1. Organization Behaviour
The 7 Habits Of Highly Effective
People

2. About the Author and Book
o Late STEPHEN R. COVEY, MBA from Harvard, doctorate
degree from Brigham Young University
o Co-founder and vice chairman of Franklin Covey
o International Entrepreneur of the Year Award
o Published in 1989.
o Sold over 25 millions copies (38 languages)
o Most Influential Business Book of the 20th & 21st Century.

3. Common deep personal & professional
problems
•How to reach the career goals set without losing personal and
family life ?
•How can I keep a promise I make to myself ?
•How can one really congratulate a friend enthusiastically for
achieving some degree of success & recognition without eating his
heart out ?
•There's so much to do & there's never enough time. How can I
manage my life effectively ?

4. Habit 1
Be Proactive
“I know of no more encouraging
fact
then the unquestionable ability of
man
to elevate his life by conscious
endeavor.”

5. Habit 1
Be Proactive
o
o
o
o
o
o
Proactivity is the habit of personal vision.
You can either be proactive or reactive.
Don’t wait for events.
Plan well in advance.
Taking decisions in a timely fashion.
Taking responsibility.
 The Four Human Endowments:
• Self-Awareness
• Imagination
• Conscience
• Independent Will

6. Habit 1
Be Proactive

7. Habit 2
BEGIN WITH THE END IN MIND
“What lies behind us and what lies before us
are tiny matters
compared to what lies within us.”
To Begin with the End in Mind means to
start with a clear understanding of your
destination.

8. Habit 2
BEGIN WITH THE END IN MIND
 All Things Are Created Twice
 All things are created twice: the mental or first creation, and the physical or second
creation
 I will create results mentally before beginning any activity.
 leadership is the first creation. Management is the second creation,
 Using Your Whole Brain
 the two unique human endowments that enable us to practice Habit 2 -- imagination
and conscience -- are primarily functions of the right side of the brain.
 Expand Perspective
 Visualization and Affirmation
 A Personal Mission Statement
 It describes what we want to be (character) and to do (achievements)
 You could call a personal mission statement a sort of written constitution - its power
lies in the fact that it’s fundamentally changeless.
 The key to living with change is retaining a sense of who you are and what you
value.

9. Habit 3
Put First Things First
“Things which matter most must never be
at the mercy of things which matter
least.”

10. Habit 3
Put First Things First
PRINCIPLE OF PERSONAL MANAGEMENT
THE POWER OF INDEPENDENT WILL
Facilitates effective self management
Focuses on ability to act rather than to be acted upon
Measured by integrity i.e. the values we place on ourselves
Emphasizes on “TO WALK OUR TALK”

11. TIME MANAGEMENT
MATRIX
I
.
.
.
II
Crisis
Pressing problems
Deadline-driven projects,
meetings, preparations
.
.
.
.
.
.
.
Preparation
Prevention
Values clarification
Planning
Relationship building
True re-creation
Empowerment
IV
.
Not Important
III
.
.
.
.
.
.
.
.
.
.
Interruptions, some
phone calls
Some mail, some reports
Some meetings
Many proximate,
pressing matters
Many popular activities
Trivia, busywork
Some phone calls
Time wasters
“Escape” activities
Irrelevant mail
Excessive TV

12. Habit 4
THINK WIN/WIN
“We have committed the golden rule of
memory
Let us now commit it to life.”

13. Habit 4
THINK WIN/WIN
Emotional Bank – A metaphor that describe the amount
of trust that’s been built up in a relationship and the
feeling of safeness that you
Six Major Deposits
 Understanding the individuals
 Attending to little things
 Keeping commitments
 Clarifying expectations
 Showing personal integrity
 Apologizing sincerely when you make a withdrawal

14. Habit 4
THINK WIN/WIN

15. Habit 5
SEEK FIRST TO UNDERSTAND THEN
TO BE UNDERSTOOD
“The heart has its own reasons which
reason knows not of.”

16. Habit 5
SEEK FIRST TO UNDERSTAND THEN
TO BE UNDERSTOOD
Principles of Empathic Communication
Levels for Listening
•Ignoring
•Practice pretending
•Practice selective listening
•Attentive listening
•Empathetic listening

17. Seek first to understand- Empathic listening
•Gets inside another person’s frame of reference.
•Deep understanding of the problem first.
•10% -words ,30%- sound and 60%- body language
•It gives a person “Psychological Air”.
•It is diagnosing before prescribing
Then seek to be understood:•Requires high level of courage
•Equally critical in reaching win/win solutions.

18. Habit 6
Synergize
“I take as my guide the hope of a saint:
in crucial things, unity
in important things, diversity
in all things, generosity.”

19. Principles of Creative
Cooperation
 Synergy takes place when two or more
people
 produce more together than the sum of
what
 they could have produces separately.
 “The whole is greater than the sum of its
parts”
0

20. BLOCKS TO SYNERGY
ANGRY
JEALOUSY
ANIEXITY
EGO
DEFENSIVE
MANIPULATIVE
JELOUSY
LOW-TRUST
FEAR
PROTECTIVENES
S

21. LEVELS OF COMMUNICATION
High
Synergistic (Win/Win)
TRUST
Respectful (Compromise)
Defensive (Win/Lose or Lose/Lose)
Low
Low
COOPERATION
21
High

22. CELEBRATE
VALUE
ACCEPT
TOLERATE

23. Habit 7
Sharpen The Saw
“Sometimes when I consider what
tremendous
consequences come from little
things…
I am tempted to think…
there are no little things.”

24. Habit 7
Sharpen The Saw
Principal of balanced self-renewal
Four dimensions of renewal
 Physical dimensional
 Spiritual dimensional
 Mental dimensional
 Social/emotional dimensional

25. Conclusion
• You probably should read this book once a year because the
principles in it are eternal.
• They’re things that don’t change. As a matter of fact, this is
exactly what Stephen says in the book.
• He says that the foundation of growth and success is not about
personality and the things that change overnight.
• It’s about character and things that are stable and foundational.
He’s talking about truth here, in our opinion.

26. Why to read this book
• Does not target any specific reader group
• Conversely, fluidity of the language ensures that this is
easily read by anyone
• Demonstrates personal success with practical examples
of real life situations
We are what we repeatedly do.
Excellence, then, is not an act, but a habit.
-- Aristotle