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Chapter 1. 
Elements of Good 
Health Insurance 
Coverage 
8
Whether offered through an employer, 
purchased individually, Medicare, or other 
government programs, understanding 
your health insurance coverage is vital to 
maximizing the services you receive. 
However, with the wide range of 
coverage available, weighing the pros and 
cons of different plans can seem 
impossible. 
9 
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“! 10 
you buy health 
insurance in case you 
get sick—not in case 
you stay healthy. 
The most obvious feature of any policy is the premium. Many people look for the 
cheapest health-care coverage available. Just as important, however, is the 
comprehensiveness of the coverage. Often, there is a direct tradeoff between the cost 
of health insurance and the level of protection it provides. As you weigh this tradeoff, 
keep in mind: you buy health insurance in case you get sick—not in case you stay 
healthy. Many people who declare bankruptcy because of high medical bills have health 
insurance. Buying inadequate coverage can be risky.
Key Questions to Ask 
To evaluate how well a health 
insurance policy might 
protect you when you need it 
most, ask yourself the 
following key questions. 
11 
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1. What se?rvices are! covered? 
12
Look at the list of benefits and services the policy covers 
to see whether it includes the basics, such as: 
ü Hospital and doctor care.! 
ü Lab tests.! 
ü Medical equipment.! 
ü Prescription drugs.! 
ü Rehabilitation following acute illness or 
injury (for example, physical therapy 
after a car accident).! 
ü Rehabilitation following a diagnosis of a 
chronic or long term condition (for 
example, speech therapy for a child 
with a developmental delay)! 
ü Mental health care.! 
13 
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2. Are there ?any lifetime or 
annual limits to coverage? 
! 14
Many policies have a lifetime limit on 
covered benefits—for example, $1 million or 
higher. Lifetime limits on the dollar value of essential 
health benefits are prohibited under the Affordable 
Care Act for plan years beginning September 23, 
2010. However, plans may still apply lifetime per-beneficiary 
limits on any “non-essential” health 
benefits and benefits may be entirely excluded for a 
condition without being subject to lifetime limit 
rules. So, what services are considered “non-essential”? 
You would be surprised. This is a 
GREAT question to ask when you are shopping 
plans. 
3 
15 
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Some plans may have an annual maximum on 
covered care. As you consider these maximums, 
remember that care for a serious illness (such as a 
heart attack or cancer diagnosis) or traumatic injury 
could easily cost $100,000 or more. Look also for 
limits on covered services, especially those that will 
leave you without coverage for catastrophic health-care 
costs. For example, some policies may only 
cover four doctor visits per year, only $5,000 for 
chemotherapy, or only $800 per year for prescription 
drugs. These policies could leave you facing tens of 
thousands in medical bills if you become seriously ill. 
1 
in 
10 
cancer patients 
spend more than 
$18,000 
in out-of-pocket 
costs in a yeara 
16 
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Most plans have a limit to how many therapy visits (physical 
therapy, occupational therapy, speech language pathology, 
rehabilitative therapy, mental health visits, etc.) a patient may 
have in a year. Think about that while you read this staggering 
statistic: The Autism Society cites estimates of $3.2 million for 
the lifetime costs of such care. Therapies for children with autism 
can cost $40,000 to $50,000 per year and caring for an adult 
with autism in a supported residential setting can cost $50,000 
to $100,000 per year. 
4 
17
3. Are The?re Any Ex!clusions? 
18
An insurance contract may exclude coverage of some 
types of claims in advance. Review the list of items and 
services that are excluded from coverage. As we see an 
increase in music therapy reimbursement, we also see 
an increase in music therapy exclusions in new benefit 
plans. There could also be exclusions that apply 
specifically to you or your family members. Many policies 
specifically exclude claims related to autism spectrum 
diagnoses, or developmental delays. Other policies 
temporarily exclude services relating to a medical 
condition you have now or had in the past. Some 
policies add riders (amendments) that permanently 
exclude services relating to your specific condition or the 
organ system or body part it affects. 
