We’re transitioning from the information technology age to the social/big data era. While we have to deal with massive information overload, our interaction with information gets more and more important. Search, Social and Enterprise Intelligence (Machine Learning) gets together, they’ll drive the future together – but we think we still cannot see all the potentials there! Office Graph and Delve demonstrate how Microsoft reimagined search and information discovery. They help us not only getting direction in the information jungle but also, to understand Microsoft’s vision and strategy more. In this thought-provoking session, we’ll discuss the real-world challenges everyone has to face in this new era. We’ll discuss the future of information management and enterprise findability, too.
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Jim Geist
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Alan Brewer
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documents
Privacy in Delve
Too much information
“The Average Person Today
Processes More Data in a Single Day
Than a Person in the 1500’s Did
In an Entire Lifetime.”
DAN
Technical silos
DAN
Organizational silos
Agnes
Search results
Agnes
Finding a needle in a haystack
Agnes
Search metaphor broken and outdated
Transition to Dan
Maybe that’s not what we should be focused on… setup for findability
AGNDES
FINDABILITY is what we should be focused on. Search is just a piece of that.
We’ve had navigation for a long time (though many of us never got it right).
We’ve been focused on search
Search is dependent upon accessibility of the content (permissions, technology [format & container & connectors to content]) & information architecture (which again, many of us never got right)
The user experience of search has gotten better
Some search results take into account user interactions with content (e.g. clicks) but they are accounting for other users’ behaviors related to a search query, not my behaviors or preferences.
DAN
What’s been missing is the user himself or herself. An understanding of the user—their persona—to help determine what the user might be trying to find or should find.
Agnes – Digital workspace
Screenshots
Dan
Dan
Privacy scenario
Extensibility
Building Solutions with Office Graph by Waldek Mastykarz and Wictor Wilén (Mon)
Public and Private signals
Agnes
One way to think about Office Graph & Delve is as the mashup of
6 billion EDGES (raltionships)