1. Social Media
As a Marketing Tool
By:
Abhay Upadhyay
Amit Singh
Nirav Soni
Ravi Kanth
Shubham Singhal
Spoorthi Unki
Vivek Toshniwal
2. Social Media As a Marketing Tool
Introduction (what is social media marketing) &why?
Word-of-Mouth Goes Virtual
Objective of social media marketing.
How to Use Social Networking Websites for Marketing & PR
Impact of social media on marketing
3. Introduction(what is social media marketing)
& why?
Social media marketing is a best form of internet marketing to reach to
branding and marketing goals through participation in various social
media channels.
Social media marketing refers to the attention of people through social
media sites.
Social media contains..social media networks, social
bookmarking, social media sharng,review/rating sites, blog
marketing, social forums, news aggregators, and virtual development.
4. Word-of-Mouth Goes Virtual
The most three most trusted forms of advertising are:
Recommendations from people I know - 90%
Consumer opinions posted online - 70%
Branded websites - 70%
What Social Media has done is make the traditional two-way word of mouth
marketing accessible and available to everyone with a computer (or phone).
FROM THIS TO THIS
The question is, how do we engage the guy with the megaphone?
5. Objective of social media marketing
Brand awareness
Driving visitors to brand websites
Creating community around the brand
Increasing positive mentions of brand online
Increasing purchase consideration of brand
Customer service
Driving sales to online sources
Marketing research: Consumer insight for marketing
Driving sales to offline sources
Building your customer file for CRM
Product research: Consumer feedback for product
6. How to Use Social Networking Websites for
Marketing and PR
Sites likes Facebook and Don’t start out promoting
Myspace are powerful yourself, your brand, or your
communication tools today website.
particularly for contact with Establish yourself first as a part
younger audience. of the online community.
Become known, and then share
Using them correctly will likely
with members of your
increase your business profile. community.
It is essential that you have a Be yourself, be human, and
marketing approach to social slowly begin to reveal yourself to
networking for any business. others in the online community.
Know your target Expanding is also important by
audience, market, potential starting a blog, making and
customers and build a social posting a video, and then linking
relationship with them. to your website.
7. Impact of social media on marketing
It is a best way to gather data about consumer behavior ,their needs and
wants through the use of online focus groups and survey.
It is best way to engage with customer which will influence customer
loyalty and customer satisfaction.
It provide way of constant communication ,active engagement and
expectation of immediate access of anything anytime.
it helps in business development and decision making.
It is an effective way of getting the world out know about their product
and services.
It provide new business opportunity.
Marketing channels are integrated and drive to optimize sells.
8. Major Social media sites used for marketing
• Facebook
• Myspace
• Twitter
• Linkedin
• Meebo
• Youtube
• Flicker
• Blogs