1. AGAM SAXENA
E-Mail: agamsaxena12345@gmail.com, Mobile: 08447514637
OBJECTIVE
Seeking a responsible and challenging position in hospitality industry, where I can enhance my
skills and experience with full integrity & zest.
Preferred area: Front –office (Guest Relation and cashier)
PROFESSIONAL EXPERIENCE
The Bristol Hotel, Gurgaon as Front office associate - 9th
of Nov 2013 to till 05 of jan 2015.
Key Responsibilities:
• Maintains good working relations with other departments, particularly front office and keeps
close contact with regular guests, ensuring their needs are identified. .
• Good knowledge of I.D.S software.
• Knowledge about about the reservation factor also .
• Excellent in guest Handling and solve his issued and provide the satisfaction .
• Excellent knowledge of computer and software application .
• Able to maintain the cash flow in front office .
Vibe by “THE LALI” Traveller , Faridabad as a front office associate From 13 TH
OF jan 2015
to till now
Key Responsibilities:
• Maintain the cash flow of front office
• Making the guest relation and taken his positive feedback
• Providing guest Satisfaction with excellent communication and politeness
• Consolidation with the guest and his staff.
• Handling the guest issues and solve the guest problem with guest satisfaction .

2. • prepare guest booking .
• Maintaining the in-house front office operation system and making the guest relation .
• Forecasting revenue streams.
ACADEMIC CREDENTIALS
• Completed three year Diploma in “HOTEL MANEGMENT” from “DEWAN V.S GROUP OF
INST MEERUT ” in 2015.
• Completed the Industrial training from “THE BRISTOL HOTEL “ Gurgaon , Haryana
• Graduation persuing from b.com from Moradabad .
• Completed Intermediate from S.V.M.I.COLLEGE ,MORADABAD U.P
• Completed High School from D.J.S.S.V.M SCHOOL, Moradabad U.P .
• Six months Diploma in advanced Computer application
.
ACHIEVEMENTS
• Selected as a Best Employee of the month in “The bristol hotel ”Gurgaon in 25th Aug..
EXTRAMURAL ENGAGEMENTS
• Participated in internal hotel games .
• Participated in Swimming Competition.
PERSONAL DOSSIER
Nationality : Indian
Date of Birth : 14th
july 1993
Marital Status : Single
Linguistic proficiency : English & Hindi
DATE : 18 /06/2015
PLACE : New Delhi (Agam Saxena )