The core problems around cloud, telco and other providers who need to transfer data across borders are how to ensure compliance with an alphabet soup of general and sector-specific laws and regulations, and codes of practice, and legal judgements, and legal and procedural uncertainties, that differ in their details across so many jurisdictions.

1. Managing Cloud: A New Multidisciplinary
Paradigm for Policymakers
@ CEA SG,
30 Oct 2014
Lim May-Ann
Executive Director, Asia Cloud Computing Association
mayann@asiacloudcomputing.org

2. About the
Asia Cloud
Computing
Association
We are a leading influential industry voice on cloud computing – we involve
business, government and people in Asia – the public, private and people sectors
Mission: to accelerate cloud computing adoption across Asia Pacific
Engaging stakeholders, providing tools to educate, and advocate to remove
barriers to using cloud computing and other technology tools
http://www.asiacloudcomputing.org
Contact the Secretariat at info@asiacloudcomputing.org
Working Groups
and Thought
Leadership

3. >> bigger
>>
>>
Evolving ontology
of technology and
cloud computing
Ontology: the philosophical study of the nature
of being, becoming, existence, or reality, as well
as the basic categories of being and their
relations.
mobility

4. >> bigger
>> faster
>>
Evolving ontology
of technology and
cloud computing
Ontology: the philosophical study of the nature
of being, becoming, existence, or reality, as well
as the basic categories of being and their
relations.

5. >> bigger
>> faster
>> smarter
Evolving ontology
of technology and
cloud computing
Ontology: the philosophical study of the nature
of being, becoming, existence, or reality, as well
as the basic categories of being and their
relations.
data != info != knowledge != wisdom
2008, The Atlantic – Is Google Making Us Stupid? / 2010, The Telegraph - How the Internet is making us stupid / 2013, Psychology Today
- Is Technology Making Us Stupid (and Smarter)? // 2013You should totally watch "Noam Chomsky explains how the Internet made us
stupid” / “Noam Chomsky on Twitter and Sandwiches” http://www.dailydot.com/lifestyle/noam-chomsky-twitter-sandwiches-youtube

6. >> bigger
>> faster
>> smarter
Evolving ontology
of technology and
cloud computing
Evolution of technology and cloud computing as a
platform for development (rather than a sector to be
developed)
Ontology: the philosophical study of the nature
of being, becoming, existence, or reality, as well
as the basic categories of being and their
relations.

7. >> bigger
>> faster
>> smarter
Evolving ontology
of technology and
cloud computing
Evolution of technology and cloud computing as a
platform for development (rather than a sector to be
developed)
Increasingly complex environment
for policymaking in IT and
technologies like cloud computing
Ontology: the philosophical study of the nature
of being, becoming, existence, or reality, as well
as the basic categories of being and their
relations.

8. (1) Ministry/Agency Mission Creep
• Ministry of Communications/ Information
/ Informatics / IT
• Department/Agency of Information
Technology
• Used to develop/regulate verticals and/or
sectors; now finding themselves in a
horizontal, agency-spanning role (“I am in
every single meeting where people
mention ICT”)
(4) Need for more interaction with stakeholders –
users/citizens, business community
• Selection, trust-building, engagement – time-consuming
and tiring – yet must be done in the face
of time-pressures
Increasingly complex environment
for policymaking in IT and
technologies like cloud computing
(2) Need for Inter-Agency Cooperation Busts
Established Institutional Silos
• Cybersecurity = Ministry of Defence, National
Security Agencies both domestic (inward) and
international (outward), Ministries in charge of
CII, Ministry of Comms/IT etc
• Very uncomfortable adjustment for
bureaucracies
(3)  In many cases, may extend to intra-agency alignment

9. Socio/ Cultural
Managing ICT and Cloud
Computing Policies
Political
Environmental
Economic
#DigitalDivide / #FirstWorldProblems
#GamersGate / #CyberBullying
#eduSTEM / #ProgrammingForKids
#Privacy / #Security
#Transparency /
#AntiCorruption
#Retweets and #Shares
#NationalSecurity
#GreenICT
#DataCentreDesign
#CarbonFootprint/Tax
#ElectronicWaste
#TradePolicy
#DigitalSilkRoad
#DigitalEconomy
New Paradigm =

10. #TradePolicy
#DigitalSilkRoad
#DigitalEconomy
Cloud Data Regulations – Contribution on Reducing the Cost of
Compliance of Cross-Border Data Transfers (2014)
Policymakers
> Increase productivity of workforce
increase cloud adoption
> Create privacy policies for citizens
Citizens/SMEs
> (Potential) cloud computing users
Cloud/Telco Businesses
> Increase cloud adoption

11. Policymaker
SMEs/Business
Cloud Companies

12. "The core problems around cloud, telco and other providers who need to transfer data across borders are how
to ensure compliance with an alphabet soup of general and sector-specific laws and regulations, and codes of
practice, and legal judgements, and legal and procedural uncertainties, that differ in their details across so
many jurisdictions."
Policymakers
Cloud Companies
SMEs/Businesses
Qns around liability and compliance: Who are the “data controllers”? Businesses who use data services, the
data vendor, the data protection officer? What is “sensitive data”? Who “owns” the data? V expensive to
comply across jurisdictions

13. ACCA’s
recommendations
for better cross-border
data flow
and trade policy
Recommendation 1: To align DPP frameworks
(across the region) – SG/Asia could lead this effort
– eg through presentation via APEC, WEF, WTO,
ASEAN etc
Recommendation 2: Call for classification for
different types od data – eg non-strategic data,
non-security-sensitive – while still recognising that
there is national security data that should be
protected
Recommendation 3: Bonded warehousing of data
model could be considered; “quarantine zone”
Full report available at http://www.asiacloudcomputing.org/research

14. Managing Cloud:
A New
Multidisciplinary
Paradigm for
Policymakers
 Multidisciplinary nature - consideration for technology as platform for
development and not just sectoral development
 Well-rounded policy is a group goal, not just government policymakers – all
must play a part in the dialogue – businesses and government
 Government policymakers must make a concerted and sustained effort to
engage and include interaction with stakeholders – such as representatives
from business community
“Pay attention to details, with ears on the ground; partner diverse players for superior
outcomes; partner Sectoral Leaders for better implementation” –Peter Ong, Head of the
Singapore Civil Service, 26 Mar 2014
 Business community members should look for platforms to have their
views heard, such as via focus group discussions, or industry organisations
– such as the ACCA.
 Some egs of work:
 Oct 2014 -Comment on Singapore MAS Outsourcing Guidelines and Notice
 Sep 2014 - MOU with Korea Association of Cloud Industry (KACI)
 May 2014 -Comment on IANA/NTIA Internet stewardship transition
 May 2014 - Statement of support to proposed HK Innovation and Technology Bureau

15. BUSINESS REPs
What public policy
issues are you and
your company
facing with cloud
computing that
you’d like to raise
with someone in
the govt?
GOVT
POLICYMAKERS
What info do you wish
you could get from the
industry?
Or maybe…
What most freaks you
out about taking to
industry/pain point of
talking to industry
reps?
Q&A
CLOUD COMPANY/
TELCO REPs
Why aren’t you part of
the ACCA yet? Join us!
info@asiacloudcomputing.org
http://www.asiacloudcomputing.org
Lim May-Ann, Executive Director, Asia Cloud Computing Association mayann@asiacloudcomputing.org +65-98471950