Presented at the 2015 KASADA/ZACADA Annual Conference. Reviews the Appreciative Advising model and its applications to academic advising.

1. Amy Calapa,AcademicAdvisor II
Jordan Edelman,AcademicAdvisor II
College of BusinessAdministration
Kent State University
Appreciative Advising IN ACTION!
KASADA and University ofAkron Conference
May 11, 2015 Content ©2015 Amy Calapa and Jordan
Edelman.All rights reserved.

2. Appreciative Advising. (n.d.). What is Appreciative Advising. Retrieved from http://www.appreciativeadvising.net/what-is-appreciative-advising.html

3. Questions
 “I always keep M&Ms in my office for an afternoon snack, do you have a
guilty pleasure?”
 “Sorry I seem so tired I only had one cup of coffee this morning, do you
like coffee or do you have something you can’t start the day without?”
Advisor Behaviors
 Self-disclosure
 Consider web presence
 Sit in the chair your advisee
sits in...
 Authenticity
 Smile, open body language
Key Features
 Warm welcome
 Safe and comfortable
environment
 Appropriate self-disclosure
 Appropriate non-verbal
behavior

4. How do you
disarm students?
Handout Question #1
Homework Question #2

5. Key Features
 Effective open-ended
questioning
 Attending behavior &
active listening
 Strengths-based story
reconstruction
Advisor Behaviors
 Listen & affirm “It seems
like…”
 Get comfortable with silence
 Start with a blank slate
Questions
 “How did you decide to come to (institution)?”
 “What about college has surprised you the most?”
 “Describe a time when you were successful.What is your definition of
success?”

6. Appreciative Advising …
The role of active listening

7. Key Features
 Creating powerful images
 Framework for dreaming
 Make purposeful
connections between the
dream and discover phases
Advisor Behaviors
 Make connections dreams and
skills (discover)
 Encourage students to be
open-minded
 Remind students there is more
than one path and right answer
Questions
 “If money and time were not an issue what would you want to
major in?”
 “How do you define success?”
 “What is one thing you always wanted to do but didn’t think you
could?”

8. If you were on the
cover of a magazine in
20 years…
 What is the magazine?
 What story is being told
about you?

9. Dreaming is not about
choosing the most realistic
path, or path of least
resistance. It is about putting into words
what your student truly wants in
life.

10. Key Features
 Teach students how to
make decisions
 Positive feedback and
encouragement
 Be aware of the “curse of
knowledge”
 Making effective referrals
Advisor Behaviors
 Explain technical
information/acronyms in easy
to understand language
 Let your advisees ultimately be
the decision-makers
 Leave your opinion at the
door…
Questions
 “What could you do this month to get started towards your goals?”
 “Who can help you along the way?”
 “What are some strengths you have that can help you achieve your goals?”

11. Key Features
 Motivate and energize to be
their best
 Stimulate academic hope
 End the conversation well
 Follow-up
Advisor Behaviors
 Review what you accomplished &
discussed
 Review student & advisor
responsibilities
 Encourage advisee’s to contact you
 Reiterate your confidence in them
Questions
 “How far in your journey to your dream are you?”
 “Since our last meeting what steps have you taken to meet your goals?”
 “Have you, or do you need to, re-evaluate your goals?”

12. Key Features
 Challenge & Support
 Raising the bar
 Celebrate
Advisor Behaviors
 Review accomplishments &
celebrate achievements
 Use supportive practices to
push your advisees
 Help your advisees raise their
internal bar of expectations
Questions
 “What is something that you would like to do even better?”
 “Tell me about something that you didn’t think you could
accomplish but did?”
 “You have done great so far, but what is one thing you could do
even better?”

14. Personal Presidential Cabinet
Bloom, J. L. (2008) Moving ON. Academic Advising: A Comprehensive Handbook, 2nd edition

16. Based on what you know now about
Appreciative Advising, what would you
like to…
Stop doing…
Continue doing…
Start doing…

18. Just a short plug for the…
Career Advising Professional
Development Program
through the
Higher Education Administration &
Student Personnel Program
at Kent State University
For more information, contact
Dr.Tracy M. Lara, Ph.D. (tlara2@kent.edu)

19. References
Bloom, J. L. (2008) Moving ON. Academic Advising:A
Comprehensive Handbook,2nd edition
Bloom, J.L. (2013). Proceedings from theAppreciative
Advising Institute 2013. Savannah, GA
Bloom, J.L., Hutson, B.L., & He,Y. (2008). The appreciative
advising revolution. Champaign, IL: Stripes Publishing, L.L.C.