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Civic Tech Platforms & Coalitions
      (or: Governments That
       Work Like The Web)
        Andrew Hoppin | @ahoppin
               http://nuams.com



        (some content courtesy of Nick Grossman)
Falling Government
      Budgets




                     Rising Government
                           Needs
Better
Government…




 …Less $

              3
The Web and Open Innovation
  Transit
   Open311
The Architecture of the Web
                                 Standards

                                       HTML
                           IP
                                       CSS
                          DNS

                          HTTP



   The Web has an “open architecture”
  and serves as a “platform” to build on
CLOSED                                                      OPEN
architecture                                              architecture

               ← few                          many →
                apps
                             USER INTERFACE   apps


                                                       STANDARDS & APIs


Integrated,                                                Modular,
                                  SERVER
proprietary                                               open source


                                                       STANDARDS & APIs

                       HARDWARE
Open Innovation

 “The idea behind open innovation is as simple as it
is powerful: the creators of new ideas don’t have to
be within your organization in order to be helpful.”
                         – John Palfrey, Harvard Law School


                   creating the
     potential for new things to happen
“I no longer sit with pitted stomach
                  wondering where is the bus.
             It’s less stressful simply knowing it’s
          nine minutes away, or whatever the case”


                     44% of respondents reported being
                     much more satisfied

Source: OneBusAway
?
                                    ?       ?

2005

                                                          GTFS
                            GTFS
                                            GTFS
                    GTFS                            GTFS     2012
       GTFS




                                                   GTFS
General Transit Feed Specification
marketplace.civiccommons.org
Open311
               311

                 2009
          Open311
            311
Open311
  311

                        2012
             + International
               Buenos Aires
                   UK-wide
          Dominican Republic
                    Australia
                        […]
marketplace.civiccommons.org
Code Repositories...



                       Boston




                           22
App Stores...
Open Data...


 Facilities
Talent...
Communities & Collaboration
Infrastructure

                                  iaas.doitt.nyc.gov/nycrules.xml




 ami.doitt.nyc.gov/nycrules.xml
Open Standards...




                                                   GTFS




 http://flickr.com/photos/rocketqueen/1573565705/
2012 Ecosystem: 100s of Cities, 1000s
   of Apps, 100,000s of Data Sets...
API
government




                                      industry
             Distributed innovation
 API



               citizen          API
Most NYC IT Projects More Like This...
What are the
     essential civic platforms?


    ??     Gov CMS   Open311      Transit   Weather    GPS


EMERGING                 GROWTH                       MATURE
Supporting Open Innovation in Gov’t

                     success
                                identifying
                    stories &
                                 emerging
                     lessons
                                 standards
                     learned


outlining the
 core “civic
   stack”                                        sharing
                                                software



                 where are
                there gaps?        building
                                 practitioner
                                 community
Andrew Hoppin | @ahoppin
   andrew@nuams.co
    http://nuams.com

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Civic Platforms and Coalitions Presentation at ICEGov 2012

  • 1. Civic Tech Platforms & Coalitions (or: Governments That Work Like The Web) Andrew Hoppin | @ahoppin http://nuams.com (some content courtesy of Nick Grossman)
  • 2. Falling Government Budgets Rising Government Needs
  • 4. The Web and Open Innovation Transit Open311
  • 5. The Architecture of the Web Standards HTML IP CSS DNS HTTP The Web has an “open architecture” and serves as a “platform” to build on
  • 6. CLOSED OPEN architecture architecture ← few many → apps USER INTERFACE apps STANDARDS & APIs Integrated, Modular, SERVER proprietary open source STANDARDS & APIs HARDWARE
  • 7. Open Innovation “The idea behind open innovation is as simple as it is powerful: the creators of new ideas don’t have to be within your organization in order to be helpful.” – John Palfrey, Harvard Law School creating the potential for new things to happen
  • 8.
  • 9. “I no longer sit with pitted stomach wondering where is the bus. It’s less stressful simply knowing it’s nine minutes away, or whatever the case” 44% of respondents reported being much more satisfied Source: OneBusAway
  • 10. ? ? ? 2005 GTFS GTFS GTFS GTFS GTFS 2012 GTFS GTFS General Transit Feed Specification
  • 11.
  • 12.
  • 13.
  • 14.
  • 16.
  • 17.
  • 18. Open311 311 2009 Open311 311 Open311 311 2012 + International Buenos Aires UK-wide Dominican Republic Australia […]
  • 19.
  • 21.
  • 22. Code Repositories... Boston 22
  • 27. Infrastructure iaas.doitt.nyc.gov/nycrules.xml ami.doitt.nyc.gov/nycrules.xml
  • 28. Open Standards... GTFS http://flickr.com/photos/rocketqueen/1573565705/
  • 29. 2012 Ecosystem: 100s of Cities, 1000s of Apps, 100,000s of Data Sets...
  • 30. API government industry Distributed innovation API citizen API
  • 31. Most NYC IT Projects More Like This...
  • 32. What are the essential civic platforms? ?? Gov CMS Open311 Transit Weather GPS EMERGING GROWTH MATURE
  • 33. Supporting Open Innovation in Gov’t success identifying stories & emerging lessons standards learned outlining the core “civic stack” sharing software where are there gaps? building practitioner community
  • 34. Andrew Hoppin | @ahoppin andrew@nuams.co http://nuams.com