SlideShare uma empresa Scribd logo
1 de 15
• Two fun exercises
• Some theory
• & Interaction !
Negotiations 101
You can steer a negotiation a lot more than you probably thi
A small Competition
• Grab a partner
• During 30”: score as much points as possible
• If too competitive/dangerous, just STOP
A small Competition -> Results?
Why the difference in
scores?
Understand your Conflict Profile
• Most people use multiple conflict styles
• Most people have a trajectory between those styles
• If interested -> Small Survey : Thomas-Kilman Conflict Mode Instrument
1
2
3
4
Understand your Conflict Profile
• Luckily we are able to use different styles
• Some styles don’t work so well with certain other styles
What are the 3 Things you can control as
a Negotiatior?
What are the 3 Things you can control as
a Negotiatior?
1) Your Attitude
2) Your Preparation
3) Your Reputation
Remark: Outcome is not one of them
Negotiation is a
decision-making
process in which we
engage other people to
satisfy our interests
through
give and take
Negotiations – A Definition
Another Competition! RED vs BLUE
RED vs BLUE
If team A play If team B play Team A scores Team B scores
RED RED +3 +3
RED BLUE -6 +6
BLUE RED +6 -6
BLUE BLUE -3 -3
GOAL: Score as much points as possible! Preferably po
Negative = FAIL
Red vs Blue
Team A Team B
Group 1 12 12
Group 2 12 12
Group 3 12 12
Group 4 12 12
Group 5 12 12
Group 6 12 12
Group 7 12 12
Group 8 12 12
Group 9 12 12
Average
The Results
PREPARATION
PREPARATION
PREPARATION
PREPARATION
PREPARATION
PREPARATION
PREPARATION
PREPARATION
1 Way to Prepare – Think about …
• What do I need to get out of it?
• Can I make the pie bigger?
• Are there other parties involved?
• At my side?
• At the other side?
• What is their authority? (and mine?)
• …
Creating & Claiming Value
During The Negotation
Interests vs Positions
In the absence of perceived value, the determining factor is price

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Negotiation 101 (by Maikel Vandorpe - ACA IT-Solutions)

  • 1. • Two fun exercises • Some theory • & Interaction ! Negotiations 101 You can steer a negotiation a lot more than you probably thi
  • 2. A small Competition • Grab a partner • During 30”: score as much points as possible • If too competitive/dangerous, just STOP
  • 3. A small Competition -> Results? Why the difference in scores?
  • 4. Understand your Conflict Profile • Most people use multiple conflict styles • Most people have a trajectory between those styles • If interested -> Small Survey : Thomas-Kilman Conflict Mode Instrument 1 2 3 4
  • 5. Understand your Conflict Profile • Luckily we are able to use different styles • Some styles don’t work so well with certain other styles
  • 6. What are the 3 Things you can control as a Negotiatior?
  • 7. What are the 3 Things you can control as a Negotiatior? 1) Your Attitude 2) Your Preparation 3) Your Reputation Remark: Outcome is not one of them
  • 8. Negotiation is a decision-making process in which we engage other people to satisfy our interests through give and take Negotiations – A Definition
  • 10. RED vs BLUE If team A play If team B play Team A scores Team B scores RED RED +3 +3 RED BLUE -6 +6 BLUE RED +6 -6 BLUE BLUE -3 -3 GOAL: Score as much points as possible! Preferably po Negative = FAIL
  • 11. Red vs Blue Team A Team B Group 1 12 12 Group 2 12 12 Group 3 12 12 Group 4 12 12 Group 5 12 12 Group 6 12 12 Group 7 12 12 Group 8 12 12 Group 9 12 12 Average The Results
  • 13. 1 Way to Prepare – Think about … • What do I need to get out of it? • Can I make the pie bigger? • Are there other parties involved? • At my side? • At the other side? • What is their authority? (and mine?) • …
  • 15. During The Negotation Interests vs Positions In the absence of perceived value, the determining factor is price

Notas do Editor

  1. Introductie: Wie ben ik? 14 jaar in de software wereld. Wat verschillende rollen: software developer, team leider, PMO officer, change manager, departmental head/BU manager, Business Analist, … In ieder van die functies maar ook in het dagelijkse leven, is onderhandelen belangrijk. Jammer genoeg ben ik niet de allersterkste onderhandelaar maar ik ben er wel sterk in geïnteresseerd. Vandaag deel ik een portie van de kennis die ik opgedaan heb.
  2. First read instructions from the word document
  3. Voorbeeld: Discussie over toekomstige architectuur met interne IT Architect.
  4. In Roger Fisher’s book, Getting to Yes, The Orange Exercise was first described as a challenge for two kids fighting over a single orange, the only one left in the fruit bowl. In that scenario, the children learn that one needed the peel for baking and the other needed the juice to quench his thirst.