In a society constantly reliant on virtual channels of communication, it’s easy to underestimate the importance of effective face to face communication. Álvaro González Alorda, an educator for FT | IE Corporate Learning Alliance, discusses the power of conversation in the workplace and how to inspire people to take action at an exclusive FT Talks event at the Financial Times.

1. THE POWER OF CONVERSATION
BY ÁLVARO GONZÁLEZ ALORDA

2. @agalorda

3. @agalorda

4. @agalorda

5. @agalorda
You belong to the #BrigdeGeneration
that crossed from the analogue world
to the digital one.

6. THE RIGHT STRATEGY
HIGH
COMPETITION
LOW
COMPETITION
UNSTABLESTABLE
@agalorda

7. THE RIGHT STRATEGY
HIGH
COMPETITION
LOW
COMPETITION
UNSTABLESTABLE
@agalorda

8. RESULTS
THE RIGHT STRATEGY
HIGH
COMPETITION
LOW
COMPETITION
UNSTABLESTABLE
@agalorda

9. RESULTS
COSTS
THE RIGHT STRATEGY
HIGH
COMPETITION
LOW
COMPETITION
UNSTABLESTABLE
@agalorda

10. RESULTS
PROCESSESCOSTS
THE RIGHT STRATEGY
HIGH
COMPETITION
LOW
COMPETITION
UNSTABLESTABLE
@agalorda

11. RESULTS
PROCESSESCOSTS
INNOVATION
THE RIGHT STRATEGY
HIGH
COMPETITION
LOW
COMPETITION
UNSTABLESTABLE
@agalorda

12. CONTEXT
LEADERSHIP
@agalorda
KEYS TO WEATHERING THE STORM

13. @agalorda
Nowadays there is no lack of
managers but lack of leaders
with the capacity to #transform.

14. COLLABORATION
@agalorda

15. Hey, your side of
the boat is sinking!
@agalorda

16. TYPES OF COLLABORATION
DISCIPLINE
TRUST
@agalorda

17. DEFENSIVE
TYPES OF COLLABORATION
DISCIPLINE
TRUST
@agalorda

18. TECHNICALDEFENSIVE
TYPES OF COLLABORATION
DISCIPLINE
TRUST
@agalorda

19. GOOD
VIBRATIONS
TECHNICALDEFENSIVE
TYPES OF COLLABORATION
DISCIPLINE
TRUST
@agalorda

20. GOOD
VIBRATIONS
TECHNICALDEFENSIVE
FLOW
TYPES OF COLLABORATION
DISCIPLINE
TRUST
@agalorda

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26. THERE IS NO HUMAN
RELATIONSHIP THAT
WORKS WITHOUT TRUST,
WHETHER IT IS A
MARRIAGE, A FRIENDSHIP
OR A COMPANY.
JIM BURKE, FOMER CEO
JOHNSON & JOHNSON
@agalorda

27. EVERY 60’
@agalorda

28. EVERY 60’
@agalorda

29. @agalorda
FACE-TO-FACE CONVERSATIONS

30. @agalorda
HIDING

31. STABBING 2.0
@agalorda

32. INEFFICIENCY
@agalorda

33. @agalorda
Less email and more
#conversations.

34. @agalorda
The quality of your
#leadership depends
on the quality of
your conversations.

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36. THE EFFECTS OF CONVERSATION
@agalorda
EMPATHY
THE
ARGUMENT

37. THE EFFECTS OF CONVERSATION
@agalorda
FRUSTRATION
EMPATHY
THE
ARGUMENT

38. THE EFFECTS OF CONVERSATION
@agalorda
REJECTION
FRUSTRATION
EMPATHY
THE
ARGUMENT

39. THE EFFECTS OF CONVERSATION
@agalorda
REJECTION
EXPLOSIONFRUSTRATION
EMPATHY
THE
ARGUMENT

40. THE EFFECTS OF CONVERSATION
@agalorda
REJECTION
EXPLOSIONFRUSTRATION
INSPIRATION
EMPATHY
THE
ARGUMENT

41. @agalorda
To be inspiring is
not to occasionally
dazzle someone,
like a deer caught
in the headlights.

42. @agalorda
Someone inspires you when
that person moves you to
change your habits and
transforms who you are.

43. @agalorda
1) Identify the real purpose of the
conversation.
2) Design the key messages. Few and
convincing.
3) And back them up with facts and
data.

44. @agalorda
1) Change your inner conversation.
2) Avoid interruptions and listen ‘with
your eyes’.
3) Advance for as long as possible on
common ground.

45. @agalorda

46. @agalorda
Choose a #pending
conversation… and
transform it into an
i#nspiring one.

47. @agalorda
Choose a #pending
conversation… and
transform it into an
#inspiring one.

48. alvaro@emergap.com
THANKS.
ÁLVARO
GONZÁLEZ ALORDA