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Confidential & internal use
Big Data
Building the Cognitive Era
Good Rebels
Kevin Sigliano kevin.sigliano@goodrebels.com
Partner
Kevin Sigliano
kevin.sigliano@goodrebels.com | www.linkedin.com/in/kevinsigliano | twitter.com/kevinsigliano
Agenda 3
Agenda
The Digital & Cognitive Era
What is Big Data?
Apps of Big Data
Big Data Roadmap
Success Cases of BD in FMCG
Benefits
Welcome to the Digital
Transformation Era
Consumer
Corporate
The pace of Speed
Growing channels
New experiences
Data Growth
50X Growth
All Data between 2010 - 2020
100X Growth
Mobile Data between 2010 - 2020
50%

OF FORTUNE 500.
BUSINESS INSIDER
Digital
Transformationpowered by Big Data
Disruption
10
What is Big Data?
What is Big Data? 12
What is Big Data? 13
Team performance | Transfers | Players health | Competitors | Stadium engagement | Branding | Match Satisfaction | Ecommerce
Real Madrid
What is Big Data? 14
Footfall | Margin | Demand | Employee | Customer Satisfaction | Security | Growth | Traffic | Weather
Walmart
What is Big Data? 15
Airport Traffic | Crime | Digital Conversations | Ecommerce | Phising | Terrorism | Image Recognition
Central Inteligence Agency
What is Big Data? 16
New products Interest | Sales | Profiling | Store Performance | Testers | Location | Weather | Seasonality
Puig
www.admira.com
What is Big Data? 17
Data Driven Businesses
What is Big Data? 18
_Definition (wikipedia)
Big data is a term for data sets that are so large or complex that
traditional data processing application software is inadequate to deal
with them.
Challenges include capture, storage, analysis, data curation, search,
sharing, transfer, visualization, querying, updating and information privacy.
Nombre de Sección | Nombre de Subsección | 19
_Definition of Big Data (BIZ)
Massive Data Adoption for business purposes.
Business Applications
Technology Cognitive
New Business Model
Reduce Costs
Detect Risks
Process
Efficiency
Customer
Insights
10%
20%
Search online
21 CNBC 2017 - IBM Interview
80%
Rest of Data
22 CNBC 2017 - IBM Interview
203 B $
2020
130 B $ in 2016
23
Big Data Challenges
Why Now?
Big Data Challenges
Why Now?
Big Data Challenges
Why Now?
Big Data Challenges
Why Now?
Google Technology Conference
VOLUME - VERACITY - VELOCITY - VARIETY
Volume
•Terabytes to Pentabytes of
data.
29Big Data Challenges
Mercola
Veracity
•Value of Data
30Big Data Challenges
Velocity
•90% of the worlds data has
been generated in the last
two years.
31Big Data Challenges
150 M
Emails sent
20 M
Whatsapp
conversations
6 M
Facebook posts
3 M
Youtube video
views
2,5 M
Google searches
350 K
Tweets shared
1 minute of speed
EXCELACOM
FraudLogs Payments MarketingInfluence
Variety
32Big Data Challenges
•Data in many forms
(structured, unstructured,
text, multimedia,…)
CRM Mobile InStore ERPSales
Web Text Social WeatherMultimedia
Apps of Big Data
Big Data Apps Driven by Business Solutions
Apps of Big Data
Life Time Value
Marketing Mix
Omnichannel
Customer Advocacy and
satisfaction
EXPERIENCE
PERFORMANCE ENGAGEMENT
INTELLIGENCE
Big Data Challenges
36
Sales - Amazon
Impact of Big Data
37
Innovation - Aliseda
Impact of Big Data
38
Customer Satisfaction - Ikea
Impact of Big Data
39
Risk - Banco Popular
Impact of Big Data
40
Health - Medtronic
Impact of Big Data
41
Big Data Impact
Impact of Big Data
Brand Client Business
Awareness
Meaningful
Power
Life Time Value
Engagement
WOM
Profitability
Risk
Growth
Reputation Satisfaction CoA
Big Data Roadmap
Big Data Fundamentals 43
Roadmap
Strategy Leadership Team
Customer
Experience
Data
Architecture
Technology Innovation
Change
Management
- Strategic
Framework
- Command Center
- Scorecard
- Defined Objectives,
Plan and Teams
- CEO Understanding
and commitment
- Executive
committee
engagement
- Budgets
- Validated KPIs
- Incentives
- Transformation
army definido
- Dinámica
colaborativa activa
- Estrategia de
cultura de equipo
- Análisis de
evolución
- Customer Journey
- Analysis of
Channels and
touchpoints
- Redesign of the
Customer Data
Model
- DB Cliente
Integration
- Data lake
- Data Frames
- OLAP
- Data Extracting
- Data Integration
- Data Normalization
and Cleaning
- Data Validation
- ETL processes
- Programming
platform
- Machine Learning
- Visualization and
operational tools
- Algorithms (R)
- Business
Intelligence
platform
-
-
- Big Data
Observatory
- Big Data Startup
- Data Scientist
Challenges
- Connect with
Kaggle
- Identification of BD
leaders per area
- Change
Management
Program
- BD Acceleration
Program
- BD Communication
Agile Framework
44
Integration
Big Data Fundamentals
45Big Data Fundamentals
Technologies
46
Profiles
Big Data Fundamentals
47
Agile
Big Data Fundamentals
48
Big Data Terms
Algorithms: Mathematical formulas or statistical processes used to analyze data. These are used in software to
process and analyze any input data.
