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Making Sense of Accessibility
     Char James-Tanny | Accessibility Advocate | JTF Associates, Inc. | char@jtfassociates.com
  Maxwell Hoffmann | Adobe Product Evangelist | Twitter @maxwellhoffmann | mhoffman@adobe.com




© 2012 Adobe Systems Incorporated. All Rights Reserved.   1
About Adobe

     Founded in December 1982                                   74 Offices in 43 Countries
     $4.2 billion in revenue in FY2011                          Corporate Headquarters in
                                                                  San Jose, California
     More than 10,000 employees
     Adobe donates a minimum of 1%
      of net income to philanthropy

   We simplify complicated, inefficient, and expensive workflows.
   We enable more engaging, compelling content.
   We drive greater return from digital media and marketing investments.




© 2012 Adobe Systems Incorporated. All Rights Reserved.   2
Your Webinar Host

      Maxwell Hoffmann
            Adobe Product Evangelist, Tech Comm Suite
            Former Product Manager and Sales Training Director
             for Frame Technology
            15 years in translation industry, working on
             “whatever documents walked through the door”
            Trained over 1,200 people in hands-on,
             scalable publishing solutions




© 2012 Adobe Systems Incorporated. All Rights Reserved.   3
Your Webinar Guest Speaker

      Char James-Tanny
            More than thirty years of experience in tech comm
            Frequently speaks about accessibility, Help authoring
             concepts, social media, web standards
            Primary coordinator for the Boston Accessibility
             Conference
            Microsoft MVP since 2002




© 2012 Adobe Systems Incorporated. All Rights Reserved.   4
Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   5
People with disabilities constitute the
    nation's largest minority group, and the
    only group any of us can become a
    member of at any time.

        Disability Funders Network – Disability Stats
                                           and Facts
    (http://www.disabilityfunders.org/disability-stats-
                                           and-facts)




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   6
Copyright 2011 The AbleGamers Foundation. Used with permission.
Copyright 2012 JTF Associates, Inc.         @charjtf / @helpstuff            7
Alex E. Proimos. http://www.flickr.com/photos/proimos/4199675334/
Copyright 2012 JTF Associates, Inc.       @charjtf / @helpstuff             8
Myths




        May Michaely. http://www.flickr.com/photos/maymichaely/3126604121/
Copyright 2012 JTF Associates, Inc.                      @charjtf / @helpstuff   9
People who are disabled don’t use
       the Internet. Or work as
       programmers. Or as astronomers.




                                       Sina Bahram. Photo by
          Jennison Ascuncion.          Michael Francis McCarthy.
          Photo by William Lawrence.   http://www.flickr.com/ph
                                       otos/sagamiono/482791
                                       9176/.
Copyright 2012 JTF Associates, Inc.          @charjtf / @helpstuff   10
You must create a text-only version
       of your website for screen readers




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   11
Accessible websites are ugly




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   12
No, they’re not!




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   13
Sometimes they’re really cool




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   14
People who are disabled don’t play
       games




           Copyright 2011-2012. The AbleGamers Foundation. Used with permission.
Copyright 2012 JTF Associates, Inc.                          @charjtf / @helpstuff   15
People who are colorblind can’t see
       colors




           From Vision Simulator (http://webexhibits.org/causesofcolor/2.html).
Copyright 2012 JTF Associates, Inc.                             @charjtf / @helpstuff   16
It’s OK to touch a guide dog




Sini Merikallio.
http://www.flickr.com/photos/smerikal
/5555789969/                                Photo by
                                        Char James-Tanny


  Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   17
People who can’t use a mouse or
       keyboard don’t use computers.
       (@SteveBuell)




                                      Photo by Char James-Tanny.

