Patty Sullivan with Burns & McDonnell shares their project performance results and how they achieved them. You will learn how to use processes, tools and reporting to consistently deliver successful projects to your clients. Also, hear key findings from an infrastructure industry study, including a sneak peek into the future of project controls and the impressive results being achieved on infrastructure projects around the world.

1. Show me the ROI –
concrete results from process improvement
With

2. Intro
Fireside chat with Burns & McDonnell
Aconex Demo
Q&A
Q&A
Agenda
Janet Poses
Patty Sullivan and Courtney Sherman
Ed Manzor
All

3. Why is process management so
important for construction?
• SIZE - As an industry, construction
accounts directly for 6% of global GDP –
World Economic Forum
• Growth - Volume of construction
output will grow by 85% to $15.5 trillion
worldwide by 2030 – PwC
• Opportunity - A 1% reduction in
costs would save the construction
industry approximately $100 USD billion
annually – McKinsey

4. Project growth trends
• Increased project data
• Growing numbers of workflows
• More team members
• Additional organizations

5. Big projects struggle
Effective process management can improve both cost and schedule
Percentage of projects exceeding budget and cycle time by over 10%
Source: Booz Allen Hamilton

6. What are main challenges to effective process improvement?
• Project centric approach
• Focus on engineering and construction innovation to the exclusion of
business innovation
• Disconnects between field and office
• Contract types

7. Process ROI examples

8. Tips to drive process improvement in your organization
“ROI orientation. Measuring
and communicating how new
technology will improve
construction…the positive
effects on cost, schedule, and
risk optimization—is the surest
way to build a compelling case
for adoption.”
McKinsey & Company –
Imagining construction’s
digital future
• Take a cross project approach to process
management
• Measure and share process performance metrics
• Provide tools and incentives to integrate field and
office
• Ensure contracts are structured to align with
process goals
• Implement processes which benefit the individual
as well as the project and the organization

9. Courtney Sherman
Director of Marketing – Americas
Aconex
Patty Sullivan
Project Manager
Burns & McDonnell
The ROI of process improvement

10. About Burns & McDonnell
• Engineering, architecture, construction, environmental and consulting
• Serve 10 industries
• Head quartered in Kansas City, Missouri
• 5,700 employees
• Fortune 100 best companies to work for 2017
Mission: “Make our clients successful”

11. Process improvement approaches and best practices
• Process prioritization
• Champions in each business group
• Understand current performance, challenges and goals
• Look for similarities across business units and practices
• Implement flexible technology
• Standardize similar processes across the business
• Meet the unique needs of individual practices

12. Burns & McDonnell and Aconex
• Field productivity
• Secure project-wide system
• Standardized configurable workflows
• Reporting and insights
• Iron clad audit trail

13. Challenges solved with Field Forms
• Management of complex specialized forms
• Incomplete data
• Manual paper processing
• Lack of cross project standardization
• Offline data

14. The benefits to Burns & McDonnell from Field Forms
• Accountability - did the work get done?
• Good adoption on pilot = capturing insights = risk mitigation
• Effortless change management without people even realizing it!
• Better client service -we can adapt to their forms

15. What advice would you give to organizations looking for
technology partners to help streamline their processes?
• Easily adaptable/configurable software
• Easy to use software – it won’t be used if it’s not easy
• Trusted partner – especially one that focuses on client service
• Stellar support for the whole project team

16. How do project controls improve process ROI?
• Constant visibility into project status
highlights potential issues for early
resolution
• Tracking performance by project phase and
discipline lets teams set realistic goals and
implement changes to achieve them
• Early and accurate information on cost
impacts enable better decision making
• Systems help eliminate human error in
administration. Results in fewer errors and
less rework

17. Gaining ROI from process improvement
Ed Manzor
Client Services Manager

18. Field
Inspections
Connecting teams project-wide
OperateConstructDesignBidPlan
Document
Control
RFIs &
Change Orders
Bidding &
Tenders
Workflows &
Approvals
BIM
Collaboration
Submittals Handover to
Operations
Cost
Management
Dashboards
& Reporting
In projects executed
on the platform
$1+
trillion
Documents managed
with complete auditability
1.2+
billion
User organizations
Interfacing efficiently
60+
thousand

19. • Use your own form
• Customize by business unit or project type
• Fill in from lap top, tablet or phone
• Auto fill specific fields
• Easily report on inspection status
Paperless Inspections with Field Forms

20. Insights demonstrate value
Portfolio
Project
Process
Tasks

21. Every project member on a connected
platform with a single view
Project-wide Collaboration
Line-of-sight into issues
Early Warnings & Predictive Insights
Unified project controls for a single
view of project performance
Integrated Project Controls
Connected Cost: Measure performance with confidence
A modern collaborative project controls solution integrating cost, schedule, contracts & project information portfolio-wide.

22. Demo: The ROI of process improvement
• Overview
• Configurable workflows
• Field productivity
• Reporting and insights
• Cost
We presented a live Aconex demo. Please view your demo at aconex.com/Demo.

23. The ROI of process improvement
• Overview
• Standardize as much as you
can, then customize
• Tie office and field processes
together
• Use reporting to assess
project health, set goals and
provide insights
• Understand the cost impacts
of decisions

24. Nine of the top 10
global EPCs
23 of ENR’s top 25
global design firms
Every Fortune 500
construction and
engineering firm
More successful projects delivered than any other platform,
industry-wide

25. Q&A with our speaker
Courtney Sherman
Director of Marketing – Americas
Aconex
Patty Sullivan
Project Manager
Burns & McDonnell
Ed Manzor
Sr. Client Services Manager
Aconex

26. Our thanks to Patty, Courtney and Ed
and to you for attending
Learn more at
aconex.com/Video