5 
19
" " " 
Some coverage limits will be harder to recognize or 
evaluate. For example, most policies restrict coverage for 
prescription drugs to those on a formulary (approved list). 
You can ask the insurer if drugs you take are on the formulary, 
though often the lists are not made public. The insurer should at least disclose 
20 
whether exceptions can be made if patients need a drug not on the formulary. Other 
care, such as surgery, mental health care, or rehabilitative therapies (including music 
therapy) may require prior authorization to be covered. A policy should state whether 
prior authorization is required, but generally consumers will not be able to tell ahead 
of time whether prior authorization will be granted. You may want to contact your 
state insurance department to find out how many complaints have been lodged 
against an insurer for refusing to authorize care. 
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Make sure that your pre-existing and/or high risk 
diagnoses are not excluded from the insurance plans 
you are shopping. Also, make sure that there are no 
exclusions on the services you seek, 
like music therapy! 
21
4. From Wh?om Can !I Get Care? 
22
Most private health insurance policies have networks of hospitals, doctors, pharmacies, 
and other health-care providers. Depending on the type of policy purchased, care may 
be covered only when received from a network provider. Traditional HMOs (health 
maintenance organizations) restrict coverage in this way. Other policies give you a 
choice of receiving care within or outside their provider network, although the portion of 
health costs covered by insurance may be a little lower for out-of-network care. Plans 
like these may be called PPOs (preferred provider organizations) or POS (point-of-service 
plans). Whatever the acronym, review the list of participating providers. If staying 
with your current doctors is important to you, check to see if they are included. In 
addition, look for names of other respected physicians—such as cardiologists, 
surgeons, and oncologists—even if you may not need them today, as another indication 
of the protection the health plan offers. 
HMO 
PPO 
POS 
23
Unfortunately, at this time, music therapists are not considered in-network providers for 
any insurance company or plan. It is our hope that as we increase awareness and 
access to the growing body of research supporting the use of music therapy with 
specific populations, music therapy will be considered for in-network credentialing with 
most insurance providers. In addition, the joint AMTA/CBMT State Recognition 
Operational Plan is currently providing guidance to state task force groups as they seek 
professional recognition in their state. 
24 
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5. How Much ?Will ! I Pay for 
Covered Services? 
25
Most policies impose an annual deductible—an initial 
amount of costs you must pay as a family and/or individual 
before the insurance will reimburse claims. Usually, choosing 
a higher deductible will result in a lower monthly premium. 
The deductible might not apply to all covered services, such 
as preventive care. Some policies have separate deductibles 
for certain services, such as hospital care or prescription 
drugs. In addition, insurance will typically require you to pay 
for a portion of covered services after you’ve met your 
deductible. Co-payments (flat dollar fees, such as $25 per 
visit) or coinsurance (a percentage of covered charges, such 
as 20%) may apply. What you pay for covered services may 
depend on whether you seek care in or outside the insurer’s 
provider network and how much the provider is willing to 
discount fees for prompt payment. 
$ 
26
Increasingly, health insurance policies have tiered (multiple levels of) cost 
sharing. The deductible, co-pays, and co-insurance that apply depend on 
the particular item or service you need or the type of provider you see. For 
example, a policy might charge a $10 copay for generic drugs, a $50 co-pay 
for some brand name drugs, and 50% co-insurance for very expensive 
injectable drugs (to treat diabetes or multiple sclerosis, for example). Care in 
community hospitals may be subject to a co-pay of $250, while care in 
specialized academic medical centers may be subject to 20% co-insurance. 
27 
6
It is important that a policy have an annual out-of-pocket maximum, or limit on what 
you will pay for covered care. Without this cap, you could end up paying most of the 
cost of a catastrophic illness or long term disability. Also keep in mind, even if there is a 
cap, not all costs may apply to this out-of-pocket limit. Co-pays for prescriptions, for 
example, often do not count against the out-of pocket limit. In addition, the policy 
probably won’t limit the amount you have to pay for doctor or hospital fees beyond a 
level recognized as reasonable by the health insurer. 