Copyright 2012 JTF Associates, Inc.                                @charjtf / @helpstuff   18
We don’t have any disabled
       customers




                                      Glenda Watson Hyatt,
                                      http://www.doitmyselfblog.
                                      com/2010/the-ipad-as-an-
        Photo by Char James-Tanny.    affordable-communicator-
                                      initial-review/




Copyright 2012 JTF Associates, Inc.       @charjtf / @helpstuff   19
Accessibility is free. (@nethermind)
       No, it’s really expensive. (@redcrew)




Michael Francis McCarthy. http://www.flickr.com/photos/sagamiono/4827919176/.

Copyright 2012 JTF Associates, Inc.                     @charjtf / @helpstuff   20
If the page passes an HTML
       validator, it’s accessible




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   21
If the page works with a screen
       reader, it’s accessible. (@SteveBuell)




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   22
Standards



                                      CSS

                  HTML
Copyright 2012 JTF Associates, Inc.         @charjtf / @helpstuff   23
Types of Disabilities

       • Vision
       • Hearing
       • Speech
       • Physical/Motor
       • Learning
       • Psychiatric
       • Cognitive
       • Intellectual
Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   24
Qualifying Disabilities

         When they occur
         How they occur
         How long they last




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   25
In countries with life expectancies over 70
years of age, people spend on average
about 8 years, or 11.5 per cent of their life
span, living with disabilities.

        Disabled World – World Facts and Statistics on
                      Disabilities and Disability Issues:
                                      http://www.disabled-
        world.com/disability/statistics/#ixzz1wM3G3pdg



Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   26
Benefits of Accessible Documents
       and Web Pages




Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   27
“Web accessibility is not a
       legal issue. It’s an equal
       opportunity issue.”
             Rakesh Babu, quoted in To The
          Blind, The Internet Isn’t Always So
                                User-Friendly

Copyright 2012 JTF Associates, Inc.   @charjtf / @helpstuff   28
Laws




      kcp4911. http://www.flickr.com/photos/29712230@N08/2861478881/

Copyright 2012 JTF Associates, Inc.                   @charjtf / @helpstuff   29
Don Baird. http://www.flickr.com/photos/old-curmudgeon/2298969471/
Copyright 2012 JTF Associates, Inc.      @charjtf / @helpstuff               30
Available Solutions

  Screen readers                      Hyperlink indicators
  Zoom (magnify)                      CART
  Larger fonts                        Captions, transcripts,
  Color contrast                       audio descriptions
  “Skip” links                        Plain language
  Speech recognition                  Keyboard access
  Heading tags                        Usability testing
   (sequential)                        Browser extensions /
                                        plugins
Copyright 2012 JTF Associates, Inc.               @charjtf / @helpstuff   31
Resources

         Visit “Bits, Bytes, and Words” at JTF
              Associates for list of resources from today’s
              webinar




Copyright 2012 JTF Associates, Inc.           @charjtf / @helpstuff   32
Upcoming Adobe TechComm Webinars

      Char James-Tanny
            Part II: Creating an Accessible Layout – Tips to make documents more
             accessible (structure, colors, fonts, more) (17 July, 10-11 AM PST)
            Part III: Developing Accessible Content – Tips on grammar, paragraph, and
             sentence length, alternate text, and more (31 July, 10-11 AM PST)
      Getting Real: Electronic Documents for the Field, 21 June, Joe Golner
      Future of TechComm series: Designing technical documentation for
       tablets
       26 June, Ellis Pratt, Cherryleaf
      Content Scenarios for Exploring New Information Products, 27 June, Joe
       Golner
      Find Out How to Write XSLT Statements for XML to XML Transformations
       in a 5-part eSeminars Series, 28 June to 19 July, Tom Aldous


© 2012 Adobe Systems Incorporated. All Rights Reserved.   33
Questions and Answers




© 2012 Adobe Systems Incorporated. All Rights Reserved.   34
Contact Information

 Information
 Char James-Tanny                                         LinkedIn   charjtf
 User Assistance Advocate                                 Email      char@jtfassociates.com
 JTF Associates, Inc.                                     Web        www.jtfassociates.com
                                                          Twitter    @charjtf / @helpstuff

