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eHealth: Meanings, Scope, Scale &
          Successes
             Adesina Iluyemi
    Fellow, Royal Society of Medicine
         adesina.iluyemi@port.ac.uk
          University of Portsmouth
                      @
        Innogen, The Open University
            Milton Keynes, UK
                 13/06/2012
Meanings
• Multiple, Contested & Divergent Meanings (Pagliari et. al.
  2005)

   –   Reflects National & Regional Preferences
   –   Reflects academic & clinical professional inclinations
   –   Reflects the inherent complexity in practice
   –   Most are Functional & Techno-centric
   –   Most neglects social & organizational elements
Broad Definition
• “eHealth is an emerging field in the intersection of medical
  informatics, public health and business, referring to health
  services and information delivered or enhanced through the
  Internet and related technologies. In a broader sense, the
  term characterizes not only a technical development, but
  also a state-of-mind, a way of thinking, an attitude, and a
  commitment for networked, global thinking, to improve health
  care locally, regionally, and worldwide by using information
  and communication technology” (Eysenbach 2001)
Understanding Scope & Scale
Scope: Services & Applications
•   Telemedicine
•   Telehealth/Telemonitoring
•   mHealth
•   Telecare/ Home Telehealth
•   Electronic Health Record
•   Electronic Prescribing
•   Health Management Information System
•   mHealth
•   E-Learning
•   Laboratory Information System
•   Health Information Technology
Scope: Technologies
• Telecommunication
  – Connectivity- Fixed & Wireless
• Computing
  –   Desktop & Mobiles
  –   Videoconferencing
  –   Sensors
  –   Networks
• Medical
  – Imaging
  – Diagnostic
  – Therapeutic
Scales
• Current global explosion of:
   – Implementations
   – Innovations
• Rapidly evolving Landscapes
   –   Changing Demography
   –   Shifting Epidemiology
   –   Health System Constraints
   –   Disruptive Technologies
   –   Global Techno-economic changes
   –   Industrial Drivers
   –   Proactive National Government Policies
   –   Enabling International Cooperation
Small Scales: Uncertainty
• Pilots & Operation Globally in:
   – Hospitals
   – Clinics
   – Homes
• Scalability is a challenge
   – Especially in Developing Countries
• Socio-technological constraints
   –   Technological Incompatibility
   –   Usability
   –   Affordability
   –   Maintainability
   –   Sustainability
Large-Scale: Types
• Explosion of National Programmes
   – UK, US, Australia, Canada, Denmark, Norway, South Korea,
     Malaysia, South Africa et. cetera
• Formulation of National eHealth Policies
   – Uganda, Kenya, South Africa and EU countries
• Continental
   – Pan-African Telemedicine Network
   – EU-wide EHR System
Large-Scale: Complexity
• Boundary Spanners
  –   Ambitious
  –   Big
  –   Political
  –   Managerial
  –   Inter-organisational
  –   Territorial
  –   Technology-intensive
  –   Socio-technological
  –   Expensive
  –   Contentious
  –   Transformative?
Policy Debates: Successes
• Success is contested & ambiguous
   –   Multiple stakeholders
   –   Inherent complexity
   –   Clinical Expectations
   –   Political mandates
   –   Economic benefits
   –   Multiple Technologies
   –   Health System/service inertia


• Measuring success is challenging!
   – Divergent & plural expectations
Impact Measurements: Incoherence
• Process or Outcomes?
  –   Clinical Outcomes (Patients)
  –   Health Workers Acceptability & Utilisation
  –   Financial Inputs
  –   Innovation/Industrial Outputs/Inputs
  –   Societal Benefits/Risks
  –   Economic Benefits/Risks
  –   Commercial/Business Inputs/Outputs
• Uncertain & Contested Outcomes
• Policy Challenge
  – How to and what to measure?
Policy Implications
• Scope
  – Single or Multiple Services or Technologies?
  – Localised or Networked Systems?
  – Circumscribed or Distributed Implementations?
• Scale
  – Incremental or Big bang?
  – Service or Engineering project?
  – Short-term or Long-term?
• Success
  – ??????????
Conferences