Some policies impose a cap on what they will reimburse for certain kinds of health 
care. For example, a policy that pays no more than $650 per day for hospital care or 
$20 per unit of occupational therapy could leave the policyholder owing thousands of 
dollars in medical bills. 
28 
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Just like your auto and home owners insurance, health insurance companies 
will not reimburse out of network health claims like music therapy before the 
member and/or their family meet their annual out of network deductible. 
29 
7
6. Is the P?olicy Ren!ewable? 
30
Not all health insurance sold to individuals is guaranteed 
renewable. If you buy your own health insurance, it is 
important to get coverage that is renewable, meaning 
you have the right to continue the policy as long as you 
pay your premiums, even if your health status or the 
health status of a family member changes. Even if a 
policy is guaranteed renewable, the price of coverage 
can increase from year to year. Ask the insurer or agent 
about renewal premiums. In particular, ask whether 
renewal premiums are based on how long you’ve been 
covered under the policy. So-called durational rating 
discourages consumers from renewing coverage. Also, 
ask whether premiums will increase if you make a lot of 
claims under the policy. 
31 
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" " " " " 
As the name implies, short-term 
policies offer coverage only for a limited time 
32 
(for six months, for example). The policy can be renewed, but usually just 
a few times and only at the insurer’s option. A key reason why short-term policies tend 
to be cheaper is that insurers don’t have to continue coverage after you or a family 
member gets sick. If you make a claim, the insurer can, and probably will, refuse to 
renew coverage. Short-term policies can help bridge a gap in insurance coverage and 
may be an option if you are very certain another, more stable source of coverage will be 
available in the near future. However, these policies should not be mistaken for 
comprehensive health insurance that is guaranteed renewable. (Britton, 2004) 
Share this guide!!
It can be a challenge to find coverage that meets your healthcare needs 
and fits your budget. Health insurance that covers more tends to cost 
more. Do your best to balance the cost (monthly premium) of a policy 
against the protection it offers. Try to determine what you will have to pay 
for covered services (deductible, co-insurance, co-pays, out-of-pocket 
limit). Also estimate costs for non-covered care (services excluded or 
limited by the policy) and charges (fees above what the plan recognizes). 
Avoid policies that do not have some kind of maximum out-of-pocket 
limit on covered charges. 
In summary! 
33
Image Credits 
Cover: Caduceus image – Wikipedia Commons (Pulmonological) 
http://commons.wikimedia.org/wiki/File:Caduceus_1924.svg 
1. Flickr user Images_of_Money - 
http://www.flickr.com/photos/59937401@N07/6127240700/sizes/m/in/photostream/ 
2. Visual Pharm - h"p://www.visualpharm.com/ 
3. Flickr 
User 
dlofink 
-­‐ 
h"p://www.flickr.com/photos/lofink/4399899417/sizes/m/in/photostream/ 
4. Flickr 
User 
401(K)2013 
-­‐ 
h"p://bit.ly/HrABKq 
5. Flickr 
user 
Horia 
Varian 
-­‐ 
h"p://bit.ly/1gntstB 
6. Flickr 
user 
StressedTechnician 
-­‐ 
h"p://bit.ly/1cIjnCS 
7. Wikipedia 
Commons 
(Shuets 
Udono) 
h"p://en.wikipedia.org/wiki/File:Japanese_car_accident_blur.jpg 
8. Visual Pharm - h"p://www.visualpharm.com/ 
9. Wikipedia 
Commons 
(Crimfants) 
h"p://en.wikipedia.org/wiki/File:Crying-­‐girl.jpg 
10. Visual Pharm - h"p://www.visualpharm.com/ 
11. Flickr 
User 
calebdcochran 
-­‐ 
h"p://www.flickr.com/photos/44563197@N00/6109268047/sizes/l/in/photostream/ 
12. Wikipedia 
Commons 
(Lokal_Profil) 
h"p://commons.wikimedia.org/wiki/File:Blank_US_Map,_Mainland_with_no_States.svg 
13. Flickr 
User 
Victor1558 
-­‐ 
h"p://bit.ly/1b0urKj 
14. Flickr 
User 
photosteve101 
-­‐ 
h"p://bit.ly/1a3qx4c 
15. Wikipedia 
Commons 
(connor.carey) 
h"p://en.wikipedia.org/wiki/File:Georgia-­‐state-­‐capitol.jpg 
16. Flickr 
User 
Hitchster 
-­‐ 
h"p://www.flickr.com/photos/hitchster/5504806327/sizes/o/in/photostream/ 
90 
The George Center for Music Therapy, Inc.

