Informational handout distributed at a workshop given at the ACRL 2011 conference.

1. Workshop InformationAllison Cowgill, Head of Reference acowgill@csufresno.ed Amanda Dinscore, Public Services Librarian adinscore@csufresno.eduPatrick Newell, AUL for Information Technology and Electronic Resources pnewell@csufresno.eduHenry Madden Library, California State University, Fresno This workshop will present the design, planning and implementation considerations of one library’s web usability study that was based on collaboration with faculty and students from the Anthropology and Education Departments. Attendees will draft their own research plans to identify ways to recruit potential collaborators, assess needs, create test activities, determine sample size, identify costs, and interpret and communicate results. Attendees will view excerpts of study videos to refine their own techniques for coding data. Presentation slides and documents available at: http://www.slideshare.net/adinscore Further ReadingCampbell, N. (2001). Usability Assessment of Library-Related Web Sites: Methods and Case Studies. Chicago, IL:American Library Association.Delcore, H.D., Mullooly, J. & Scroggins, M. (2009).The Library Study at Fresno State. Retrieved fromhttp://www.csufresno.edu/anthropology/ipa/TheLibraryStudy%28DelcoreMulloolyScroggins%29.pdfFoster, N. F., & Gibbons, S. (2007). Studying students: The Undergraduate Research Project at the University of Rochester. Chicago: Association of College and Research Libraries. Retrieved from http://docushare.lib.rochester.edu/docushare/dsweb/View/Collection-4436 Lehman, T. & Nikkel, T. (2004). Making Library Web Sites Usable: A LITA Guide. New York, NY: Neal SchumanPublishers. Norlin, E. & Winters, C. (2002). Usability Testing for Library Web Sites. Chicago, IL: American Library Association. Pickard, A. (2007). Research Methods in Information. London: Facet Publishing. Tullis, T. & Albert, B. (2008). Measuring the User Experience: Collecting, Analyzing and Presenting UsabilityMetrics. Burlington, MA: Morgan Kaufmann Publishers. Notes: <br />