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THE MESSY BUSINESS OF
AGILE AT SCALE
Straight Answers to Important Questions Agilists Don’t Like to Talk About
DAVID SABINE
https://scrum.works
@davesabine
WARNING
I may tell you things you don’t want to
hear.
THINK
LISTEN
DISCUSS
REVENUES ARE DOWN 4% THIS
YEAR. THE BOARD HAS DECIDED WE
MUST DOWNSIZE. HOW SHOULD I
DECIDE WHICH 60 PEOPLE TO FIRE?
What would an Agile coach discuss with this VP?
Q
A
Ask the teams.
Which teams?
A
Fix root causes.
· We hired when we didn’t need to.
· We lost focus and spawned
unnecessary initiatives.
Revenues are down 4% this year. The
board has decided we must downsize. How
should I decide which 60 people to fire?
WE INVESTED 18M LAST YEAR TO
LAUNCH AGILE TEAMS. HOW CAN
WE KNOW THEY’RE BETTER THAN
OUR NON-AGILE TEAMS?
What would an Agile coach discuss with this SVP?
Q
A
Visit the teams. Observe them while working.
· If the observable behaviour isn’t different: your
investment is very likely lost.
Ask the stakeholders.
· And trust their qualitative feedback.
Ask the employees who’ve worked in both
environments.
A
What about quantitative analysis?
· Only with large sample sizes could quantitative
analysis be appropriate.
We invested 18M last year to launch Agile
teams. How can we know they’re better
than our non-Agile teams?
I HAVE TO MAKE 1.2B IN REVENUE
THIS YEAR. I’M PUTTING 4 BOATS IN
THE WATER…I DON’T KNOW WHICH
ONE IS GOING TO MAKE IT.
What would an Agile coach discuss with this EVP?
Q
A
Pottery class.
A
Landing a rocket.
I have to make 1.2B in revenue this year.
I’m putting 4 boats in the water…I don’t
know which one is going to make it.
BY 2021, 53 TEAMS NEED TO SOLVE FOR
18 NEW REGULATORY REQUIREMENTS.
WE’LL PAY 1M FINES EACH DAY WE’RE
LATE. HOW CAN WE MAKE THE TEAMS
GO FASTER?
What would an Agile coach discuss with this VP?
Q
A
Fully inform the teams of the regulations.
Fully inform the team of the fines and business impact.
Ask all teams to track and report actionable metrics.
Maybe the problem isn’t speed. It’s focus & priority.
Eliminate (or coordinate) dependencies.
Keep the teams small. Keep quality high.
Collocation for the majority of the time.
Learn to deploy small batches every day.
100% allocation to the team.
“Product Teams” not “Project Teams”
By 2021, 53 teams need to solve for 18
new regulatory requirements. we’ll pay 1M
fines each day we’re late. How can we
make the teams go faster?
WHAT DOES AN EXECUTIVE
NEED?
EXECUTIVES NEED
Direct answers to direct questions.
Information about their org.
Courageous ideas in the spirit of: “We are uncovering better ways of developing
software by doing it and helping others do it.”
… so, I’ll share with you my experience if I think I can help you.
I always tell my clients: “I will
never claim to know YOUR job.”
THE MOST DIFFICULT TOPICS
Performance Management & Evaluation of Individuals
Planning & Forecasting
Staffing & Utilization
Comparing Teams
LET’S ADDRESS YOUR EXAMPLES
THANK YOU
DAVID SABINE, PST
https://scrum.works
@davesabine

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The Messy Business of Agile at Scale

  • 1. THE MESSY BUSINESS OF AGILE AT SCALE Straight Answers to Important Questions Agilists Don’t Like to Talk About
  • 3.
  • 4. WARNING I may tell you things you don’t want to hear.
  • 8. REVENUES ARE DOWN 4% THIS YEAR. THE BOARD HAS DECIDED WE MUST DOWNSIZE. HOW SHOULD I DECIDE WHICH 60 PEOPLE TO FIRE? What would an Agile coach discuss with this VP?
  • 9. Q A Ask the teams. Which teams? A Fix root causes. · We hired when we didn’t need to. · We lost focus and spawned unnecessary initiatives. Revenues are down 4% this year. The board has decided we must downsize. How should I decide which 60 people to fire?
  • 10. WE INVESTED 18M LAST YEAR TO LAUNCH AGILE TEAMS. HOW CAN WE KNOW THEY’RE BETTER THAN OUR NON-AGILE TEAMS? What would an Agile coach discuss with this SVP?
  • 11. Q A Visit the teams. Observe them while working. · If the observable behaviour isn’t different: your investment is very likely lost. Ask the stakeholders. · And trust their qualitative feedback. Ask the employees who’ve worked in both environments. A What about quantitative analysis? · Only with large sample sizes could quantitative analysis be appropriate. We invested 18M last year to launch Agile teams. How can we know they’re better than our non-Agile teams?
  • 12. I HAVE TO MAKE 1.2B IN REVENUE THIS YEAR. I’M PUTTING 4 BOATS IN THE WATER…I DON’T KNOW WHICH ONE IS GOING TO MAKE IT. What would an Agile coach discuss with this EVP?
  • 13. Q A Pottery class. A Landing a rocket. I have to make 1.2B in revenue this year. I’m putting 4 boats in the water…I don’t know which one is going to make it.
  • 14. BY 2021, 53 TEAMS NEED TO SOLVE FOR 18 NEW REGULATORY REQUIREMENTS. WE’LL PAY 1M FINES EACH DAY WE’RE LATE. HOW CAN WE MAKE THE TEAMS GO FASTER? What would an Agile coach discuss with this VP?
  • 15. Q A Fully inform the teams of the regulations. Fully inform the team of the fines and business impact. Ask all teams to track and report actionable metrics. Maybe the problem isn’t speed. It’s focus & priority. Eliminate (or coordinate) dependencies. Keep the teams small. Keep quality high. Collocation for the majority of the time. Learn to deploy small batches every day. 100% allocation to the team. “Product Teams” not “Project Teams” By 2021, 53 teams need to solve for 18 new regulatory requirements. we’ll pay 1M fines each day we’re late. How can we make the teams go faster?
  • 16. WHAT DOES AN EXECUTIVE NEED?
  • 17. EXECUTIVES NEED Direct answers to direct questions. Information about their org. Courageous ideas in the spirit of: “We are uncovering better ways of developing software by doing it and helping others do it.” … so, I’ll share with you my experience if I think I can help you. I always tell my clients: “I will never claim to know YOUR job.”
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. THE MOST DIFFICULT TOPICS Performance Management & Evaluation of Individuals Planning & Forecasting Staffing & Utilization Comparing Teams