Creating Alignment for Agile Change with Organizational Canvases
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The document discusses how organizational change initiatives often fail due to a lack of alignment across the organization. It proposes using canvases to help create alignment by involving people, accepting uncertainty, and using feedback-driven approaches. Specifically, canvases can be used at the organizational level to establish a shared vision and strategy for change. They can also be used at the team/department level to plan experiments that contribute to the overall change effort and track progress. Regular review of the canvases helps maintain engagement and momentum for change. The document advocates for using canvases to facilitate open conversations about change rather than focusing on blame.
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Creating Alignment for Agile Change with Organizational Canvases
- 1. #AAB15 CREATING ALIGNMENT FOR AGILE CHANGE April Jefferson, Jason Little @jasonlittle @_apriljefferson Agile and Beyond 2015 #aab15
- 2. #AAB15 Jason Little April Jefferson @_apriljefferson@jasonlittle Author, international speaker, college professor, agile coach, haver of fun, culture hacker, drummer and dad Agile Coach, Consultant, Wife, Mom & Lego Enthusiast with Big Hair
- 3. #AAB15 GOOGLE: “WHY AGILE FAILS” RESULTS: 4,230,000
- 4. #AAB15 METHODOLOGISTS SAY: “YOU DIDN’T USE THE TOOL RIGHT!”
- 5. #AAB15 CULTURE PEOPLE SAY: “YOU DIDN’T CHANGE YOUR CULTURE!”
- 6. #AAB15 MINDSET PEOPLE SAY: “YOU DIDN’T CHANGE YOUR MINDSET”
- 7. #AAB15 MANAGEMENT GURUS SAY: “LACK OF MANAGEMENT SUPPORT”
- 8. #AAB15 AGILE ZEALOTS SAY: “YOU TRIED TO DO AGILE INSTEAD OF BEING AGILE!”
- 9. #AAB15 THE CONSULTANT YOU DIDN’T HIRE SAYS: “THAT OTHER CONSULTANT SHOULD HAVE…”
- 10. #AAB15 SYSTEM THINKERS SAY: “ONLY IN RETROSPECT CAN YOU UNDERSTAND…COMPLEX ADAPTIVE SYSTEMS THEORY SAYS….”
- 12. #AAB15 THEY’RE ALL RIGHT… …AND THEY’RE ALL WRONG!
- 13. #AAB15 HINDSIGHT IS ALWAYS 20/20 but looking back, it’s still a bit fuzzy
- 14. #AAB15 “YOU DID IT WRONG!” ISN’T HELPING ANYBODY…
- 15. #AAB15 SO WHAT CAN YOU DO?
- 16. #AAB15 THERE IS NO SUCH THING AS A BINARY “SUCCESS/FAILURE” MEASUREMENT FOR ORGANIZATIONAL CHANGE STOP IT!
- 17. #AAB15 DIVERGENCE IN UNDERSTANDING the objective BELIEFS “RESISTANCE” MOVERS MOVEABLES IMMOVABLES
- 18. #AAB15 HOW CAN WE CREATE ALIGNMENT? 1) ACCEPT UNCERTAINTY 2) INVOLVE THE PEOPLE 3) USE FEEDBACK-‐DRIVEN APPROACHES Guide
- 19. CANVASES HELP CREATE ORGANIZATIONAL ALIGNMENT FRAGMENTATION - Unclear vision for change - Lack of awareness - Lack of urgency REINFORCEMENT - Clear vision - Quick wins celebrated - Autonomy, engagement - create big visible room - create team/ department canvases - organize lean coffee sessions - marketing! (make posters and stuff!) ACTIONS ALIGNED FRAGMENTEDFRAGMENTED - weekly lean coffee - executive sponsored lean coffee - monthly retrospectives - refresh strategy canvas - celebrate wins! - review progress ONGOING ACTIONS - Leverage internal networks - Build understanding - Encourage honest, open dialogue ALIGNMENT MOVERS MOVEABLES MOVEABLES IMMOVEABLES TIME
- 20. #AAB15 AND NOW…
- 21. April Jefferson Agile Coach, Consultant, Wife, Mom & Lego Enthusiast with Big Hair
- 22. University of Michigan Medical School Information Services Department Data Management Teams Implementation
- 23. WHY DID I RECOMMEND CANVASES for University of Michigan Medical School
- 26. Culture of Blame
- 30. Work Not Visible By Team
- 32. Not Delivering
- 34. Change Dictated
- 37. Removing Blame
- 38. Solution Focused
- 39. Culture Change
- 41. Why Change
- 43. Invite Dialogue
- 46. What’s Really Going On
- 48. Set Expectations
- 52. Shared Change
- 53. Partnering
- 54. Buy-‐In
- 55. Invested
- 56. ORGANIC CHANGE
- 57. Change Introduced By Team
- 58. Change Requested By Team
- 60. REVIEW
- 61. Engage with Canvas Often
- 62. Move Things Based on Observations
- 63. Review Biweekly with Management
- 64. Review Monthly with Teams
- 66. Adopted = Done = Win
- 67. LESSONS LEARNED
- 68. Having canvases doesn’t mean there is alignment for your change just like having a standup doesn’t make you agile.
- 69. Inform Early About Change
- 71. Create Strategy Canvas In Open Space
- 72. Formerly Introduce to Teams
- 73. Don’t Skip Team Canvases
- 74. Review Regularly
- 76. Special thanks to any agilest who created memes used in this presentation!
- 78. #AAB15 THE CANVAS DOESN’T MATTER BUT THE CONVERSATIONS DO
- 79. #AAB15 CHANGE MANAGEMENT SAFARI! Make your canvases visible, stop using status reports and GO TALK TO PEOPLE!
- 80. #goat14 LEAN CHANGE MANAGEMENT @jasonlittle @_apriljefferson Jason’s Blog: http://leanchange.org or http://agilecoach.ca April’s Blog: http://curiousagility.blogspot.ca/
- 83. #AAB15 TEAM VISION STRONG SUPPORT WHAT IS WORKING AGAINST THE CHANGE?WHAT IS SUPPORTING THE CHANGE? SEVERE BLOCK OPTIONS PREPARE INTRODUCE REVIEW COST VALUE Where does the team want to be in 6 months? A year? what help does the team need to contribute to this vision? WHAT’S OUR PLAN? WHAT HELP DO WE NEED? Experiments we can do to contribute to the overall change strategy Experiments being planned Experiments in progress Experiments being reviewed against expected outcomes TEAM/DEPARTMENT TACTICAL EXECUTION CANVAS
- 84. #AAB15
- 86. #AAB15 MOVERS Don’t need to be motivated Will become your change champions May need to develop skills MOVEABLES Might need to be motivated Might need to be re-assured Want to see quick wins first IMMOVEABLES Will blame everything for any failure! May be disruptive Can end up as strong supporters Want to see their own tribe doing the change