 Maxwell Hoffmann                                         Blog       blogs.adobe.com/techcomm
 Adobe Systems, Inc.                                      Blog       blogs.adobe.com/mbhoffmann
 Product Evangelist                                       Twitter    twitter.com/maxwellhoffmann
                                                          Twitter    twitter.com/AdobeTCS
                                                          Email               n
                                                                     mhoffma @adobe.com
                                                          Web        www.adobe.com
                                                          LinkedIn   www.linkedin.com/in/maxwellhoffmann
                                                          Facebook   As maxwell.hoffmann1
                                                          Facebook   As Adobe Technical Communication
                                                                     Professionals Group




                      Calendar of upcoming eSeminars: http://adobe.ly/xdzOYa
                       Previously recorded eSeminars: http://adobe.ly/qo3pzc
© 2012 Adobe Systems Incorporated. All Rights Reserved.               35
Making Sense of Accessibility

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Making Sense of Accessibility

  • 1. Making Sense of Accessibility Char James-Tanny | Accessibility Advocate | JTF Associates, Inc. | char@jtfassociates.com Maxwell Hoffmann | Adobe Product Evangelist | Twitter @maxwellhoffmann | mhoffman@adobe.com © 2012 Adobe Systems Incorporated. All Rights Reserved. 1
  • 2. About Adobe  Founded in December 1982  74 Offices in 43 Countries  $4.2 billion in revenue in FY2011  Corporate Headquarters in San Jose, California  More than 10,000 employees  Adobe donates a minimum of 1% of net income to philanthropy We simplify complicated, inefficient, and expensive workflows. We enable more engaging, compelling content. We drive greater return from digital media and marketing investments. © 2012 Adobe Systems Incorporated. All Rights Reserved. 2
  • 3. Your Webinar Host  Maxwell Hoffmann  Adobe Product Evangelist, Tech Comm Suite  Former Product Manager and Sales Training Director for Frame Technology  15 years in translation industry, working on “whatever documents walked through the door”  Trained over 1,200 people in hands-on, scalable publishing solutions © 2012 Adobe Systems Incorporated. All Rights Reserved. 3
  • 4. Your Webinar Guest Speaker  Char James-Tanny  More than thirty years of experience in tech comm  Frequently speaks about accessibility, Help authoring concepts, social media, web standards  Primary coordinator for the Boston Accessibility Conference  Microsoft MVP since 2002 © 2012 Adobe Systems Incorporated. All Rights Reserved. 4
  • 5. Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 5
  • 6. People with disabilities constitute the nation's largest minority group, and the only group any of us can become a member of at any time. Disability Funders Network – Disability Stats and Facts (http://www.disabilityfunders.org/disability-stats- and-facts) Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 6
  • 7. Copyright 2011 The AbleGamers Foundation. Used with permission. Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 7
  • 8. Alex E. Proimos. http://www.flickr.com/photos/proimos/4199675334/ Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 8
  • 9. Myths May Michaely. http://www.flickr.com/photos/maymichaely/3126604121/ Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 9
  • 10. People who are disabled don’t use the Internet. Or work as programmers. Or as astronomers. Sina Bahram. Photo by Jennison Ascuncion. Michael Francis McCarthy. Photo by William Lawrence. http://www.flickr.com/ph otos/sagamiono/482791 9176/. Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 10
  • 11. You must create a text-only version of your website for screen readers Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 11
  • 12. Accessible websites are ugly Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 12
  • 13. No, they’re not! Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 13
  • 14. Sometimes they’re really cool Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 14
  • 15. People who are disabled don’t play games Copyright 2011-2012. The AbleGamers Foundation. Used with permission. Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 15
  • 16. People who are colorblind can’t see colors From Vision Simulator (http://webexhibits.org/causesofcolor/2.html). Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 16
