This document discusses online collaborative systems and their use in higher education. It explores how different technologies can facilitate or hinder collaboration in online courses. The document analyzes data from a study comparing the collaborative technologies WebCT and Groove. The findings show that Groove users were more likely to read discussion boards, post to boards, and chat compared to WebCT users. However, both groups reported similar satisfaction levels with the tools. The document concludes by discussing considerations for choosing collaborative systems and the potential effects of new technologies on online collaboration.