Learn from presented case studies and analysis how online chat technology increases sales conversions 8-15% while delivering more earnings to affiliates. Everybody wins.

1. Chat Delivers: More Sales, More Affiliate Revenues Durk Price, President, eAccountableOPM Glen Russell, President, UpSellIt Alan Weissman, President, Young Lion, Inc.- MyNursingUniforms.com Jacquie Matzat, Marketing Manager for Penton Overseas- YourBabyCanRead.com

11. Chat Delivers: More Sales, More Affiliate Revenues UpSellIt Calculations- Client A Clicks # Sales Tot Sales CR AOS Monthly Affiliates Sales Totals: 17,210 610 $84,952.72 3.56% $139.27 Projected Program Earnings/Costs Suppositions: Cart Abandonment Rate (Normal is 65%) 50% Affiliate Contribution to Overall Online Sales 13% UpSellIt Charges 6% commission of all abandoned carts converted UpSellIt Conversion Rate 20% Average Order Size $140 Affiliate Calculation Number of Sales for August 610 Number of Abandons 305 UpSellIt Conversions 61 Total Affiliate Sales 671 Additional Affiliate Sales $8,540.00 UpSellIt Cost $512.40 Affiliate Cost Total Cost (12% average payout) $1,024.80 Total Cost of Additional Affiliate Sales $1,537.20 Sitewide Calculation Number of Sales for August 4,692 Less Affiliate Sales 610 Net Number of Non-Affiliate Sales for UpSellIt Conversion 4,082 Number of Abandons 2,041 UpSellIt Conversions 408 Additional Sitewide Sales $57,152.31 UpSellIt Cost- 6% of the Sale $3,429.14 Total Sitewide Cost of Sale $3,429.14 Combined Cost of Sales Calculation Number of Additional Sales 469 Sales Amount $65,692 Total Cost of Sales $4,966.34 As a Percentage of Total UpSellIt Sales 7.56% Abandons # Sales Tot Sales CR AOS Current Program Status through 12/10/08 297 91 $11,830.00 30.64 $130.00 Projected through the End-of-Month 891 273 $35,490.00

12. Chat Delivers: More Sales, More Affiliate Revenues UpSellIt Calculations- Client B Clicks # Sales Tot Sales CR AOS Monthly Affiliates Sales Totals: 15,809 318 $8,627 2.01% $27.13 Suppositions: Shopping Cart Abandonment Rate 50% Affiliate Contribution to Overall Online Sales 15% UpSellIt Charges 9% commission of all abandoned carts converted UpSellIt Conversion Rate 20% Average Order Size $27 Affiliate Calculation Expected Number of Sales for December 500 Number of Abandons 250 UpSellIt Affiliate Conversions 50 Total Affiliate Sales 550 Additional Affiliate Sales $1,350.00 UpSellIt Cost $121.50 Affiliate Cost Total Cost (17%- estimated affiliate and network payout) $229.50 Total Cost of Affiliate Sale $351.00 Site wide Calculation Number of Sales for August 3,333 Less Affiliate Sales 550 Net Number of Non-Affiliate Sales for UpSellIt Conversion 2,783 Number of Abandons 1,392 UpSellIt Sitewide Conversions 278 Additional Sitewide Sales $7,515.00 UpSellIt Cost- 9% of the Sale $676.35 Total Sitewide Cost of Sale $676.35 Combined Cost of Sales Calculation Number of Additional Sales 328 Sales Amount $8,865.00 Total Cost of Sales $1,027.35 As a Percentage of Total UpSellIt Sales 11.59%