Ada Gonzalez is seeking a challenging position utilizing her experience in healthcare administration. She has a medical assistant certificate and is working towards an AOS degree in healthcare office administration from ASA College. Her experience includes roles as a custodian of medical records and billing customer service representative at TransCare Ambulance, a patient care coordinator at House Calls Home Care, and a document tracking supervisor at Revival Home Health Care. She has skills in areas such as ICD-10 coding, medical billing, HIPAA compliance, and Microsoft Office.
1. ADA GONZALEZ
1566 Sterling Place 3O Brooklyn, New York 11213
(347)-489-9848
agonzalez5319@gmail.com
OBJECTIVE
To obtain a challenging position utilizing my experience and skills with the opportunity for advancement.
EDUCATION
ASA College, Brooklyn, NY
Healthcare Office Administration AOS Degree in Progress, 2013 – Present
Mandl School of Allied Health, New York, NY,
Medical Assistant Certificate,August 2003
SKILLS
ICD – 10 CM/PCS, CPT
HIPAA Compliance
Medical Terminology
Records Organization and Management
Proficient in Phlebotomy, Urinary Analysis,and
Vital Signs
Excellent Communication and InterpersonalSkills
Expert in MS Word, Excel and Outlook
Fast Learner, Detail-Oriented, Excellent Customer
Service
Bilingual English/Spanish
EXPERIENCE
TransCare Ambulance Corporation Brooklyn, NY 10/14- Present
Custodian of Medical Records / Billing Customer Service Representative
Responsible for the processing and tracking of all medical records.
Maintain patient confidence by keeping patient records information confidential.
Made necessary telephone calls to patients,various insurance companies and legal supporting staffto bill Medicare, Medicaid,
Managed Care Plans, third Party Payers and Commercial Insurance companies in a timely basis.
Using coded data to produce and submit claims to insurance companies
Verifying patients’insurance coverage
Assisted billing department to ensure documentations were processed in accordance to Medicaid and Medicare guidelines.
House Calls Home Care, Brooklyn, NY 7/13- 9/14
Patient Care Coordinator
Responsible for scheduling of home health patients and coordination of clinician assignments.
Coordination of clinician and patient schedules utilizing computerized scheduling and home care software HHAeXchange.
Ability to develop strong rapport over the phone.
Maintains patient confidentiality and all HIPPA privacy requirements.
Attended required meetings and in-services
Ability to perform continuous detailed tasks with frequent interruptions.
Ability to adapt and apply guidelines and procedures.
Revival Home Health Care, Brooklyn, NY 10/08- 6/13
Document Tracking Supervisor
Responsible for the processing and tracking of all physician home care orders.
Trained and educated incoming employees in the policies and procedures of the company.
Made necessary telephone calls to physicians,supporting staffand patients to obtain signed orders on a timely basis.
Basic clerical work to input signed orders into Revival proprietary software.
Duplicated and mailed all correspondence related to patient care requiring an MD signature
Assisted billing department to ensure documentations were processed in accordance to Medicaid and Medicare guidelines
References Upon Request