Analytics: The process of drawing conclusions based on raw information through analysis, otherwise
meaningless data and numbers can be transformed into something useful.
Descriptive Analytics: Condensing big numbers into smaller pieces of information. This is similar to
summarizing the data story.
Predictive Analytics: Studying recent and historical data, analysts are now able to make predictions about the
future.
Prescriptive Analytics: Finally, having a solid prediction for the future, analysts can prescribe a course of
action. This turns data into action and leads to real-world decisions.
DaaS: Data-as-a-service treats data as a product. DaaS providers use the cloud to give on-demand access of
data to customers. This allows companies to get high quality data quickly.
Big Data Fundamentals
49
Big Data Terms
Data Mining: Data miners explore large sets of data to find patterns and insight. This is a highly analytical
process that emphasizes making use of large datasets.
Machine Learning: An incredibly cool method of data analysis, machine learning automates analytical model
building and relies on a machine’s ability to adapt. Using algorithms, models actively learn and better
themselves each time they process new data.
SQL: Also known as Structured Query Language, this is used for the managing and stream processing of data. It
is used to communicate with and perform tasks on a database. Standard commands include “Insert,” “Update,”
“Delete,” “Create,” and “Drop.” Data appears in a relational table with rows and columns.
R: R is a horribly named programming language that works with statistical computing. It is considered one of
the more important and most popular languages in data science.
Big Data Fundamentals
Success Cases of BD in FMCG
51
360º Media Understanding
Success Cases FMCG
52
Trade Marketing
Success Cases FMCG
53
Consumer Profiling
Success Cases FMCG
54
Social Media
Success Cases FMCG
Benefits
56
Survival
Impact of Big Data
57Impact of Big Data
Nombre de Sección | Nombre de Subsección | 58
Business Benefits
IBM Research 2016
Better strategic decisions
69%
Improved Operations
54%
Customer Understanding
52%
Cost Reductions
47%
59Impact of Big Data
Enables Well Informed Decions
63%
Reduces Wasted Resources
57%
Predicts Risk of Downtime
56%
Predicts Needs for Repair
51%
Detects Security Issues
47%
Improves Supply Chain
Management
46%
Predicts Workload
43%
Forecasts Staffing Needs
33%
Business Benefits
IBM Research 2016
goodrebels.com • @GoodRebels
Barcelona • Bogotá • Brighton • Ciudad de México • Lima • Madrid
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Building the Cognitive Era : Big Data Strategies

  • 1. Confidential & internal use Big Data Building the Cognitive Era Good Rebels Kevin Sigliano kevin.sigliano@goodrebels.com Partner
  • 2. Kevin Sigliano kevin.sigliano@goodrebels.com | www.linkedin.com/in/kevinsigliano | twitter.com/kevinsigliano
  • 3. Agenda 3 Agenda The Digital & Cognitive Era What is Big Data? Apps of Big Data Big Data Roadmap Success Cases of BD in FMCG Benefits
  • 4. Welcome to the Digital Transformation Era
  • 8. Data Growth 50X Growth All Data between 2010 - 2020 100X Growth Mobile Data between 2010 - 2020
  • 11. What is Big Data?
  • 12. What is Big Data? 12
  • 13. What is Big Data? 13 Team performance | Transfers | Players health | Competitors | Stadium engagement | Branding | Match Satisfaction | Ecommerce Real Madrid
  • 14. What is Big Data? 14 Footfall | Margin | Demand | Employee | Customer Satisfaction | Security | Growth | Traffic | Weather Walmart
  • 15. What is Big Data? 15 Airport Traffic | Crime | Digital Conversations | Ecommerce | Phising | Terrorism | Image Recognition Central Inteligence Agency
  • 16. What is Big Data? 16 New products Interest | Sales | Profiling | Store Performance | Testers | Location | Weather | Seasonality Puig www.admira.com
  • 17. What is Big Data? 17 Data Driven Businesses
  • 18. What is Big Data? 18 _Definition (wikipedia) Big data is a term for data sets that are so large or complex that traditional data processing application software is inadequate to deal with them. Challenges include capture, storage, analysis, data curation, search, sharing, transfer, visualization, querying, updating and information privacy.