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Ultimate Guide Excerpt

  • 1. Chapter 1. Elements of Good Health Insurance Coverage 8
  • 2. Whether offered through an employer, purchased individually, Medicare, or other government programs, understanding your health insurance coverage is vital to maximizing the services you receive. However, with the wide range of coverage available, weighing the pros and cons of different plans can seem impossible. 9 Share this guide!!
  • 3. “! 10 you buy health insurance in case you get sick—not in case you stay healthy. The most obvious feature of any policy is the premium. Many people look for the cheapest health-care coverage available. Just as important, however, is the comprehensiveness of the coverage. Often, there is a direct tradeoff between the cost of health insurance and the level of protection it provides. As you weigh this tradeoff, keep in mind: you buy health insurance in case you get sick—not in case you stay healthy. Many people who declare bankruptcy because of high medical bills have health insurance. Buying inadequate coverage can be risky.
  • 4. Key Questions to Ask To evaluate how well a health insurance policy might protect you when you need it most, ask yourself the following key questions. 11 Share this guide!!
  • 5. 1. What se?rvices are! covered? 12
  • 6. Look at the list of benefits and services the policy covers to see whether it includes the basics, such as: ü Hospital and doctor care.! ü Lab tests.! ü Medical equipment.! ü Prescription drugs.! ü Rehabilitation following acute illness or injury (for example, physical therapy after a car accident).! ü Rehabilitation following a diagnosis of a chronic or long term condition (for example, speech therapy for a child with a developmental delay)! ü Mental health care.! 13 Share this guide!!
  • 7. 2. Are there ?any lifetime or annual limits to coverage? ! 14
  • 8. Many policies have a lifetime limit on covered benefits—for example, $1 million or higher. Lifetime limits on the dollar value of essential health benefits are prohibited under the Affordable Care Act for plan years beginning September 23, 2010. However, plans may still apply lifetime per-beneficiary limits on any “non-essential” health benefits and benefits may be entirely excluded for a condition without being subject to lifetime limit rules. So, what services are considered “non-essential”? You would be surprised. This is a GREAT question to ask when you are shopping plans. 3 15 Share this guide!!
  • 9. Some plans may have an annual maximum on covered care. As you consider these maximums, remember that care for a serious illness (such as a heart attack or cancer diagnosis) or traumatic injury could easily cost $100,000 or more. Look also for limits on covered services, especially those that will leave you without coverage for catastrophic health-care costs. For example, some policies may only cover four doctor visits per year, only $5,000 for chemotherapy, or only $800 per year for prescription drugs. These policies could leave you facing tens of thousands in medical bills if you become seriously ill. 1 in 10 cancer patients spend more than $18,000 in out-of-pocket costs in a yeara 16 Share this guide!!
  • 10. Most plans have a limit to how many therapy visits (physical therapy, occupational therapy, speech language pathology, rehabilitative therapy, mental health visits, etc.) a patient may have in a year. Think about that while you read this staggering statistic: The Autism Society cites estimates of $3.2 million for the lifetime costs of such care. Therapies for children with autism can cost $40,000 to $50,000 per year and caring for an adult with autism in a supported residential setting can cost $50,000 to $100,000 per year. 4 17
  • 11. 3. Are The?re Any Ex!clusions? 18
  • 12. An insurance contract may exclude coverage of some types of claims in advance. Review the list of items and services that are excluded from coverage. As we see an increase in music therapy reimbursement, we also see an increase in music therapy exclusions in new benefit plans. There could also be exclusions that apply specifically to you or your family members. Many policies specifically exclude claims related to autism spectrum diagnoses, or developmental delays. Other policies temporarily exclude services relating to a medical condition you have now or had in the past. Some policies add riders (amendments) that permanently exclude services relating to your specific condition or the organ system or body part it affects. 5 19
  • 13. " " " Some coverage limits will be harder to recognize or evaluate. For example, most policies restrict coverage for prescription drugs to those on a formulary (approved list). You can ask the insurer if drugs you take are on the formulary, though often the lists are not made public. The insurer should at least disclose 20 whether exceptions can be made if patients need a drug not on the formulary. Other care, such as surgery, mental health care, or rehabilitative therapies (including music therapy) may require prior authorization to be covered. A policy should state whether prior authorization is required, but generally consumers will not be able to tell ahead of time whether prior authorization will be granted. You may want to contact your state insurance department to find out how many complaints have been lodged against an insurer for refusing to authorize care. Share this guide!!
