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UNICORN GROWTH STRATEGIES
Bill Macaitis
Macaitis Advisory
bmacaitis@gmail.c
om
MY BACKGROUND
linkedin.com/in/bmacaitisMacaitis Advisory
B2C
B2B
Advisor
CUSTOMER CENTRIC
linkedin.com/in/bmacaitisMacaitis Advisory
“I’ve already recommended
your service to probably 20
or 30 colleagues”.
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
MODERN MARKETING ORG
NPS & CSAT
linkedin.com/in/bmacaitisMacaitis Advisory
MULTI-TOUCH
ATTRIBUTION
linkedin.com/in/bmacaitisMacaitis Advisory
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
PRICING
linkedin.com/in/bmacaitisMacaitis Advisory
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
CONTENT MARKETING
CHANNELS
Display Retargeting Website Email SEM SEO Facebook Twitter
Qualified Leads
Bottom
Top
Mid
linkedin.com/in/bmacaitisMacaitis Advisory
linkedin.com/in/bmacaitisMacaitis Advisory
PODCASTS
MODERN MARKETING ORG
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CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
IN PRODUCT MESSAGING
linkedin.com/in/bmacaitisMacaitis Advisory
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
CAMPAIGNS
linkedin.com/in/bmacaitisMacaitis Advisory
BRAND CAMPAIGNS
linkedin.com/in/bmacaitisMacaitis Advisory
BRAND CAMPAIGNS
linkedin.com/in/bmacaitisMacaitis Advisory
BRAND CAMPAIGNS
linkedin.com/in/bmacaitisMacaitis Advisory
MEASURING CAMPAIGNS
linkedin.com/in/bmacaitisMacaitis Advisory
Funnel Metrics Brand Metrics
Methodologies
• Unaided Recall
• Aided Recall
• Sentiment
• Share of Voice
• Share of Conversation
• Visits
• MQL’s
• Pipeline
• ACV
• CAC / Payback
• Geo tests
• Pre & post surveys
• Where did you hear about us?
• Multi-touch attribution
• Time stamp analysis
• Creative split-tests
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
CUSTOMER STORIES
linkedin.com/in/bmacaitisMacaitis Advisory
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
TEST, TEST, TEST
linkedin.com/in/bmacaitisMacaitis Advisory
MINIMIZE FRICTION VIA
CREDITS
linkedin.com/in/bmacaitisMacaitis Advisory
REVERSE IP & ABM
linkedin.com/in/bmacaitisMacaitis Advisory
MODERN MARKETING ORG
linkedin.com/in/bmacaitisMacaitis Advisory
CMO
Ops &
Analytics
Lifecycle
Nurture
Growth
PMM
Brand
Content
PR
Campaigns
Events IntlEvangelism
BRANDS WITH
PERSONALITY
linkedin.com/in/bmacaitisMacaitis Advisory
BRANDS WITH
PERSONALITY
linkedin.com/in/bmacaitisMacaitis Advisory
PERSONALITY IN YOUR
PRODUCT
linkedin.com/in/bmacaitisMacaitis Advisory
HAVE FUN
linkedin.com/in/bmacaitisMacaitis Advisory
SEO
linkedin.com/in/bmacaitisMacaitis Advisory
THANK YOU!
Macaitis Advisory
Bill Macaitis
bmacaitis@gmail.com
linkedin.com/in/bmacaitisMacaitis Advisory

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Unicorn Growth Strategies Of Slack, Zendesk & Salesforce

Notas do Editor

  1. 1974 Young Frankenstein, Gene Wilder
  2. Long term, scalable Brand sum of all experiences
  3. Long term, scalable Brand sum of all experiences
  4. Size of team to overall org, merging teams, no “lead gen / acquisition”
  5. Size of team to overall org, merging teams, no “lead gen / acquisition”
  6. Long term, scalable Brand sum of all experiences
  7. Long term, scalable Brand sum of all experiences
  8. Size of team to overall org, merging teams, no “lead gen / acquisition”
  9. Zendesk enterprise pricing test, Slack 10 day usage, ELA, free trial
  10. Size of team to overall org, merging teams, no “lead gen / acquisition”
  11. Zendesk approach, Slack podcast
  12. Long term, scalable Brand sum of all experiences
  13. Size of team to overall org, merging teams, no “lead gen / acquisition”
  14. Long term, scalable Brand sum of all experiences
  15. Size of team to overall org, merging teams, no “lead gen / acquisition”
  16. Size of team to overall org, merging teams, no “lead gen / acquisition”
  17. Salesforce Marc B., Homepage, Slack Mars Rover
  18. Size of team to overall org, merging teams, no “lead gen / acquisition”
  19. Long term, scalable Brand sum of all experiences
  20. Long term, scalable Brand sum of all experiences
  21. Size of team to overall org, merging teams, no “lead gen / acquisition”
  22. Search for “Zendesk Alternative” on Google. Click on #1 organic ranking result.