  • 19. Nombre de Sección | Nombre de Subsección | 19 _Definition of Big Data (BIZ) Massive Data Adoption for business purposes. Business Applications Technology Cognitive New Business Model Reduce Costs Detect Risks Process Efficiency Customer Insights
  • 20. 10%
  • 21. 20% Search online 21 CNBC 2017 - IBM Interview
  • 22. 80% Rest of Data 22 CNBC 2017 - IBM Interview
  • 23. 203 B $
2020 130 B $ in 2016 23
  • 27. Big Data Challenges Why Now? Google Technology Conference
  • 28. VOLUME - VERACITY - VELOCITY - VARIETY
  • 29. Volume •Terabytes to Pentabytes of data. 29Big Data Challenges Mercola
  • 31. Velocity •90% of the worlds data has been generated in the last two years. 31Big Data Challenges 150 M Emails sent 20 M Whatsapp conversations 6 M Facebook posts 3 M Youtube video views 2,5 M Google searches 350 K Tweets shared 1 minute of speed EXCELACOM
  • 32. FraudLogs Payments MarketingInfluence Variety 32Big Data Challenges •Data in many forms (structured, unstructured, text, multimedia,…) CRM Mobile InStore ERPSales Web Text Social WeatherMultimedia
  • 33. Apps of Big Data
  • 34. Big Data Apps Driven by Business Solutions
  • 35. Apps of Big Data Life Time Value Marketing Mix Omnichannel Customer Advocacy and satisfaction EXPERIENCE PERFORMANCE ENGAGEMENT INTELLIGENCE Big Data Challenges
  • 38. 38 Customer Satisfaction - Ikea Impact of Big Data
  • 39. 39 Risk - Banco Popular Impact of Big Data
  • 41. 41 Big Data Impact Impact of Big Data Brand Client Business Awareness Meaningful Power Life Time Value Engagement WOM Profitability Risk Growth Reputation Satisfaction CoA
  • 43. Big Data Fundamentals 43 Roadmap Strategy Leadership Team Customer Experience Data Architecture Technology Innovation Change Management - Strategic Framework - Command Center - Scorecard - Defined Objectives, Plan and Teams - CEO Understanding and commitment - Executive committee engagement - Budgets - Validated KPIs - Incentives - Transformation army definido - Dinámica colaborativa activa - Estrategia de cultura de equipo - Análisis de evolución - Customer Journey - Analysis of Channels and touchpoints - Redesign of the Customer Data Model - DB Cliente Integration - Data lake - Data Frames - OLAP - Data Extracting - Data Integration - Data Normalization and Cleaning - Data Validation - ETL processes - Programming platform - Machine Learning - Visualization and operational tools - Algorithms (R) - Business Intelligence platform - - - Big Data Observatory - Big Data Startup - Data Scientist Challenges - Connect with Kaggle - Identification of BD leaders per area - Change Management Program - BD Acceleration Program - BD Communication Agile Framework
  • 48. 48 Big Data Terms Algorithms: Mathematical formulas or statistical processes used to analyze data. These are used in software to process and analyze any input data. Analytics: The process of drawing conclusions based on raw information through analysis, otherwise meaningless data and numbers can be transformed into something useful. Descriptive Analytics: Condensing big numbers into smaller pieces of information. This is similar to summarizing the data story. Predictive Analytics: Studying recent and historical data, analysts are now able to make predictions about the future. Prescriptive Analytics: Finally, having a solid prediction for the future, analysts can prescribe a course of action. This turns data into action and leads to real-world decisions. DaaS: Data-as-a-service treats data as a product. DaaS providers use the cloud to give on-demand access of data to customers. This allows companies to get high quality data quickly. Big Data Fundamentals
  • 49. 49 Big Data Terms Data Mining: Data miners explore large sets of data to find patterns and insight. This is a highly analytical process that emphasizes making use of large datasets. Machine Learning: An incredibly cool method of data analysis, machine learning automates analytical model building and relies on a machine’s ability to adapt. Using algorithms, models actively learn and better themselves each time they process new data. SQL: Also known as Structured Query Language, this is used for the managing and stream processing of data. It is used to communicate with and perform tasks on a database. Standard commands include “Insert,” “Update,” “Delete,” “Create,” and “Drop.” Data appears in a relational table with rows and columns. R: R is a horribly named programming language that works with statistical computing. It is considered one of the more important and most popular languages in data science. Big Data Fundamentals
  • 50. Success Cases of BD in FMCG
  • 58. Nombre de Sección | Nombre de Subsección | 58 Business Benefits IBM Research 2016 Better strategic decisions 69% Improved Operations 54% Customer Understanding 52% Cost Reductions 47%
  • 59. 59Impact of Big Data Enables Well Informed Decions 63% Reduces Wasted Resources 57% Predicts Risk of Downtime 56% Predicts Needs for Repair 51% Detects Security Issues 47% Improves Supply Chain Management 46% Predicts Workload 43% Forecasts Staffing Needs 33% Business Benefits IBM Research 2016
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