  • 14. Make sure that your pre-existing and/or high risk diagnoses are not excluded from the insurance plans you are shopping. Also, make sure that there are no exclusions on the services you seek, like music therapy! 21
  • 15. 4. From Wh?om Can !I Get Care? 22
  • 16. Most private health insurance policies have networks of hospitals, doctors, pharmacies, and other health-care providers. Depending on the type of policy purchased, care may be covered only when received from a network provider. Traditional HMOs (health maintenance organizations) restrict coverage in this way. Other policies give you a choice of receiving care within or outside their provider network, although the portion of health costs covered by insurance may be a little lower for out-of-network care. Plans like these may be called PPOs (preferred provider organizations) or POS (point-of-service plans). Whatever the acronym, review the list of participating providers. If staying with your current doctors is important to you, check to see if they are included. In addition, look for names of other respected physicians—such as cardiologists, surgeons, and oncologists—even if you may not need them today, as another indication of the protection the health plan offers. HMO PPO POS 23
  • 17. Unfortunately, at this time, music therapists are not considered in-network providers for any insurance company or plan. It is our hope that as we increase awareness and access to the growing body of research supporting the use of music therapy with specific populations, music therapy will be considered for in-network credentialing with most insurance providers. In addition, the joint AMTA/CBMT State Recognition Operational Plan is currently providing guidance to state task force groups as they seek professional recognition in their state. 24 Share this guide!!
  • 18. 5. How Much ?Will ! I Pay for Covered Services? 25
  • 19. Most policies impose an annual deductible—an initial amount of costs you must pay as a family and/or individual before the insurance will reimburse claims. Usually, choosing a higher deductible will result in a lower monthly premium. The deductible might not apply to all covered services, such as preventive care. Some policies have separate deductibles for certain services, such as hospital care or prescription drugs. In addition, insurance will typically require you to pay for a portion of covered services after you’ve met your deductible. Co-payments (flat dollar fees, such as $25 per visit) or coinsurance (a percentage of covered charges, such as 20%) may apply. What you pay for covered services may depend on whether you seek care in or outside the insurer’s provider network and how much the provider is willing to discount fees for prompt payment. $ 26
  • 20. Increasingly, health insurance policies have tiered (multiple levels of) cost sharing. The deductible, co-pays, and co-insurance that apply depend on the particular item or service you need or the type of provider you see. For example, a policy might charge a $10 copay for generic drugs, a $50 co-pay for some brand name drugs, and 50% co-insurance for very expensive injectable drugs (to treat diabetes or multiple sclerosis, for example). Care in community hospitals may be subject to a co-pay of $250, while care in specialized academic medical centers may be subject to 20% co-insurance. 27 6
  • 21. It is important that a policy have an annual out-of-pocket maximum, or limit on what you will pay for covered care. Without this cap, you could end up paying most of the cost of a catastrophic illness or long term disability. Also keep in mind, even if there is a cap, not all costs may apply to this out-of-pocket limit. Co-pays for prescriptions, for example, often do not count against the out-of pocket limit. In addition, the policy probably won’t limit the amount you have to pay for doctor or hospital fees beyond a level recognized as reasonable by the health insurer. Some policies impose a cap on what they will reimburse for certain kinds of health care. For example, a policy that pays no more than $650 per day for hospital care or $20 per unit of occupational therapy could leave the policyholder owing thousands of dollars in medical bills. 28 Share this guide!!
