Personal Information
Organização/Local de trabalho
Kent, Ohio United States
Cargo
Director of Annual Giving
Sobre
Albert D. Melfo currently serves as Director of Annual Giving for Kent State University, in Kent, Ohio, where he is responsible for planning and implementing the University’s multi-channel centralized annual giving program.
Melfo is the author of "Scripting and Training for Effective Fundraising Calls," (published in 2011 by Academic Impressions). This 41-page monograph provides a hands-on, structured guide to training callers to make effectively fundraising calls. The paper discusses training techniques, the five stages of an effective call, and tried and true methods for coaching callers to respond to prospect concerns and objections. Additionally, Melfo has been a presenter at the ...
Marcadores
management
training
fund raising
telefund
fundraising
telemarketing
direct marketing
staff development
performance
morale
accountability
motivation
phonathon
non profit
telmarketing
phone center
annual giving
Ver mais
Apresentações
(3)Documentos
(2)Personal Information
Organização/Local de trabalho
Kent, Ohio United States
Cargo
Director of Annual Giving
Sobre
Albert D. Melfo currently serves as Director of Annual Giving for Kent State University, in Kent, Ohio, where he is responsible for planning and implementing the University’s multi-channel centralized annual giving program.
Melfo is the author of "Scripting and Training for Effective Fundraising Calls," (published in 2011 by Academic Impressions). This 41-page monograph provides a hands-on, structured guide to training callers to make effectively fundraising calls. The paper discusses training techniques, the five stages of an effective call, and tried and true methods for coaching callers to respond to prospect concerns and objections. Additionally, Melfo has been a presenter at the ...
Marcadores
management
training
fund raising
telefund
fundraising
telemarketing
direct marketing
staff development
performance
morale
accountability
motivation
phonathon
non profit
telmarketing
phone center
annual giving
Ver mais