Use and Non-Use of Digital Technology While Exercising at the Gym” CHI 2015. • A.A. O'Kane, Y. Rogers, and A. Blandford. “Gaining Empathy for Non-Routine Mobile Device Use Through Autoethnography” CHI 2014. • A.A. O'Kane, H. Mentis, and E. Thereska. “Non-Static Nature of Patient Consent Over Time: Diabetic Patients' Changing Privacy Perspectives” CSCW 2013. Aisling (ASH-Ling) Ann O’Kane BASc MSc PEng 4th Year PhD Student in Human-Computer Interaction UCL Interaction Centre Department of Computer Science University College London Website www.ucl.ac.uk/uclic/people/a-okane Twitter @aislingannokane Email a.okane@cs.ucl.ac.uk How are Mobile Medical Technologies Really Used In the Wild?

Notas do Editor

  1. My name is Aisling O’Kane and I am a PhD student at the UCL Interaction Centre My research has been funded by the EPSRC CHI+MED Project I have been studying How mobile medical technologies are really used in the wild
  2. So, what are mobile medical technologies They are devices used for the self-management of medicla condtion and have to be carried on the person Mobile medical devices are being increasingly relied on as care moves out of clinical settings Particularly for chronic condtions such as type 1 diabates
  3. People who have type one diabetes adopt and use a varirty of devices Including blood glucose monitors, insulin, pumps, continuous glucose monitors, mobile phone apps, and newer devices being introduced on the marker These mobile devices are brought with people for self-care pusposes Throughout their day, everyday
  4. And they really are used everyday and everywhere Whether it is at work, in the car, or even the bar! However this real world use is hard to capture for medical device manufacturers
  5. So I employed a number of situated studies in London, LA, and Toronto I used contextual interviews, a diary study, and I observed a tech meet-up To see how people really used diabetes technologies in their everyday lives
  6. And it turns out that their everyday lives influence use Lighting can make the devices unreadable Cold weather can bring on error messages There is no place to put them in the gym Extra devices are brought on holidats They are not used on dodgy streets in London They are used on top of tables in bars but under tables in restaurants The are not used during job interviews Family members can encourage use They are hidden from clients at tradeshows
  7. My research shows that Despite health concerns, adults choose when, where, and how to perform self-care based on context and user experience Everyday life influences how mobile medical devices are adopted, carried and used Using situated studies can uncover real world use, non-use, and misuse to influence design I have been engaging with industry partners in the UK and beyond to implement these studies more broadly Showing the impact of this contirbution
  8. I am also engaging with a number of clinical, charity, and industry partners on my next project Examining how DIY hacker technologies can be further disseminated To non-hackers, safely through an EPSRC Doctoral Prize that will start in October 2015 at UCL
  9. My research shows the influence that user experience and context can have on the use of personal health technologies, despite health concerns Through using situated studies to examine how mobile medical devices are really used in the wild