  • 22. Just like your auto and home owners insurance, health insurance companies will not reimburse out of network health claims like music therapy before the member and/or their family meet their annual out of network deductible. 29 7
  • 23. 6. Is the P?olicy Ren!ewable? 30
  • 24. Not all health insurance sold to individuals is guaranteed renewable. If you buy your own health insurance, it is important to get coverage that is renewable, meaning you have the right to continue the policy as long as you pay your premiums, even if your health status or the health status of a family member changes. Even if a policy is guaranteed renewable, the price of coverage can increase from year to year. Ask the insurer or agent about renewal premiums. In particular, ask whether renewal premiums are based on how long you’ve been covered under the policy. So-called durational rating discourages consumers from renewing coverage. Also, ask whether premiums will increase if you make a lot of claims under the policy. 31 Share this guide!!
  • 25. " " " " " As the name implies, short-term policies offer coverage only for a limited time 32 (for six months, for example). The policy can be renewed, but usually just a few times and only at the insurer’s option. A key reason why short-term policies tend to be cheaper is that insurers don’t have to continue coverage after you or a family member gets sick. If you make a claim, the insurer can, and probably will, refuse to renew coverage. Short-term policies can help bridge a gap in insurance coverage and may be an option if you are very certain another, more stable source of coverage will be available in the near future. However, these policies should not be mistaken for comprehensive health insurance that is guaranteed renewable. (Britton, 2004) Share this guide!!
  • 26. It can be a challenge to find coverage that meets your healthcare needs and fits your budget. Health insurance that covers more tends to cost more. Do your best to balance the cost (monthly premium) of a policy against the protection it offers. Try to determine what you will have to pay for covered services (deductible, co-insurance, co-pays, out-of-pocket limit). Also estimate costs for non-covered care (services excluded or limited by the policy) and charges (fees above what the plan recognizes). Avoid policies that do not have some kind of maximum out-of-pocket limit on covered charges. In summary! 33
  • 27. Image Credits Cover: Caduceus image – Wikipedia Commons (Pulmonological) http://commons.wikimedia.org/wiki/File:Caduceus_1924.svg 1. Flickr user Images_of_Money - http://www.flickr.com/photos/59937401@N07/6127240700/sizes/m/in/photostream/ 2. Visual Pharm - h"p://www.visualpharm.com/ 3. Flickr User dlofink -­‐ h"p://www.flickr.com/photos/lofink/4399899417/sizes/m/in/photostream/ 4. Flickr User 401(K)2013 -­‐ h"p://bit.ly/HrABKq 5. Flickr user Horia Varian -­‐ h"p://bit.ly/1gntstB 6. Flickr user StressedTechnician -­‐ h"p://bit.ly/1cIjnCS 7. Wikipedia Commons (Shuets Udono) h"p://en.wikipedia.org/wiki/File:Japanese_car_accident_blur.jpg 8. Visual Pharm - h"p://www.visualpharm.com/ 9. Wikipedia Commons (Crimfants) h"p://en.wikipedia.org/wiki/File:Crying-­‐girl.jpg 10. Visual Pharm - h"p://www.visualpharm.com/ 11. Flickr User calebdcochran -­‐ h"p://www.flickr.com/photos/44563197@N00/6109268047/sizes/l/in/photostream/ 12. Wikipedia Commons (Lokal_Profil) h"p://commons.wikimedia.org/wiki/File:Blank_US_Map,_Mainland_with_no_States.svg 13. Flickr User Victor1558 -­‐ h"p://bit.ly/1b0urKj 14. Flickr User photosteve101 -­‐ h"p://bit.ly/1a3qx4c 15. Wikipedia Commons (connor.carey) h"p://en.wikipedia.org/wiki/File:Georgia-­‐state-­‐capitol.jpg 16. Flickr User Hitchster -­‐ h"p://www.flickr.com/photos/hitchster/5504806327/sizes/o/in/photostream/ 90 The George Center for Music Therapy, Inc.