• SIHI 2012, September, CHMI, University of
  Portsmouth
• Telemed & eHealth 2012, Royal Society of
  Medicine, November, London

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eHealth: meanings, scope, scale & successes

  • 1. eHealth: Meanings, Scope, Scale & Successes Adesina Iluyemi Fellow, Royal Society of Medicine adesina.iluyemi@port.ac.uk University of Portsmouth @ Innogen, The Open University Milton Keynes, UK 13/06/2012
  • 2. Meanings • Multiple, Contested & Divergent Meanings (Pagliari et. al. 2005) – Reflects National & Regional Preferences – Reflects academic & clinical professional inclinations – Reflects the inherent complexity in practice – Most are Functional & Techno-centric – Most neglects social & organizational elements
  • 3. Broad Definition • “eHealth is an emerging field in the intersection of medical informatics, public health and business, referring to health services and information delivered or enhanced through the Internet and related technologies. In a broader sense, the term characterizes not only a technical development, but also a state-of-mind, a way of thinking, an attitude, and a commitment for networked, global thinking, to improve health care locally, regionally, and worldwide by using information and communication technology” (Eysenbach 2001)
  • 5. Scope: Services & Applications • Telemedicine • Telehealth/Telemonitoring • mHealth • Telecare/ Home Telehealth • Electronic Health Record • Electronic Prescribing • Health Management Information System • mHealth • E-Learning • Laboratory Information System • Health Information Technology
  • 6. Scope: Technologies • Telecommunication – Connectivity- Fixed & Wireless • Computing – Desktop & Mobiles – Videoconferencing – Sensors – Networks • Medical – Imaging – Diagnostic – Therapeutic
  • 7. Scales • Current global explosion of: – Implementations – Innovations • Rapidly evolving Landscapes – Changing Demography – Shifting Epidemiology – Health System Constraints – Disruptive Technologies – Global Techno-economic changes – Industrial Drivers – Proactive National Government Policies – Enabling International Cooperation
  • 8. Small Scales: Uncertainty • Pilots & Operation Globally in: – Hospitals – Clinics – Homes • Scalability is a challenge – Especially in Developing Countries • Socio-technological constraints – Technological Incompatibility – Usability – Affordability – Maintainability – Sustainability
  • 9. Large-Scale: Types • Explosion of National Programmes – UK, US, Australia, Canada, Denmark, Norway, South Korea, Malaysia, South Africa et. cetera • Formulation of National eHealth Policies – Uganda, Kenya, South Africa and EU countries • Continental – Pan-African Telemedicine Network – EU-wide EHR System
  • 10. Large-Scale: Complexity • Boundary Spanners – Ambitious – Big – Political – Managerial – Inter-organisational – Territorial – Technology-intensive – Socio-technological – Expensive – Contentious – Transformative?
  • 11. Policy Debates: Successes • Success is contested & ambiguous – Multiple stakeholders – Inherent complexity – Clinical Expectations – Political mandates – Economic benefits – Multiple Technologies – Health System/service inertia • Measuring success is challenging! – Divergent & plural expectations
  • 12. Impact Measurements: Incoherence • Process or Outcomes? – Clinical Outcomes (Patients) – Health Workers Acceptability & Utilisation – Financial Inputs – Innovation/Industrial Outputs/Inputs – Societal Benefits/Risks – Economic Benefits/Risks – Commercial/Business Inputs/Outputs • Uncertain & Contested Outcomes • Policy Challenge – How to and what to measure?
  • 13. Policy Implications • Scope – Single or Multiple Services or Technologies? – Localised or Networked Systems? – Circumscribed or Distributed Implementations? • Scale – Incremental or Big bang? – Service or Engineering project? – Short-term or Long-term? • Success – ??????????
  • 14. Conferences • SIHI 2012, September, CHMI, University of Portsmouth • Telemed & eHealth 2012, Royal Society of Medicine, November, London