  • 17. It’s OK to touch a guide dog Sini Merikallio. http://www.flickr.com/photos/smerikal /5555789969/ Photo by Char James-Tanny Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 17
  • 18. People who can’t use a mouse or keyboard don’t use computers. (@SteveBuell) Photo by Char James-Tanny. Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 18
  • 19. We don’t have any disabled customers Glenda Watson Hyatt, http://www.doitmyselfblog. com/2010/the-ipad-as-an- Photo by Char James-Tanny. affordable-communicator- initial-review/ Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 19
  • 20. Accessibility is free. (@nethermind) No, it’s really expensive. (@redcrew) Michael Francis McCarthy. http://www.flickr.com/photos/sagamiono/4827919176/. Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 20
  • 21. If the page passes an HTML validator, it’s accessible Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 21
  • 22. If the page works with a screen reader, it’s accessible. (@SteveBuell) Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 22
  • 23. Standards CSS HTML Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 23
  • 24. Types of Disabilities • Vision • Hearing • Speech • Physical/Motor • Learning • Psychiatric • Cognitive • Intellectual Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 24
  • 25. Qualifying Disabilities  When they occur  How they occur  How long they last Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 25
  • 26. In countries with life expectancies over 70 years of age, people spend on average about 8 years, or 11.5 per cent of their life span, living with disabilities. Disabled World – World Facts and Statistics on Disabilities and Disability Issues: http://www.disabled- world.com/disability/statistics/#ixzz1wM3G3pdg Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 26
  • 27. Benefits of Accessible Documents and Web Pages Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 27
  • 28. “Web accessibility is not a legal issue. It’s an equal opportunity issue.” Rakesh Babu, quoted in To The Blind, The Internet Isn’t Always So User-Friendly Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 28
  • 29. Laws kcp4911. http://www.flickr.com/photos/29712230@N08/2861478881/ Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 29
  • 30. Don Baird. http://www.flickr.com/photos/old-curmudgeon/2298969471/ Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 30
  • 31. Available Solutions  Screen readers  Hyperlink indicators  Zoom (magnify)  CART  Larger fonts  Captions, transcripts,  Color contrast audio descriptions  “Skip” links  Plain language  Speech recognition  Keyboard access  Heading tags  Usability testing (sequential)  Browser extensions / plugins Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 31
  • 32. Resources  Visit “Bits, Bytes, and Words” at JTF Associates for list of resources from today’s webinar Copyright 2012 JTF Associates, Inc. @charjtf / @helpstuff 32
  • 33. Upcoming Adobe TechComm Webinars  Char James-Tanny  Part II: Creating an Accessible Layout – Tips to make documents more accessible (structure, colors, fonts, more) (17 July, 10-11 AM PST)  Part III: Developing Accessible Content – Tips on grammar, paragraph, and sentence length, alternate text, and more (31 July, 10-11 AM PST)  Getting Real: Electronic Documents for the Field, 21 June, Joe Golner  Future of TechComm series: Designing technical documentation for tablets 26 June, Ellis Pratt, Cherryleaf  Content Scenarios for Exploring New Information Products, 27 June, Joe Golner  Find Out How to Write XSLT Statements for XML to XML Transformations in a 5-part eSeminars Series, 28 June to 19 July, Tom Aldous © 2012 Adobe Systems Incorporated. All Rights Reserved. 33
  • 34. Questions and Answers © 2012 Adobe Systems Incorporated. All Rights Reserved. 34
  • 35. Contact Information Information Char James-Tanny LinkedIn charjtf User Assistance Advocate Email char@jtfassociates.com JTF Associates, Inc. Web www.jtfassociates.com Twitter @charjtf / @helpstuff Maxwell Hoffmann Blog blogs.adobe.com/techcomm Adobe Systems, Inc. Blog blogs.adobe.com/mbhoffmann Product Evangelist Twitter twitter.com/maxwellhoffmann Twitter twitter.com/AdobeTCS Email n mhoffma @adobe.com Web www.adobe.com LinkedIn www.linkedin.com/in/maxwellhoffmann Facebook As maxwell.hoffmann1 Facebook As Adobe Technical Communication Professionals Group Calendar of upcoming eSeminars: http://adobe.ly/xdzOYa Previously recorded eSeminars: http://adobe.ly/qo3pzc © 2012 Adobe Systems Incorporated. All Rights Reserved. 35