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The 3 Business Hats
Meet your Characters
Vanity is Revenue

Profit is Sanity

Cash is King
The characters and the financial
statements
How we make money

Income statement

Balance sheet

Resources required to
make money
When to use the 3 hats
New customer with non standard requirements

New service or product offer
Capital expenditure program
New technology deployment
Business acquisition
New branch or business unit

Pricing policy changes
Promotional or marketing campaigns
Income statement

Balance sheet
Goal

How we make
money

To make more money
than the required
resources

Resources required to
make money

With existing cash
reserves
Resources
require
cash

If the resources required is
greater than the amount of
profit how do we pay for
them

Or by
increasing
debt
How do the hats work
Allocate a hat to the individuals within the team who
represent Vanity Sanity and King

Each individual is required to evaluate the business case
based on their perspective
Role responsibilities

Vanity and Sanity

King

How do we make
money

Resources required
Inputs
Inputs

Vanity and Sanity

King

Healthy conflict that
drives the
performance of the
income statement

Considers the
impact on the
balance sheet
Outcomes
Integrated focus on how any
business proposition influences
both the income statement and
balance sheet.
Benefit

The 3 hats reduces the risk of
any decision being unduly
influenced by whoever has the
dominant power

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The 3 business hats

  • 2. Meet your Characters Vanity is Revenue Profit is Sanity Cash is King
  • 3. The characters and the financial statements How we make money Income statement Balance sheet Resources required to make money
  • 4. When to use the 3 hats New customer with non standard requirements New service or product offer Capital expenditure program New technology deployment Business acquisition New branch or business unit Pricing policy changes Promotional or marketing campaigns
  • 5. Income statement Balance sheet Goal How we make money To make more money than the required resources Resources required to make money With existing cash reserves Resources require cash If the resources required is greater than the amount of profit how do we pay for them Or by increasing debt
  • 6. How do the hats work Allocate a hat to the individuals within the team who represent Vanity Sanity and King Each individual is required to evaluate the business case based on their perspective
  • 7. Role responsibilities Vanity and Sanity King How do we make money Resources required
  • 8. Inputs Inputs Vanity and Sanity King Healthy conflict that drives the performance of the income statement Considers the impact on the balance sheet
  • 9. Outcomes Integrated focus on how any business proposition influences both the income statement and balance sheet.
  • 10. Benefit The 3 hats reduces the risk of any decision being unduly influenced by whoever has the dominant power